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Arbutus Inn

2.0 star property

Photo gallery for Arbutus Inn

Interior
Business centre
Interior entrance
Exterior
Television

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is NZ$150
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(72 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(37 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(70 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

7.8 out of 10
Good
(21 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Burnside hotel include University of Victoria and Butchart Gardens.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Chinatown - 19 min walk - 1.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
Red Lion Inn and Suites
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 3,486 reviews
The price is NZ$200
includes taxes & fees
31 Mar - 1 Apr
Red Lion Inn and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on 31 Mar 2026 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 881 out of 1754 reviews
Rating 8 - Good. 601 out of 1754 reviews
Rating 6 - Okay. 170 out of 1754 reviews
Rating 4 - Poor. 55 out of 1754 reviews
Rating 2 - Terrible. 47 out of 1754 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Viano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near dining, shopping and DT. Room was clean and bed was comfy. Parking was a little tight but not bad at all. Good stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Dec 2025

10/10 Excellent

Angelica

Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher Nolan

Stayed 2 nights in Dec 2025

8/10 Good

Lai Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

8/10 Good

Gagandeep

Liked: Staff & service, property conditions & facilities
Small convenience items we’re missing , vending machines with no card payment
Stayed 2 nights in Dec 2025

6/10 Okay

Benoit

Liked: Cleanliness, staff & service, amenities
The room was in good condition, and the staff was courteous. Nice to have free parking in Victoria. Location is a noisy due to heavy road traffic in the area.
Stayed 1 night in Sep 2025

4/10 Poor

Dwayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & staff friendly. No hot water for showers in the morning though.
Stayed 1 night in Dec 2025

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Affordable price and super clean!! I was impressed the room was cleaned up perfectly and comfortable. Staff are kind. I love this hotel!!
Stayed 1 night in Dec 2025

6/10 Okay

Home

Stayed 1 night in Dec 2025

10/10 Excellent

Nettie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location. Busy streets around but quiet in room. Very clean. Better than some that I've paid a lot more for. Excellent deal.
Stayed 1 night in Dec 2025

10/10 Excellent

Adem

Business traveller, Travelled with group
Liked: Cleanliness
Relatively affordable, clean, and friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and up-to -date. Appreciated the fridge.
Stayed 1 night in Dec 2025

10/10 Excellent

DEQI

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2025

8/10 Good

Kezhe

Stayed 2 nights in Dec 2025

10/10 Excellent

ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean and quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

HARPREET

Stayed 3 nights in Dec 2025

10/10 Excellent

Louela

Travelled with family
Liked: Cleanliness, staff & service
Clean room & nice staffs
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was just fine as usual
Stayed 1 night in Dec 2025

8/10 Good

Linda

Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is interesting but it works
Stayed 1 night in Dec 2025

8/10 Good

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Staff courteous. Free parking and wifi. Great value. Currently renovating. Looking forward to seeing the changes when I stay next year
Stayed 10 nights in Nov 2025

10/10 Excellent

Dwayne

Stayed 1 night in Dec 2025