Skip to main content
Beginning of main content
4.2 out of 5

"The pool is amazing. It's quite sheltered and loads of room. " More

By a verified traveller on Fri 14 Jan 2022

Enter dates to see availability

Hotel Description

Copthorne Hotel and Resort Bay of Islands places you steps from Bay of Islands and within a 10-minute stroll of Waitangi Treaty Grounds. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

A relaxing visit to S.O.S Day Spa can include deep-tissue massages and hot stone massages along with facials, body treatments, and aromatherapy. The restaurant, Jimmy Cook’s Restaurant, serves local cuisine and is open for breakfast and dinner. Jimmy Cook's Cafe Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the onsite outdoor tennis court, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Waitangi hotel include Waitangi Golf Club and Paihia Wharf.

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$118* Per night/room 14 Aug. - 15 Aug.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King with Seaview

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior 2 Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior 2 Double with Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Copthorne Hotel and Resort Bay of Islands ratings based on 436 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel and Resort Bay of Islands

Everyone (201) Couples (156) Business (1) Family (68)
2 out of 5
The bed linen hadn't been changed from the previous people. We phoned and asked for clean linen. Covers were pulled up but the sheets were left dirty. We had to phone again and ask for clean linen to be dropped off so we could make the bed...

Posted by on 25 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

26 Apr. 2022 by Michael du Toit, Reservations Manager

Thank you Jamie for sharing your experience. I have passed your comments onto our housekeeping team to look into so that we may improve our services.

4 out of 5
The pool is amazing. It's quite sheltered and loads of room.

Posted by on 14 Jan. 2022

Was this review helpful to you?
3 out of 5
Room worn - musty smell - view awesome. staff ok

Posted by on 9 Oct. 2021

Was this review helpful to you?
3 out of 5
Location excellent. Cleanliness, water pressure in shower, and noise in rooms well below acceptable

Posted by on 25 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

3 Aug. 2021 by Michael du Toit, Reservations Manager

Thank you for sharing your experience. I have passed on your comments to the team to look into.

4 out of 5
It was good place to stay. Would recommend to family and friends.

Posted by , from Auckland, New Zealand on 19 Dec. 2020

Was this review helpful to you?
4 out of 5
likes our room at the rear next to the forest - heard and saw lots of birds. would have appreciated car parking near the room - would have been nice.

Posted by , from Christchurch on 16 Dec. 2020

Was this review helpful to you?
4 out of 5
Always love staying at the Copthorne Waitangi 😍 The main highlight is usually the Spa Pool but it was not open for most of our stay.

Posted by , from Kaikohe on 5 Dec. 2020

Was this review helpful to you?
3 out of 5

Posted by on 30 Nov. 2020

Was this review helpful to you?
5 out of 5

Posted by on 17 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

19 Mar. 2020 by Michael du Toit, Reservations Manager

Thank you for sharing your experience.

2 out of 5
Our bathroom was terrible, mould in the bath/shower and spout handle broken. Definitely needs to be updated

Posted by , from Queensland on 13 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

14 Mar. 2020 by Michael du Toit, Reservations Manager

Thank you Leanne for sharing your experience. I have passed on your comments to the team to look into the issues with the room. We hope you will give us another chance to improve on your visit.

About the Copthorne Hotel and Resort Bay of Islands

Location 1 Tau Henare Drive, Waitangi, 0200

Property Features

Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and tour/ticket assistance are also featured at the eco-friendly Copthorne Hotel and Resort Bay of Islands. Self parking is free. This 4-star Waitangi hotel is smoke free.

  • 184 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Copthorne Hotel and Resort Bay of Islands offers 184 accommodations with safes and hair dryers. Rooms open to balconies or patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • LCD television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Jimmy Cook’s Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Jimmy Cook's Cafe Bar - This poolside bar specializes in local cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Air conditioning is not provided. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Car recommended
  • Events/parties allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 27 for adults, NZD 13 and NZD 13 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Bay Islands
  • Copthorne Bay Islands Waitangi
  • Copthorne Hotel & Resort Bay Islands
  • Copthorne Hotel & Resort Bay Islands Waitangi
  • Copthorne Hotel Resort
  • Copthorne Hotel & Resort Bay Of Islands Waitangi
  • Copthorne Hotel And Resort Bay Of Islands
  • Copthorne Hotel Bay Of Islands
  • Copthorne Hotel Paihia
  • Copthorne Hotel Resort Bay Islands Waitangi
  • Copthorne Hotel Resort Bay Islands
  • Copthorne Of Islands Waitangi
  • Copthorne Hotel and Resort Bay of Islands Hotel
  • Copthorne Hotel and Resort Bay of Islands Waitangi
  • Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

You should know

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing http://www.wotif.co.nz/Waitangi-Hotels-Copthorne-Hotel-and-Resort-Bay-of-Islands.h12914-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Waitangi-Hotels-Copthorne-Hotel-and-Resort-Bay-of-Islands.h12914-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Waitangi-Hotels-Copthorne-Hotel-and-Resort-Bay-of-Islands.h12914-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.