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Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Business centre
Front of property
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services
The current price is NZ$237
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Burnside hotel include Save-On-Foods Memorial Centre and Royal BC Museum.

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Royal BC Museum - 4 min drive - 2.9 km
  • Victoria Harbour - 4 min drive - 3.2 km
  • Victoria Clipper Ferry Terminal - 5 min drive - 3.5 km
  • Victoria Fisherman's Wharf - 6 min drive - 4.2 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Opa! Souvlaki of Greece - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Italian

Similar properties

Standard Room, 2 Double Beds

Red Lion Inn and Suites

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 3,356 reviews
Red Lion Inn and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on 1 Sept 2025 start from NZ$237.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 710 out of 1469 reviews
Rating 8 - Good. 516 out of 1469 reviews
Rating 6 - Okay. 147 out of 1469 reviews
Rating 4 - Poor. 50 out of 1469 reviews
Rating 2 - Terrible. 46 out of 1469 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Character building
Stayed 1 night in May 2025

10/10 Excellent

Jennidel, Vancouver

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Jarius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything.
Stayed 1 night in May 2025

6/10 Okay

carol

The establishment was average….expensive for the area….no amenities
Stayed 2 nights in May 2025

10/10 Excellent

Rose

Stayed 1 night in May 2025

10/10 Excellent

Nanakvir

Stayed 1 night in May 2025

10/10 Excellent

DENNIS, OTTAWA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Len

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good, no breakfast options
Stayed 1 night in May 2025

10/10 Excellent

Nathalia

Stayed 1 night in May 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely upgraded and renovated units
Stayed 1 night in May 2025

8/10 Good

Emilia

Walls were a little thin
Stayed 1 night in May 2025

10/10 Excellent

Virna Mae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A really simple stay close to DT Victoria. So many places around that you can access
Stayed 1 night in May 2025

10/10 Excellent

helena, Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean -- looked recently renovated (e.g., new bathroom fixtures). Had some nice features: fridge, micro, hair dryer, make-up remover wipes, built-in shelves, free parking. And it was very well-priced.
Stayed 1 night in May 2025

6/10 Okay

Robin

Liked: Staff & service
Very small room but decent clean bathroom. Good access to Hwy 1 and an easy 1.4K walk to downtown pubs and eateries. Suit solo traveller on a budget.
Stayed 4 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Very nice accommodation
Stayed 1 night in Apr 2025

8/10 Good

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Bruce, Olympia

Stayed 2 nights in Mar 2025

2/10 Terrible

Amarpreet

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
"Disappointing Experience and Poor Service" Our stay was quite disappointing. When we requested room cleaning, the staff responded that they were too busy and unable to help—an unprofessional and disrespectful reply. The king-size room with a kitchen was not clean; the gas stove and oven were dirty, and there were leftover dishes inside the oven. The toilet didn’t function properly, there were no bath mats in the bathroom, and the room had an unpleasant odor. Overall, the condition of the room was very poor, and we were not satisfied with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with family
The inn was extremely clean. The staff were always available and very helpful. The room we were given overlooked a parking lot for truck rentals but it was very quiet. I will stay there again for sure
Stayed 2 nights in May 2025

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for monet. Staff were very good.room was modern and clean. Wifi was not great, kept dropping all the time (room 310). Would sttay again
Stayed 1 night in May 2025

10/10 Excellent

Abdisamed khalif

Liked: Cleanliness, staff & service, property conditions & facilities
First service
Stayed 1 night in Apr 2025

8/10 Good

Michael Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025