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Arbutus Inn

Property class: 3

Photo gallery for Arbutus Inn

A hotel guest computer with a monitor displaying a nighttime view of a grand building with a fountain.
A modern room with two armchairs, a large abstract painting, a chandelier, and a table with a lamp.
A hotel room with a bedside table, a lamp, and a digital clock.
A spacious hallway with a seating area featuring cushioned chairs and a table, a vending machine, and a large abstract painting on the wall.
A National Arbutus Inn with a clear entrance, outdoor seating, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • 24/7 front desk
The current price is NZ$121
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪19 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(111 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(49 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

9.0 out of 10
Wonderful
(89 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(31 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a floral bedspread, and a window with curtains.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

A hotel room with a bed, a nightstand, a lamp, a kitchen area with cabinets, and a marble backsplash.

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

A hotel room with a bed, a desk with a microwave, a small refrigerator, a nightstand with a lamp, and a ceiling light.

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(27 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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  • Parking included
  • Free Wi-Fi
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21 Nov - 22 Nov
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About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Burnside hotel include Government Street and Royal Jubilee Hospital.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 19 min walk - 1.6 km
  • Chinatown - 19 min walk - 1.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk

About this property

Arbutus Inn

Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This 3-star Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

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  • Free Wi-Fi
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  • Air-conditioning
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The price is NZ$140
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on 15 Nov 2026 start from NZ$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Are there any beaches close to Arbutus Inn?

The closest beach to Arbutus Inn is Mt Douglas Beach (6.7 km).

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1040 out of 2045 reviews
Rating 8 - Good. 681 out of 2045 reviews
Rating 6 - Okay. 209 out of 2045 reviews
Rating 4 - Poor. 62 out of 2045 reviews
Rating 2 - Terrible. 53 out of 2045 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean rooms and hallways, fast check in, great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good location, great place to stay. Would stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Close to Victoria downtown and the staff were very helpful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet budget stay. Would stay again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, quiet night and close to ferry.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were helpful.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and nicely updated hotel with excellent bus access to downtown Victoria.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation helpful staff. Enjoyed out stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. Great location, not too far to drive around tourist spots.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful! Little comfort hotel
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and room was very comfortable
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.. great bed
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a reasonable price, close to bus routs and breakfast restaurants.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Arbutus Inn. The staff were friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Rooms were nice, especially the kitchen area.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated this hotel for the hospitality of the staff, clean room, value and proximity to activities. I’m already planning another stay in September!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good need and tidy room - hotel at the right location closer to Victoria Downtown
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that for a short stay cleaners aren’t coming by to bother you.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little gem of a hotel, almost central to everything you can plan in Victoria. Fisherman's wharf is minutes away. Hotel is super clean and the staff is great.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, convenient location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and would stay again.
Stayed 1 night in Jun 2026