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4.3 out of 5

"The position of this hotel is perfect. The view from the room was amazing. " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

At Copthorne Hotel and Resort Bay of Islands you'll be within a 10-minute walk of Waitangi Treaty Grounds and 1.7 km (1.1 mi) from Waitangi Golf Club. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

LCD TVs with satellite channels are featured in all 184 rooms, and you can enjoy free WiFi, free wired Internet, and balconies or patios. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and pillow menus. Free newspapers, ceiling fans, and safes are also available.

A relaxing visit to S.O.S Day Spa can include deep-tissue massages and hot stone massages along with facials, body treatments, and aromatherapy. The restaurant, Jimmy Cook’s Restaurant, serves local cuisine and is open for breakfast and dinner. Jimmy Cook's Cafe Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the onsite outdoor tennis court, kids' swimming pool, and pool loungers. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 30-minute walk of this 4-star Waitangi hotel include Paihia Wharf and Paihia Beach.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King with Seaview

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior 2 Double with Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior King or 2 Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Copthorne Hotel and Resort Bay of Islands ratings based on 825 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel and Resort Bay of Islands

Everyone (293) Couples (386) Business (1) Family (137)
5 out of 5

Posted by on 17 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Michael du Toit, Reservations Manager

Thank you for sharing your experience.

2 out of 5
Our bathroom was terrible, mould in the bath/shower and spout handle broken. Definitely needs to be updated

Posted by , from Queensland on 13 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Michael du Toit, Reservations Manager

Thank you Leanne for sharing your experience. I have passed on your comments to the team to look into the issues with the room. We hope you will give us another chance to improve on your visit.

2 out of 5
Our room was very old and dated. The ceiling fan was old and rusted, paint was falling off the walls, the bathroom was very old and dated. The staff were absolutely amazing however, very friendly and welcoming.

Posted by on 20 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Michael du Toit, Reservations Manager

Thank you Alice for taking the time to share your experience, I am sorry your room was not up to expectations but also delighted to hear the staff were on their top form during your stay.

4 out of 5

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Feb. 2020 by Michael du Toit, Reservations Manager

Thank you for the kind review.

5 out of 5
The position of this hotel is perfect. The view from the room was amazing.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

27 Feb. 2020 by Michael du Toit, Reservations Manager

Thank you for your kind comments and review. We hope you will be back with us again in the near future to enjoy a weekend of beautiful views.

3 out of 5
Great outdoor pool for kids in summer. The grounds are well maintained and the staff are all very friendly. Also good parking.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

27 Feb. 2020 by Michael du Toit, Reservations Manager

Thank you for sharing your experience at the hotel. I'm glad to hear the kids enjoyed the pool and you had a good time at the hotel. Could I ask you to get in contact with me if you feel there is anything we could improve on for your next visit, my email address is Michael.duToit@millenniumhotels.co.nz

4 out of 5
We absolutely loved our stay. We had a room close to the pool with an ocean view. Room was very clean and loved the air con and extra conservatory type room to sit in. We loved to pool area, pool and spa and close proximity to the sea. Only thing we were disappointed with was the evening buffett. Very substandard food for the price. But we would dtill definitely stay hete.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

27 Feb. 2020 by Michael du Toit, Reservations Manager

Thank you for sharing your experience and sorry to hear the food was not up to standard. I would love to follow up with you regarding the evening buffet. My email address is Michael.duToit@millenniumhotels.co.nz

4 out of 5

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by MatthewH

Good Morning. Thank your rating us after your recent stay. It’s great to see your stay with us was enjoyable was up to the mark and the team hope to see you back again here soon. Warm Regards, Matthew Hambly, Front Office Manager.

3 out of 5
It was an ok room but in an amazing location, a bit dated but priced well

Posted by on 19 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by MatthewH

Good Morning. Thanks for your feedback, it’s important to us to hear about your experiences at the hotel whether they are good or bad. The points you have raised have been passed onto the management team along with the department managers along with the General Manager. We appreciate receiving feedback so that we can make improvements to systems so that our guests can have a more enjoyable experience. The team hope that rest of your stay was enjoyable and we hope to see back again in the near future. Warm Regards, Matthew Hambly, Front Office Manager.

5 out of 5
The setting is beautiful and the swimming pools are lovely.

Posted by on 21 Oct. 2019

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Comment from Hotel Management

2 Dec. 2019 by MatthewH

Good Morning. Thanks for your feedback, it’s important to us to hear about your experiences at the hotel. It’s great to hear your stay with us was enjoyable and the team are looking forward to welcoming you back again soon. Warm Regards, Matthew Hambly, Front Office Manager.

About the Copthorne Hotel and Resort Bay of Islands

Location 1 Tau Henare Drive, Waitangi, 0200

Renovations + Closures

This property is closed from 25 March 2020 to 24 April 2020 (dates subject to change).

Property Features

Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel and Resort Bay of Islands. A free area shuttle within 2 km is available. Self parking is free. This 4-star Waitangi hotel is smoke free.

  • 184 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kerikeri (KKE-Bay of Islands) (22.5 km / 14 mi)
  • Property shuttles: Free area shuttle within 2 km
  • Parking: Free self parking

Room Amenities

Copthorne Hotel and Resort Bay of Islands offers 184 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Jimmy Cook’s Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Jimmy Cook's Cafe Bar - This poolside bar specializes in local cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 1
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Air conditioning is not provided. Parties and events are allowed on site.

  • Only service animals are allowed
  • UnionPay
  • Events/parties allowed
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 26.50 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Bay Islands
  • Copthorne Bay Islands Waitangi
  • Copthorne Hotel & Resort Bay Islands
  • Copthorne Hotel & Resort Bay Islands Waitangi
  • Copthorne Hotel Resort
  • Copthorne Hotel & Resort Bay Of Islands Waitangi
  • Copthorne Hotel And Resort Bay Of Islands
  • Copthorne Hotel Bay Of Islands
  • Copthorne Hotel Paihia
  • Copthorne Hotel Resort Bay Islands Waitangi
  • Copthorne Hotel Resort Bay Islands
  • Copthorne Of Islands Waitangi
  • Copthorne Hotel and Resort Bay of Islands Hotel
  • Copthorne Hotel and Resort Bay of Islands Waitangi
  • Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

You should know

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 5-device limit.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Waitangi-Hotels-Copthorne-Hotel-and-Resort-Bay-of-Islands.h12914-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.