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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Seasonal outdoor pool
Exterior
Exterior
1 bedroom, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
The current price is NZ$187
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Canada Place Cruise Ship Terminal
    ‪9 min drive‬
  • Place, Canada Place
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 19 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(61 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(41 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

District of North Vancouver

At SureStay Hotel by Best Western North Vancouver Capilano you'll be 2.6 km (1.6 mi) from Stanley Park and 4.2 km (2.6 mi) from The Shipyards. Highlights at this hotel include a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .Sights within a 10-minute drive of this Pemberton Heights hotel include Robson Street and Canada Place Cruise Ship Terminal.

What's nearby

  • Stanley Park - 3 min drive - 2.6 km
  • Vancouver Aquarium - 8 min drive - 6.1 km
  • Canada Place Cruise Ship Terminal - 9 min drive - 7.7 km
  • Canada Place - 9 min drive - 7.7 km
  • Vancouver Waterfront - 9 min drive - 7.7 km

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Capilano Market - ‬3 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel with free parking, near Stanley Park
There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available.

Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Deluxe Room, 2 Queen Beds, Kitchenette

North Vancouver Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,872 reviews
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 21 May and close on 01 October.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Is parking available at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, SureStay Hotel by Best Western North Vancouver Capilano has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 14 Oct 2025 start from NZ$186.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western North Vancouver Capilano?

The closest beach to SureStay Hotel by Best Western North Vancouver Capilano is English Bay Beach (4.5 km).

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

SureStay Hotel by Best Western North Vancouver Capilano has a seasonal outdoor pool. The pool is open from May 21 to October 01.

Does SureStay Hotel by Best Western North Vancouver Capilano serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at SureStay Hotel by Best Western North Vancouver Capilano?

No, SureStay Hotel by Best Western North Vancouver Capilano does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, you can grab a meal at SureStay Hotel by Best Western North Vancouver Capilano's onsite restaurant.

What time are check-in & check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western North Vancouver Capilano?

No, only service animals are allowed.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1154 reviews
Rating 8 - Good. 384 out of 1154 reviews
Rating 6 - Okay. 146 out of 1154 reviews
Rating 4 - Poor. 67 out of 1154 reviews
Rating 2 - Terrible. 55 out of 1154 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robin

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Tristan

Stayed 2 nights in Jun 2025

10/10 Excellent

Nazi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Disliked: Room comfort
The floor above my room squeeked every time somebody walked across the floor. The pillows were uncomfortable .
Stayed 1 night in Jun 2025

8/10 Good

Bonna

Travelled with partner
Liked: Cleanliness
The rooms need upgrading. Bathroom is very small.
Stayed 1 night in Jun 2025

8/10 Good

Heinz

Liked: Cleanliness, property conditions & facilities
Convenient to get to Lions Gate Bridge and the Upper Levels Highway.
Stayed 2 nights in May 2025

10/10 Excellent

Delaney

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If in town again,.will come back

Everything went very smoothly with check in, our stay and even extending our stay.
Stayed 1 night in Jun 2025

6/10 Okay

Robyn

Travelled with partner
Disliked: Property conditions & facilities
The hotel room needed updating. Location was good.
Stayed 3 nights in May 2025

8/10 Good

Mr Russell

Liked: Cleanliness, staff & service
Met all our requirements
Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, outstanding staff, close to restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Gene, Lake Country

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Aletta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly, efficient and helpful. Good location- close to Capilano bridge, Stanley Park. Good value for money. Reasonable restaurants within walking distance.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to the hotel, and nobody was there. We waited for 15 min. to someone to come. Surprisingly I got a room next to a gas station. It's really unpleasant to share a window with the station. It's not mentioned anywhere. This is not a best western level
Stayed 1 night in May 2025

6/10 Okay

Zheng Gang

Liked: Cleanliness, room comfort
My room has cooking facility but the cooktop stopped working after using a hairdryer for a few minutes. Some Lights including toilet lights were also gone. The hotel has arranged people to fix the problem the following day.
Stayed 4 nights in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

VALERIE

Liked: Cleanliness, property conditions & facilities
Convenient location to the port at Canada place to depart on a cruise, without the high $$$. A quick uber ride and off we went. They also have great coffee and breakfast menu.
Stayed 1 night in May 2025

8/10 Good

Debbie

Travelled with partner
Liked: Staff & service, property conditions & facilities
No dining options available for dinner.
Stayed 1 night in Jun 2025

8/10 Good

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Nilay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Sheila

Not what I expected for the price I paid. Will not recommend it.
Stayed 1 night in May 2025

10/10 Excellent

Brianne

Stayed 1 night in May 2025

10/10 Excellent

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in went well, the room was clean and tidy.
Stayed 1 night in May 2025