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"Friendly staff, beautiful room and bathroom. Breakfast was fantastic. Location was good, a bit of a long walk from the centralna station and the old t
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A luxury stay in the heart of Warsaw awaits you at Sheraton Grand Warsaw. Within steps you'll find Three Crosses Square and Warsaw Stock Exchange within a short 5-minute stroll. Highlights at this eco-certified hotel include in-room free WiFi, free internet, and LCD TVs.
The buffet restaurant, Mezzano, is open for breakfast and brunch. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include a full-service spa, free WiFi in public areas, and a gym. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle.
Attractions within a 10-minute drive of this 5-star Centrum hotel include Palace of Culture and Science and National Stadium.
Sheraton Grand Warsaw ratings based on 2 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Sheraton Grand Warsaw
Everyone (2)
5 out of 5
Friendly staff, beautiful room and bathroom. Breakfast was fantastic. Location was good, a bit of a long walk from the centralna station and the old town. I only stayed for one night so couldn’t explore much around. But overall a fantastic hotel.
Posted by Mitchell, from Melbourne on 21 Sep. 2018
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Comment from Hotel Management
29 Sep. 2018
by Iwona Ozga
Dear Mitchell,
Thank you for your stay and those excellent notes. Nice complements from our guests are the best prize & motivation we can ever deserve.
4 out of 5
Check in staff are not friendly
The hotel is excellent overall with great rooms amenities and comfort.
The front office staff can be better trained ! I stay at a lot of hotels and I get the strong impression that these people are not welcoming at all, and my experience was echoed by other friends in different trips
Posted by SK, from Japan on 29 Jul. 2018
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Comment from Hotel Management
17 Aug. 2018
by Iwona Ozga
Dear SK,
I was very concerned with your comments regarding the level of service you received during your stay and I want to apologize that our staff let you down on this occasion.
Normally our service is exceptional and the difficulties you experienced are not a fair reflection of our usual high standard of customer care.
Please stay assured that I have spoken with the team to ensure their attentiveness, politeness and helpfulness remain impeccable, especially in view that they are trained to be courteous in every situation.
We all work hard to fix the issue you experienced. Thanks for letting us know.
Best regards
Sheraton Grand Warsaw offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The luxury Sheraton Grand Warsaw also features multilingual staff, coffee/tea in a common area, and laundry facilities. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Sheraton Grand Warsaw was completed in June 2019. This 5-star Warsaw hotel is smoke free.
350 guestrooms or units
6 levels
Built in 1996
Deli
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Wedding services available
ATM
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Self parking (surcharge)
Transport
Train station: Warszawa Srodmiescie Station (1.5 km / 0.9 mi)
Metro station: Muzeum Narodowe 06 Tram Stop (0.5 km / 0.3 mi)
Property shuttles: Airport shuttle and train station pick-up
Parking: Self parking available for a surcharge
Room Amenities
Sheraton Grand Warsaw offers 350 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Warsaw hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Sitting area
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Coffee maker
Hypo-allergenic bedding
Shower
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Bidet
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Mezzano - This buffet restaurant serves breakfast and brunch.
Cucina Mia - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
InAzia - This restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available. Open daily.
24-hour room service is available.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at noon
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sheraton Grand Warsaw offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
Pets: PLN 190 per accommodation, per night
Maximum 2 (weight limit: 79 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.
Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately PLN 130 per person
Airport shuttle fee: PLN 100 per person (one way)
Self parking fee: PLN 120.00 per day
Pet fee: PLN 190 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Sheraton Warsaw
Sheraton Hotel Warsaw
Sheraton Warsaw
Sheraton Warsaw Hotel
Warsaw Hotel Sheraton
Warsaw Sheraton
Warsaw Sheraton Hotel
Sheraton Warsaw Hotel
Sheraton Grand Warsaw Hotel
Sheraton Grand Warsaw Warsaw
Sheraton Grand Warsaw Hotel Warsaw
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Sheraton Grand Warsaw offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Sheraton Grand Warsaw has a self car park for PLN 120.00 per day.
The closest beach to Sheraton Grand Warsaw is Vistula River Beach (3.2 km).
Yep, there is an onsite spa at Sheraton Grand Warsaw. You'll enjoy services like massages.
A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Sheraton Grand Warsaw.
You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Sheraton Grand Warsaw is a hit with families.
Yeah, buffet brekkie is on offer weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 10:30 AM.
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and brunch.
Check-in begins at 3:00 PM. Check-out time is noon.
Furry friends are welcome at Sheraton Grand Warsaw, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
