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Quest Whangarei

3.5-star property
58 Bank Street, Whangarei, 0508 053 286
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4.4 out of 5
Excellent!
See all 47 wotif Reviews

"The staff were very nice and the location was great, but the room was not cleaned properly, we found food in the freezer and very dirty dish in the ov ... " More

By a verified traveller on Mon 05 Sep 2022

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Hotel Description

Quest Whangarei puts you in the heart of Whangarei, within steps of Tuatara Gallery and Old Library Arts Centre. Highlights at this hotel include free in-room WiFi.

This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services, and tour/ticket assistance. Additionally, you'll find laundry facilities, luggage storage, and a front-desk safe. Each morning continental breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Whangarei hotel include Pou and Claphams Clock Museum.

Quest Whangarei ratings based on 47 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Whangarei

Everyone (27) Business (1) Couples (14) Family (6)
3 out of 5
The staff were very nice and the location was great, but the room was not cleaned properly, we found food in the freezer and very dirty dish in the oven. There was only one clean over a 3 night stay and all they did was make the bed poorly and change the towels.

Posted by on 5 Sep. 2022

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3 out of 5
The room was warm and comfortable, and in a great location. Unfortunately there was loud music from a bar or club next door that played until the small hours of the morning that kept both rooms in our party awake. The people staying above us were also very loud.

Posted by on 26 Jul. 2022

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5 out of 5
I like that it’s walking distance to shops and restaurants right in the cbd

Posted by on 26 Jul. 2021

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Comment from Hotel Management

26 Jul. 2021 by Matthew

Thanks for your review

5 out of 5
Fabulous location. PEOPLE WORKING THERE ATE AMAZING / they go ABOVE & Beyond to help. Fabulously clean, modern room layout. Definitely 5 out of 5 for a great experience.

Posted by on 23 Feb. 2021

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Comment from Hotel Management

24 Feb. 2021 by Matthew

Thanks you for your response.

4 out of 5

Posted by on 18 Aug. 2020

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4 out of 5
It was neatly tucked away with in the other business es in the building. Had abit of trouble with our keycard, but dealt with promptly and pleasantly by the staff.

Posted by on 18 Feb. 2020

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5 out of 5

Posted by on 11 Nov. 2019

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Comment from Hotel Management

16 Nov. 2019 by Matt

Thanks for your comments

4 out of 5

Posted by on 6 Jul. 2019

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4 out of 5
All was as it should be. Thanks, but I don't want to add any more.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Jess

Thank you for your feedback, we hope you enjoyed your stay. Regards, Reception Team.

4 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

29 May 2019 by Matthew

Thanks for your great feedback.

About the Quest Whangarei

Location 58 Bank Street, Whangarei, 110

Property Features

As a guest of Quest Whangarei, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Quest Whangarei also features a front-desk safe and an elevator. For a fee, parking is available. This 3.5-star Whangarei hotel is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Whangarei offers 34 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 4 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 4 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 10.00 per person
  • Self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Whangarei Apartment
  • Quest Whangarei
  • Quest Whangarei Hotel
  • Quest Whangarei Whangarei
  • Quest Whangarei Hotel Whangarei

You should know

  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.