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Arbutus Inn

Property class: 3

Photo gallery for Arbutus Inn

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.
A compact kitchenette with a refrigerator, microwave, and a flat-screen TV on top.
A National Arbutus Inn with a clear entrance, outdoor seating, and potted plants.
A modern room with two armchairs, a large abstract painting, a chandelier, and a table with a lamp.
A spacious hallway with a seating area featuring cushioned chairs and a table, a vending machine, and a large abstract painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is NZ$249
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(100 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(46 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(83 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(28 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a floral bedspread, and a window with curtains.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Kitchen

A hotel room with a bed, a nightstand, a lamp, a kitchen area with cabinets, and a marble backsplash.

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room, 1 Double Bed

A hotel room with a bed, a desk with a microwave, a small refrigerator, a nightstand with a lamp, and a ceiling light.

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(26 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Burnside hotel include Government Street and Royal BC Museum.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 19 min walk - 1.6 km
  • Chinatown - 19 min walk - 1.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Tim Hortons - ‬7 min walk
  • Floyd’s Diner
  • ‪Red Robin - ‬13 min walk

About this property

Arbutus Inn

Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This 3-star Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The price is NZ$303
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on 30 Aug 2026 start from NZ$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1024 out of 2018 reviews
Rating 8 - Good. 674 out of 2018 reviews
Rating 6 - Okay. 205 out of 2018 reviews
Rating 4 - Poor. 58 out of 2018 reviews
Rating 2 - Terrible. 57 out of 2018 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

AMANPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy accommodation, with parking, Located a short drive from downtown Victoria and perfect for a short stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to stay, especially for the price.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, modern bathroom, friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

JULIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen fully equipped, nice bed and clean, perfect for short stays
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet, and the location worked well for us.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Was enjoying to stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lee

Good location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the Inn was clean and was very close to amenities
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking ,very clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and convenient place to stay while I worked nearby
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jean-francois

Liked: Cleanliness, staff & service
Good for a short stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quick check in , with knowledgable professional clerks .
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk agent, and the staff were very nice, it's a little dated but overall very clean great beds!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Always friendly staff. Great price.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms, dry clean & comfortable,Excellent value and excellent staff
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

KEITH ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bed was comfortable, nice bathroom. For a one night stay it was perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay thank you!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Zeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and ready to help. The room was spacious with a comfortable bed. The location was convenient and the rate is reasonable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and functional. Staff were friendly and helpful. Location was perfect for getting around Victoria.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Wi-Fi was great through the whole visit
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with helpful staff. A lot of buses to downtown go right by it, so it's useful if you're there without a car.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Parking was a bit short
Stayed 1 night in May 2026
Verified review

8/10 Good

Robabeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Location is good
Stayed 1 night in May 2026