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Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property
Suburban hotel with full-service spa and free valet parking

Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Indoor pool
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Pet-friendly
The current price is NZ$336
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
3998 Brush Hollow Rd, Westbury, NY, 11590
  • NYCB Theatre at Westbury
    ‪3 min walk‬
  • Cantiague Park
    ‪11 min walk‬
  • Broadway Mall
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hydrotherapy)

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Westbury

A luxury stay in Westbury awaits you at Viana Hotel and Spa, Trademark Collection by Wyndham. Within a 20-minute stroll, you'll find NYCB Theatre at Westbury and Cantiague Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Marco Polo, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and sauna. 3000 square feet (279 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. On weekday mornings continental breakfast is served between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Westbury hotel include Roosevelt Field Mall and Nassau Veterans Memorial Coliseum.

What's nearby

  • NYCB Theatre at Westbury - 3 min walk - 0.3 km
  • Cantiague Park - 11 min walk - 1.0 km
  • Broadway Mall - 4 min drive - 2.5 km
  • Roosevelt Field Mall - 7 min drive - 7.4 km
  • Nassau Veterans Memorial Coliseum - 9 min drive - 8.0 km

Getting around

  • Westbury Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 34 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Tap Room - ‬13 min walk
  • ‪Bagel Boss - ‬14 min walk

About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

Suburban hotel with full-service spa and free valet parking
Viana Hotel and Spa, Trademark Collection by Wyndham offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre, 4 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a vending machine are also featured at the luxury Viana Hotel and Spa, Trademark Collection by Wyndham. Free self parking and valet parking are available.

This 4-star Westbury hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • 3000 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2010
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Viana Hotel and Spa, Trademark Collection by Wyndham offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Standard Room

Hilton Garden Inn Westbury

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,180 reviews
The price is NZ$278
includes taxes & fees
24 Aug - 25 Aug
Hilton Garden Inn Westbury

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 for adults and USD 17.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Marco Polo

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 17.95 for adults and from USD 17.95 for children
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Property Registration Number 81-0681664

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel Spa
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury

Frequently asked questions

What is the cancellation policy at Viana Hotel and Spa, Trademark Collection by Wyndham?

Viana Hotel and Spa, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viana Hotel and Spa, Trademark Collection by Wyndham?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Viana Hotel and Spa, Trademark Collection by Wyndham on 1 Sept 2025 start from NZ$336.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viana Hotel and Spa, Trademark Collection by Wyndham?

Yep, Viana Hotel and Spa, Trademark Collection by Wyndham has a free self car park and free valet parking.

Are there any beaches close to Viana Hotel and Spa, Trademark Collection by Wyndham?

The closest beach to Viana Hotel and Spa, Trademark Collection by Wyndham is Cold Spring Beach (12.8 km).

Is there a spa on site at Viana Hotel and Spa, Trademark Collection by Wyndham?

Yep, there is an onsite spa at Viana Hotel and Spa, Trademark Collection by Wyndham. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Viana Hotel and Spa, Trademark Collection by Wyndham have a pool?

Viana Hotel and Spa, Trademark Collection by Wyndham has an indoor pool.

What makes Viana Hotel and Spa, Trademark Collection by Wyndham a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Viana Hotel and Spa, Trademark Collection by Wyndham.

Is Viana Hotel and Spa, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as an arcade and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Viana Hotel and Spa, Trademark Collection by Wyndham is a hit with families.

Does Viana Hotel and Spa, Trademark Collection by Wyndham serve breakfast?

You bet, continental brekkie is served weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Viana Hotel and Spa, Trademark Collection by Wyndham?

No, Viana Hotel and Spa, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Viana Hotel and Spa, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Viana Hotel and Spa, Trademark Collection by Wyndham?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Viana Hotel and Spa, Trademark Collection by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this location several times a year in business. My last staying a few things i noticed. Having breakfast instead of instrumental music ( a nice way to start your morning) it was lowed and done rock in roll, not in the morning! I stayed at the PH floor, i saw someone boots for two day on the walkway and some pizza boxes.
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel too far from church and family

Stayed 2 nights in Apr 2025

10/10 Excellent

Shirin

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Hajedy

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice the pool area was small a bit pricey
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Stayed 6 nights in May 2025

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly!!!
Stayed 4 nights in May 2025

10/10 Excellent

Jalissa

Stayed 2 nights in May 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Revuew

It was a described and very comfortable and mostly up to date. Would stay again for sure.
Stayed 1 night in May 2025

8/10 Good

Jocelynn

Travelled with family
Liked: Cleanliness, amenities
The hotel otself waz decent, not amazing but comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Sherley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about Viana Hotel & Spa, and if i have to refer anyone that going to hemsteap for a few that will be the first place in mind, David the security guard was so friendly, the front staff very knowledgeable and helpful, the bar, drinks are a big 10, the breakfast buffet was very good and lots of choices, i didnt try the restaurant for dinner but from what i heard its sound very good as well, the room was very clean and anything that i couldve ask for was already there, my kids enjoy the pool and me the jacuzzi and Saunas, everything went above my expectations, Great Staff overall, Keep it up Viana, and i hope to visit again in a near future.
Stayed 1 night in May 2025

10/10 Excellent

dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super loud AC that constantly turned on and off. Kept me from sleeping well.
Stayed 1 night in May 2025

10/10 Excellent

Caitlyn

Liked: Amenities
Amazing
Stayed 1 night in May 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was nice and quiet and it was a safe place to be around and I was able to sleep well
Stayed 2 nights in May 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel but rooms were a little dated and did not have smart televisions. Bathroom door frame needs replacing. Rotted wood near shower door
Rotted wood
Door opens in in front of toilet. No space
Stayed 3 nights in May 2025

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Stayed 1 night in May 2025

10/10 Excellent

Kerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were VERY comfortable and I love that the hotel is pet friendly. The staff were wonderful, and I loved having Marco Polo's bar right in the building!
Stayed 2 nights in Apr 2025

8/10 Good

Armen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good place to stay. It was a bit noisy at night but they were understanding and changed our room. It was also a bit noisy but ill take take the music from thr bar vs elevator noise any day. Staff was generally A1!
Stayed 3 nights in Apr 2025

10/10 Excellent

Devan

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, they greet you with such a beautiful and warmth welcome. Since I was there for a birthday, we got a beautiful room with complementary champagne and chocolate cover strawberries which was so thoughtful and amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Stayed 1 night in Apr 2025

10/10 Excellent

Donald, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has that old hotel charm, but all the modern conveniences. Great stay
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice jetted tub
Stayed 1 night in Apr 2025