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Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Front of property
Business centre
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services
The current price is NZ$106
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Place, Victoria Harbour
    ‪4 min drive‬
  • Place, Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Burnside hotel include Save-On-Foods Memorial Centre and Royal BC Museum.

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Royal BC Museum - 4 min drive - 2.9 km
  • Victoria Harbour - 4 min drive - 3.2 km
  • Victoria Clipper Ferry Terminal - 5 min drive - 3.5 km
  • Victoria Fisherman's Wharf - 6 min drive - 4.2 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪2% Jazz Coffee - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Standard Room, 2 Double Beds

Red Lion Inn and Suites

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 3,496 reviews
Red Lion Inn and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on 14 Oct 2025 start from NZ$106.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 767 out of 1598 reviews
Rating 8 - Good. 568 out of 1598 reviews
Rating 6 - Okay. 160 out of 1598 reviews
Rating 4 - Poor. 55 out of 1598 reviews
Rating 2 - Terrible. 48 out of 1598 reviews

Reviews

10/10 Excellent

Maria

It was clean and close to sights short drive!
Stayed 3 nights in Jun 2025

8/10 Good

Kara

Stayed 3 nights in Jun 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is your typical hotel room smaller in size , comfortable bed, with a fridge and microwave. Parking can be an issue on some nights. Good price for what you get.
Stayed 4 nights in Jun 2025

4/10 Poor

S

Liked: Cleanliness, staff & service
Disliked: Amenities
Do not ever book or stay in Room 217. The entry door opens and closes all night, making a lot of noise. The AC is not powerful enough to cool in the room, it was many hours after dark before the room was cool enough to sleep in.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Ju Young

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to downtown, clean, renovated room. Very welcoming and efficient staff at the desk. Appreciated the cute closet where you can hang clothes. Wish they had noise policies in each room. People next door was watching a movie very loud until late. Walls are very thin, could hear everything, especially when people goes in and out, the doors slamming very loud.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Car rental right in lobby!
Stayed 1 night in Jun 2025

10/10 Excellent

Janet, Lynnwood

Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a safe & quiet area. The only thing is far from a convenient store.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Stayed 1 night in Jun 2025

8/10 Good

Adrienne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. 30.minute walk to inner harbour. Nice to be close but also away from crowds
Stayed 2 nights in Jun 2025

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Price, not chic and not a fancy area but clean rooms with fridge and microwave and the bus stop is only a 1 minute walk away. The bus takes you to downtown in like 5 minutes. Would recommend.
Stayed 2 nights in Jun 2025

4/10 Poor

Brady

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very limited parking
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Cor, Red Deer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like a boutique hotel, clean, walk-in shower. But not worth $750 for 3 nights . On main drag with frequent ambulance sirens all night
Stayed 3 nights in Jun 2025

10/10 Excellent

Oliver and Annika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Arbutus Inn. We were greeted friendly and given great recommendations for dinner (Glo) and breakfast (The Spoon across the road). We were impressed about the clean room, especially the bathroom was spotless and well lit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lilibeth

Stayed 1 night in Jun 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness
Close to everything very comfatable 2) Carpeting in the Room needs replacing or clean more frequently
Stayed 2 nights in Jun 2025

10/10 Excellent

Janina Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and place is clean
Stayed 1 night in Jun 2025

10/10 Excellent

Meiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean with friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Jiri

Travelled with partner
Liked: Amenities
good location, helpful and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Meiling Grace

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

John, Kelowna

Liked: Cleanliness
Clean room and deluxe shower
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 night King room with kitchen

Stayed 5 nights in a king room with kitchen. The room was at the end of the hall on ground floor so was quiet. Bed was very comfortable and their was enough space for us to store our two bikes in the room. We managed to get the same parking spot right in front of the doors for our entire stay and felt comfortable that our kayaks on top of our vehicle were safe. The only criticism I have is that the oven could use a good cleaning. I had to run to the dollar store to pick up an aluminum tray to cook my flatbread on as I did not want to put it on the oven rack. Also, the smoke alarm went off due to smoke from burning oven residue. The kitchen cupboard doors could also use a good cleaning. A pleasant stay all in all. Would stay again
Stayed 5 nights in Jun 2025