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4.5 out of 5

"It was neatly tucked away with in the other business es in the building. Had abit of trouble with our keycard, but dealt with promptly and pleasantly ... " More

By a verified traveller on Tue 18 Feb 2020

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Hotel Description

Quest Whangarei puts you in the heart of Whangarei, steps from Tuatara Gallery and within a 10-minute stroll of Claphams Clock Museum. Highlights at this hotel include free in-room WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 34 soundproofed rooms feature coffee/tea makers, safes, and irons/ironing boards. Refrigerators, microwaves, and stovetops make in-room dining convenient.

This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services, and tour/ticket assistance. Additionally, you'll find laundry facilities, luggage storage, and a front-desk safe. Each morning continental breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Sights within a 15-minute walk of this Whangarei hotel include Whangarei Art Museum and Claphams National Clock Museum.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$140* Per night/room 14 Feb. - 15 Feb.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Quest Whangarei ratings based on 43 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Whangarei

Everyone (27) Couples (12) Business (1) Family (3)
4 out of 5

Posted by on 18 Aug. 2020

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4 out of 5
It was neatly tucked away with in the other business es in the building. Had abit of trouble with our keycard, but dealt with promptly and pleasantly by the staff.

Posted by on 18 Feb. 2020

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5 out of 5

Posted by on 11 Nov. 2019

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Comment from Hotel Management

16 Nov. 2019 by Matt

Thanks for your comments

4 out of 5

Posted by on 6 Jul. 2019

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4 out of 5
All was as it should be. Thanks, but I don't want to add any more.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Jess

Thank you for your feedback, we hope you enjoyed your stay. Regards, Reception Team.

4 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

29 May 2019 by Matthew

Thanks for your great feedback.

5 out of 5
Awesome Manager guy, great to chat with. Brilliant service.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Matthew

Thanks for your response.

5 out of 5
Great _ źzzzzzzzzzzzzźźzzzzzzzzzzzzzźzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Posted by on 21 Apr. 2019

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Comment from Hotel Management

29 May 2019 by Matthew

Thanks for your great feedback. Glad you had an awesome snooze.

5 out of 5
Location Cleanliness TV entertainment Laundry facilities

Posted by on 10 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Matthew

Thanks for your response.

5 out of 5

Posted by on 6 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Matthew

Thanks for your response.

Property Features

As a guest of Quest Whangarei, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Quest Whangarei also features a safe deposit box at the front desk and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Whangarei hotel is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Whangarei (WRE) (8 km / 5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Whangarei offers 34 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 10.00 per person (approximately)
  • Self parking fee: NZD 15.00 per night
  • Rollaway bed fee: NZD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Whangarei Apartment
  • Quest Whangarei
  • Quest Whangarei Hotel
  • Quest Whangarei Whangarei
  • Quest Whangarei Hotel Whangarei

You should know

  • Free WiFi in public areas has a 3-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.