Holiday Inn & Suites Virginia Beach North Beach by IHG

3.0 star property
Beach hotel with 3 restaurants and 3 outdoor pools

Photo gallery for Holiday Inn & Suites Virginia Beach North Beach by IHG

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Daily buffet breakfast for a fee
Desk, iron/ironing board, free cots/infant beds, free WiFi
Standard Room, 2 Queen Beds, Ocean View
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Parking available
The current price is NZ$205
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
3900 Atlantic Avenue, Virginia Beach, VA, 23451
  • Place, Virginia Beach Boardwalk
    ‪2 min walk‬
  • Place, Neptune Statue
    ‪12 min walk‬
  • Place, Virginia Beach Convention Center
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪28 min drive‬

Room options

Standard Room

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed, Oceanfront

8.6 out of 10
Excellent
(74 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Oceanfront

8.4 out of 10
Very good
(28 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Oceanfront

8.0 out of 10
Very good
(74 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
Private bathroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Ocean View

7.8 out of 10
Good
(62 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(42 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(26 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible (Mobility)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Virginia Beach

A family-friendly stay in Virginia Beach awaits you at Holiday Inn & Suites Virginia Beach North Beach by IHG. Within steps you'll find Pacific Avenue and Hillier Ignite Fitness Park. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and an indoor swimming pool. .The restaurant, Isle of Capri Restaurant, is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 8000 square feet (743 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a hot tub. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Northeast Virginia Beach hotel include Virginia Beach Boardwalk and First Landing State Park.

What's nearby

  • Virginia Beach Boardwalk - 2 min walk - 0.2 km
  • Pacific Avenue - 2 min walk - 0.2 km
  • Neptune's Park - 10 min walk - 0.9 km
  • Neptune Statue - 12 min walk - 1.0 km
  • Virginia Beach Convention Center - 4 min drive - 3.4 km

Getting around

  • Virginia Beach Station - 3 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 27 min drive

Restaurants

  • ‪Pocahontas Pancake House - ‬6 min walk
  • ‪Arbuckle’s - ‬6 min walk
  • ‪Lager Heads - ‬8 min walk
  • ‪Dough Boys California Pizza - ‬9 min walk
  • ‪Mellow Mushroom Virginia Beach - ‬6 min walk

About this property

Holiday Inn & Suites Virginia Beach North Beach by IHG

Beach hotel with 3 restaurants and 3 outdoor pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Holiday Inn & Suites Virginia Beach North Beach by IHG for summer fun including 3 outdoor swimming pools, a complimentary children's club and a lazy river.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a children's pool, a seasonal outdoor pool and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Virginia Beach hotel is smoke free.

  • 238 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Holiday Inn & Suites Virginia Beach North Beach by IHG offers 238 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Virginia Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 15 to 25 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Isle of Capri Restaurant
  • The Greenery Café
  • The Square Whale

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 25 per person
  • Covered self-parking fee: USD 10.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 March and close on 01 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Virginia Beach North Beach
Holiday Inn Virginia Beach North Beach
Virginia Beach North Beach Holiday Inn
Holiday Inn Virginia Beach North Beach Hotel
Holiday Inn North Beach Hotel
Holiday Inn North Beach
& Suites Virginia By Ihg
Holiday Inn Suites Virginia Beach North Beach

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Virginia Beach North Beach by IHG?

Holiday Inn & Suites Virginia Beach North Beach by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Virginia Beach North Beach by IHG?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Virginia Beach North Beach by IHG on 9 Nov 2025 start from NZ$205.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Virginia Beach North Beach by IHG?

Yep, Holiday Inn & Suites Virginia Beach North Beach by IHG has a covered self car park with in/out privileges for USD 10.00 per day. Onsite parking is limited.

Are there any beaches close to Holiday Inn & Suites Virginia Beach North Beach by IHG?

Yep, Holiday Inn & Suites Virginia Beach North Beach by IHG is a short 3-minute walk from Resort Beach. Fun beach activities include windsurfing, body boarding and parasailing. You can also find boat tours.

Does Holiday Inn & Suites Virginia Beach North Beach by IHG have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from March 01 to October 01).

Does Holiday Inn & Suites Virginia Beach North Beach by IHG have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Holiday Inn & Suites Virginia Beach North Beach by IHG?

Holiday Inn & Suites Virginia Beach North Beach by IHG features 3 outdoor pools, an indoor pool and 1 hot tub.

What makes Holiday Inn & Suites Virginia Beach North Beach by IHG a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn & Suites Virginia Beach North Beach by IHG.

Is Holiday Inn & Suites Virginia Beach North Beach by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Virginia Beach North Beach by IHG is a hit with families.

Does Holiday Inn & Suites Virginia Beach North Beach by IHG serve breakfast?

You bet, buffet breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Virginia Beach North Beach by IHG?

No, Holiday Inn & Suites Virginia Beach North Beach by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Virginia Beach North Beach by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn & Suites Virginia Beach North Beach by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Virginia Beach North Beach by IHG?

No, pets are not allowed.

Reviews

Holiday Inn & Suites Virginia Beach North Beach by IHG Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 527 out of 1220 reviews
Rating 8 - Good. 297 out of 1220 reviews
Rating 6 - Okay. 202 out of 1220 reviews
Rating 4 - Poor. 118 out of 1220 reviews
Rating 2 - Terrible. 76 out of 1220 reviews

Reviews

6/10 Okay

Caleb

Travelled with family and small children
The rooms were definitely out of date and had a mildew smell throughout our 4 day stay. The only decent part of this property were the pools.
Stayed 3 nights in Jul 2025

6/10 Okay

Brenda

Travelled with family and small children
Disliked: Staff & service
Pools good Not places to eat
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many activities for family
Stayed 2 nights in Jul 2025

6/10 Okay

Serena, Accokeek

Travelled with family
Disliked: Property conditions & facilities
This property is really long in the tooth. I’ve heard it’s closing in September. The food is terrible and the elevators and AC are terrible.
Stayed 2 nights in Jul 2025

4/10 Poor

Madeline, Virginia Beach

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a Amazing Area. But the Hotel need a Full update in the rooms the popcorn ceiling was falling down all over the floor and on the bed, the furniture is falling apart the bathroom was horrible wall paper comings off the wall, the rugs are dirty. And had I to ask for towels every day. My room was never cleaned in the 5 days Stayed, I just kept the room clean and took out the garbage. But if they a update the hotel and train the staff in the front desk to be hospitable when you check in, It would it been a Great Experience. By the way the Elevator and Hallways are super hot it seem like the air conditioning are not working. When checking in the front staff was worried about a employee Birthday cupcakes🤔 did not give me no information from the property.
Stayed 5 nights in Jul 2025

10/10 Excellent

Fleur Angeli, Charlottesville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was everything we hoped for. Great place for kids to enjoy too!
Stayed 1 night in Jul 2025

2/10 Terrible

roni

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A Truly Disappointing Stay My recent stay at Holiday Inn & Suites was, unfortunately, far from satisfactory and left me with a strong sense of regret. Everything was falling apart in our room. The hotel seriously needs renovation. The room had a very bad smell.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael Allan

Travelled with family
Disliked: Property conditions & facilities

Not clean and the room is very outdated

The room is very outdated, and not clean enough. One of the pillows smells like someone else’s greasy head. The aircon is broken you can’t adjust the temperature
Stayed 1 night in Jul 2025

2/10 Terrible

Nikcole

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the theater and the children’s play area very nice they even had popcorn for the theater room the beds were hard shower was dirty the balcony’s were rotted windows are filthy the pool nasty the place has a smell
Stayed 2 nights in Jul 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

jezsael, selbyville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay next to board walk and walking distance to stores!
Stayed 1 night in Jul 2025

10/10 Excellent

Yesenia

Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 6 nights in Jul 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, needs better shower

The hotel pools were amazing and right on the beach with the boardwalk in the backyard. There was a kids area for children to play, and a movie theater as well showing movies throughout the day with free popcorn. The hot tub wasn’t working so that was a bit unfortunate. The biggest disappointment was the shower. Shower pressure was not good. And with being right on beach, you really should have a removable shower head to help clean the remnants of sand off for what the outside shower and pools couldn’t help with.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is starting to look very outdated in some areas but we enjoyed it as it was very good for the kids.
Stayed 5 nights in Jul 2025

6/10 Okay

Chris

Travelled with family

Ok

Hotel was fine. Kind of dated and overpriced for what it was and how far down the boardwalk it is. Only one functional icemaker for the entire hotel (on a beach, in the middle of summer).
Stayed 2 nights in Jul 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
For the price i expected ocean front but was not fully ocean front. Thought that is what i paid for but found out it was not.
Stayed 3 nights in Jul 2025

8/10 Good

Stanley

Stayed 2 nights in Jul 2025

8/10 Good

Sasan, Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was away from the hustle of midtown. The dining options on site were a great convenience. The trolley stop is directly across from the hotel whoch made it nice to hop on to go to the main boardwalk area. The waterslides were a big hit for my child and the extras with the movies and such were an unexpected little suprise.
Stayed 3 nights in Jul 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, room comfort
Great place to stay. Good service and clean. Make sure you ask about all the amenities. We weren't made aware of everything. Beachfront room had a great view.
Stayed 4 nights in Jul 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: location on boardwalk; beautiful beach; 3 small pools and 1 nice size pool; air conditioner worked well. The bad: stayed 7 nights, housekeeping did not clean room once; asked multiple times for vacuuming and was never done; hallways boiling hot; elevator tiny, slow and dangerously quick closing doors; fire alarms went off every 15 mins; most desk staff couldn’t care less to help guests, one did not know how to process a credit card; rooms stunk of mold and mildew, wallpaper peeling off walls, water leaking from above; lobby reeked of spray to cover up mold and mildew stink. The ugly: manager was inept, bragging about his position but powerless and incapable of resolving any issues- he offered free breakfast, which we missed due to constant fire alarms going off; popcorn ceiling fireproofing rained toxic white chunks and powder all over room, in our beds, onto our belongings and into our lungs - told “manager” about issue and he just said sorry. I asked 4 times for him to vacuum and each time they said of course, but never came; security is non-existent here - anyone could walk into property, access pools and hotel floors, no one ever checked for wristbands, almost no security cameras; hot tub was closed all 8 days, yet it was left running 24/7, asked about 7 different staff about status and not one person had an answer. Nearly run over by one of their speeding valet drivers in parking garage. Pool light dangling off wall into water with exposed wires.
Stayed 7 nights in Jul 2025

4/10 Poor

Maria

Stayed 1 night in Jul 2025

6/10 Okay

Eddie

Liked: Cleanliness
Disliked: Property conditions & facilities
We do enjoy the pools.
Stayed 4 nights in Jul 2025