4.4 out of 5

"Very nice stay here, The staff were lovely. Great location. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A family-friendly stay in Waitangi awaits you at Copthorne Hotel and Resort Bay of Islands. You'll be within a 10-minute walk of Waitangi Treaty Grounds and 1.7 km (1.1 mi) from Waitangi Golf Club. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a restaurant.

All 184 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet and balconies or patios. Fridges and round-the-clock room service make in-room dining convenient. Pillow menus and free toiletries are nice touches to enhance your stay. In-room childcare, free newspapers and ceiling fans are also available.

A relaxing visit to S.O.S Day Spa can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. The restaurant, Jimmy Cook’s Restaurant, serves local cuisine and is open for breakfast and dinner. Jimmy Cook's Cafe Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site outdoor tennis court, kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 30-minute walk of this 4-star Waitangi hotel include Paihia Wharf and Paihia Beach.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$104 per night

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double or Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Copthorne Hotel and Resort Bay of Islands ratings based on 808 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel and Resort Bay of Islands

Everyone (286) Business (1) Couples (382) Family (135)
4 out of 5

Posted by on 22 Jun. 2019

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4 out of 5
I liked the proximity to the Waitangi Treaty grounds, the shuttle bus into Paihia, the restaurant meals and just the general overall "Good" experience.

Posted by on 21 May 2019

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Comment from Hotel Management

21 May 2019 by MatthewH

Good Evening. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

3 out of 5

Posted by on 16 May 2019

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Comment from Hotel Management

21 May 2019 by MatthewH

Good Evening. Thank you for providing a rating of your recent stay with us. I am pleased that you enjoyed your stay with us and rated us accordingly. I hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

5 out of 5
I loved everything about this Hotel. I stayed to attend a wedding at the Copthorne and I couldn't fault it.

Posted by on 5 May 2019

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Comment from Hotel Management

21 May 2019 by MatthewH

Good Evening. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

3 out of 5
Great location but the resort is starting to show its age.

Posted by on 1 May 2019

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Comment from Hotel Management

21 May 2019 by MatthewH

Good Evening. Thank you for providing a rating of your recent stay with us. I am pleased that you enjoyed your stay with us and rated us accordingly. I hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

5 out of 5
We loved the location of this property. The views were spectacular and the room very comfortable. The beds were fantastic!

Posted by on 17 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by MatthewH

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

2 out of 5

Posted by on 14 Mar. 2019

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Comment from Hotel Management

10 Apr. 2019 by MatthewH

Good Evening. Thank you for providing a rating of your recent stay with us. I am sorry that your stay did not meet with expectations. Warm Regards, Matthew Hambly, Rooms Division Manager.

5 out of 5
Great location... pool area stunning.. food very good. Had buffet dinner and buffet breakfast..

Posted by on 10 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by MatthewH

Good Evening. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

4 out of 5
Great out door pool area, well fenced backing onto beach. Be nice to have bar staff poolside

Posted by on 23 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by MatthewH

Good Afternoon. Thank you for providing feedback about your stay with us. I shall pass on the specific points mentioned in your review. I hope that you enjoyed the rest of your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

4 out of 5

Posted by on 31 Jan. 2019

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About the Copthorne Hotel and Resort Bay of Islands

Location 1 Tau Henare Drive, Waitangi, 0200

Property Features

Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and a kid's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, tour or ticket assistance, and a garden are also featured at the family-friendly Copthorne Hotel and Resort Bay of Islands. A free area shuttle within 2 km is available. Self parking is free. This 4-star Waitangi hotel is smoke free.

  • 184 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kerikeri (KKE-Bay of Islands) (22.5 km / 14 mi)
  • Property shuttles: Free area shuttle within 2 km
  • Parking: Free self parking

Room Amenities

Copthorne Hotel and Resort Bay of Islands offers 184 forms of accommodation with a safe and free newspapers. Rooms open to balconies or patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Jimmy Cook’s Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Jimmy Cook's Cafe Bar – This poolside bar specialises in local cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 1
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Air conditioning is not provided. Parties and events are allowed on site.

  • Only service animals are allowed
  • Union Pay
  • Events/parties allowed
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 26.50 per person (approximately)
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Resort Bay Islands Waitangi
  • Copthorne Hotel Resort Bay Islands
  • Copthorne Bay Islands Waitangi
  • Copthorne Bay Islands

You should know

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 5-device limit.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®