4.3 out of 5

"The one bedroom apartment was great with lots of space and modern amenities. The gas fireplace was great to warm up with at night. Walking distance to ... " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Swiss-Belsuites Pounamu Queenstown. Within a 20-minute stroll, you'll find Queenstown Gardens and SKYCITY Wharf Casino. Highlights at this family-friendly property include in-room washers/dryers, free WiFi and free high-speed Internet.

Each apartment is soundproofed and features an LCD TV with satellite channels, along with 2 multiple bathrooms, in-room childcare and free international calls. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Free local calls, a hairdryer and an iron/ironing board are also available.

Enjoy access to bike rentals and a playground. Other amenities include free WiFi in public areas, laundry facilities and ski storage. Continental breakfast is available. There's also free self parking, along with the convenience of a ski shuttle.

With a stay at this 5-star Queenstown property, you'll be 1.7 km (1.1 mi) from Kiwi and Birdlife Park.

Alpine Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$208* Per night/room 2 Sep. - 3 Sep.

Lake View Two Bedroom Suites

Bed Count 2 King Beds Maximum Occupancy 4 Max

Alpine Two Bedroom Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Lake View Swiss-SuperSuite One Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lake View One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lake View Swiss-SuperSuite Two Bedroom

Bed Count 2 King Beds Maximum Occupancy 4 Max

Swiss-Belsuites Pounamu Queenstown ratings based on 90 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swiss-Belsuites Pounamu Queenstown

Everyone (50) Couples (31) Family (10)
2 out of 5
Small rooms, no restaurant, terrible access for disabled guests. Far too many stairs to access rooms.

Posted by on 24 Aug. 2019

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5 out of 5
Loved the homely modern feel of these apartments. So comfortable for a short or long stay.

Posted by on 20 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Fauzan Mulla

Dear guest thank you for your lovely comments and I am glad that the team looked after you well. We look forward to welcoming you again. Regards, Fauzan Mulla General Manager

4 out of 5
We asked for a lake view apartment, however you had to stretch to see it. Facilities are now starting to show wear and tear, although every was clean. Very nice continental breakfast which was included.

Posted by on 31 May 2019

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Comment from Hotel Management

2 Jul. 2019 by Fauzan Mulla

Dear guest, thank you for your comments and I glad that you enjoyed your stay with us, your comments are highly appreciated as it helps us to improve our services and facilities. I look forward to welcoming you again.

5 out of 5

Posted by on 21 May 2019

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Comment from Hotel Management

23 May 2019 by Fauzan Mulla

Dear guest thank you for your perfect rating and we look forward for your next stay with us. Regards, Fauzan Mulla

4 out of 5

Posted by on 8 Mar. 2019

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Comment from Hotel Management

5 Apr. 2019 by Fauzan Mulla

Dear Guest, Thank you for taking time to review us which are highly appreciated as it helps us to improve our services and facilities. We look forward to welcoming you on your next stay with us. Regards, Fauzan Mulla General Manager

4 out of 5
I loved the set up, nice view, from little office space to kitchen, all very nice. The only two things that was disappointing was that you could hear the neighbors while they were doing things in the kitchen and the shower head was pretty average. To me a shower is one of the most important things and I thought it was to small.

Posted by on 21 Feb. 2019

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Comment from Hotel Management

1 Mar. 2019 by Fauzan Mulla

Dear Guest thank you for your time and your comments which are highly appreciated as they help us to improve our services and facilities.We look forward to welcoming you again. Regards, Fauzan Mulla General Manager

5 out of 5
The room was exactly what we needed, it was serviced every day and it was lovely to come back to a freshly made bed and water bottles each day, it was an easy walk into the main part of Queenstown and if ever we needed to speak to the reception staff, they were always available, polite and helpful

Posted by on 1 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Fauzan

Dear Guest, Thank you for your comments and I am glad that you enjoyed your overall stay with us. Your comments are much appreciated as it helps us to constantly improve our services and facilities. We look forward to welcoming you again. Regards, Fauzan Mulla General Manager

5 out of 5
Our room was everything we needed, it was serviced each day and it was lovely to come back to a beautifully made bed and fresh water bottles. It was an easy walk into the main town of Queenstown. If we needed to speak to the reception staff, they were always available, polite and helpful.

Posted by on 1 Feb. 2019

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3 out of 5
Clean and very comfortable,however tiny room rather cell like ! Woken daily by the cleaner,who was keen to get on ,

Posted by on 13 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Fauzan Mulla

Dear Guest, Thank you for your comments which are highly appreciated as they help us to improve our services and facilities. I am glad that you enjoyed your overall stay with us and we look forward to hosting you again. Regards, Fauzan Mulla General Manager

5 out of 5

Posted by on 12 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Fauzan Mulla

Dear Guest, Thank you for your 5 out of 5 rating which is highly appreciated as they help us to improve our services and facilities. I am glad that you enjoyed your overall stay with us and we look forward to hosting you again. Regards, Fauzan Mulla General Manager

About the Swiss-Belsuites Pounamu Queenstown

Location 110 Frankton Road, Queenstown, 9300

Property Features

As a guest of Swiss-Belsuites Pounamu Queenstown, you'll find tour or ticket assistance, a BBQ, and ski equipment storage. WiFi is free in public spaces. The luxury Swiss-Belsuites Pounamu Queenstown also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 5-star Queenstown apartment is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 2005
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (6.4 km / 4 mi)
  • Property shuttles: Ski shuttle
  • Parking: Free self parking

Room Amenities

Swiss-Belsuites Pounamu Queenstown offers 38 forms of accommodation with washers/dryers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. This Queenstown apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

  • 2 bathrooms
  • Washer and dryer
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating

Food & Drink

Guests can enjoy continental breakfast for a fee.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests who wish to bring a pet must contact the property in advance to obtain approval.

Free WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No lifts
  • Cash or credit card deposit required
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 13 per person (approximately)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pounamu
  • Pounamu Apartments
  • Swiss-Belsuites Pounamu Queenstown Apartment
  • Pounamu Queenstown
  • Queenstown Pounamu Apartments
  • Pounamu Apartments Hotel Queenstown
  • Pounamu Apartments Queenstown Apartment
  • Pounamu Apartments Apartment
  • Swiss-Belsuites Pounamu Apartment
  • Swiss-Belsuites Pounamu
  • Swiss Belsuites Pounamu Apartments Queenstown

You should know

  • Free in-room WiFi has a 4-device limit.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.