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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

4 outdoor pools, pool loungers
Property video
Free minibar, in-room safe, individually furnished, desk
Free minibar, in-room safe, individually furnished, desk
4 outdoor pools, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$625
includes taxes & fees
18 Apr - 19 Apr

Explore the area

View map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, Xpu-Ha, QROO
  • Place, Xpu-ha Beach
    ‪8 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Place, Ecopark Kantun Chi
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite Ocean Front Premium Level

Free minibar, in-room safe, individually furnished, desk

Junior Suite Ocean Front Premium Level

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(155 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

9.6 out of 10
Exceptional
(34 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

9.4 out of 10
Exceptional
(210 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Barceló Maya Riviera - Adults Only - All Inclusive. Within a 30-minute stroll, you'll find Ecopark Kantun Chi and Xpu-ha Beach. Highlights at this all-inclusive property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at U-Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym and pool loungers. Plus you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Xpu-Ha property, you'll be 4.5 km (2.8 mi) from Puerto Aventuras Marina and 4.6 km (2.9 mi) from Chac Mol Cenote.

What's nearby

  • Xpu-ha Beach - 8 min walk - 0.7 km
  • Cenote Azul - 10 min walk - 0.8 km
  • Cenote Cristalino - 10 min walk - 0.8 km
  • Ecopark Kantun Chi - 11 min walk - 1.0 km
  • Cenote Jardín del Eden - 5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬6 min drive
  • ‪Capri - ‬18 min walk
  • ‪Strikers Sports Bar - ‬13 min walk
  • ‪Palmeras - ‬14 min walk
  • ‪Tokyo - ‬14 min walk

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the luxury Barceló Maya Riviera - Adults Only - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Barceló Maya Riviera - Adults Only - All Inclusive was completed in December 2019.

This 4.5-star Xpu-Ha property is smoke free.

  • 850 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2019.

U-Spa has 26 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Riviera - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Frequently asked questions

What is the cancellation policy at Barceló Maya Riviera - Adults Only - All Inclusive?

Barceló Maya Riviera - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Riviera - Adults Only - All Inclusive?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Riviera - Adults Only - All Inclusive on 18 Apr 2026 start from NZ$625, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Riviera - Adults Only - All Inclusive?

Yep, Barceló Maya Riviera - Adults Only - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Maya Riviera - Adults Only - All Inclusive?

The closest beach to Barceló Maya Riviera - Adults Only - All Inclusive is Half Moon Bay (10.6 km).

Is there a spa on site at Barceló Maya Riviera - Adults Only - All Inclusive?

Yep, U-Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Barceló Maya Riviera - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Barceló Maya Riviera - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Barceló Maya Riviera - Adults Only - All Inclusive?

Barceló Maya Riviera - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with Hot tubs, hydromassage showerheads and free minibar items.

What makes Barceló Maya Riviera - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Maya Riviera - Adults Only - All Inclusive.

Is Barceló Maya Riviera - Adults Only - All Inclusive family-friendly?

No, Barceló Maya Riviera - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Barceló Maya Riviera - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Barceló Maya Riviera - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Riviera - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Riviera - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Riviera - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 970 out of 1335 reviews
Rating 8 - Good. 213 out of 1335 reviews
Rating 6 - Okay. 95 out of 1335 reviews
Rating 4 - Poor. 37 out of 1335 reviews
Rating 2 - Terrible. 20 out of 1335 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Alexander L

Entire wedding party got sick from the food. Service was terrible. The venue is beautiful and its still a nice beach, but it is just run horribly. Avoid at all costs.
Stayed 3 nights in Dec 2025

10/10 Excellent

Artem

Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences ever. Great service, food was amazing. Thank you
Stayed 9 nights in Dec 2025

10/10 Excellent

Eugeniu

Stayed 10 nights in Dec 2025

10/10 Excellent

Belen Marc, Manotick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another Great stay at the Barcelo Maya Riviera! Thank you once again Lorena Rios for taking care of us! Muy apreciado.
Stayed 10 nights in Dec 2025

8/10 Good

Jolanta

Stayed 7 nights in Dec 2025

10/10 Excellent

Sasan, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could be more cleaner, there were times we asked to replace sheets or glasses which were not replaced by housekeeping staff. Other than these small things it was a an excellent choice and we will come back
Stayed 6 nights in Dec 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time at the resort and love it! 4 excellent restaurants, infinity pool , clean rooms. Will go back again!
Stayed 9 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 7 nights in Dec 2025

6/10 Okay

Nadia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room condition, needs wall repair & exhaust fan. Better entertainment & presentation of good stage & lightings. Better customer service. Need better high end alcohol. Room preparation for special occasions needs to be addressed.
Stayed 7 nights in Dec 2025

8/10 Good

Dragan, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at the Riviera are excellent and, in our opinion, a step above those at the Palace. We stayed in an ocean-view room that was absolutely stunning—modern, spacious, and offered a spectacular view. The quality of food and drinks was also impressive. We were very pleased with the culinary standards throughout our stay; the flavors were consistently great and the drink service was high-quality. Despite the beautiful room, we found the service level at the Riviera to be lacking compared to our previous stays at the Barcelo Maya Palace. We actually preferred the service at the Palace so much that we went there for breakfast almost every day, as the staff there felt much more attentive. Our biggest issue was the lack of communication during the booking and check-in process: • Reservations: No explanation was provided on how to book restaurants. If we hadn't been past guests of the Palace who already knew the system, we would have had a very difficult time getting dinner reservations. • Amenities: There were no instructions regarding spa access or how to apply the discounts offered in our booking.
Stayed 7 nights in Dec 2025

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort and the others around it.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jordann Isiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Dec 2025

8/10 Good

Anand

Travelled with family
Liked: Property conditions & facilities
Amazing location and facilities. Directly on a beach. Mostly for the "youger couple" crowd.
Stayed 5 nights in Dec 2025

10/10 Excellent

NANA ARTSVIK RAFAELOVNA

Liked: Cleanliness, staff & service, property conditions & facilities
YES
Stayed 5 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 9 nights in Oct 2025

8/10 Good

Jonathan, Gresham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good front desk staff need to improve on customer service
Stayed 11 nights in Nov 2025

10/10 Excellent

Desiree

Stayed 1 night in Dec 2025

6/10 Okay

Sherif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and bars are amazing. Food needs a lot of work.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaime Adolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2025

10/10 Excellent

Bobby

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was amazing! Food was great, definitely recommend it for anyone. Beach was one of the bests beaches I’ve ever been on, plenty of seats in the shade
Beach
Breakfast view
Pool view
Stayed 4 nights in Nov 2025

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness
Mucho ruido, música en el cuarto hasta las 10.30 pm, sin opciones buenas para comer, la comida en general de mala calidad.
Stayed 1 night in Nov 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
My stay was great. I love everything about it
Stayed 6 nights in Nov 2025

6/10 Okay

Sasha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
I stayed at this hotel earlier this month due to the reviews and it was underwhelming compared to what the reviews say. Beautiful property, the grounds is beautiful, but it wasn’t the cleanest in the halls walking to the hotel rooms especially compared to other places I’ve stayed while visiting Mexico. Lobby furniture smells. Watched trash and dishes sit in the same spot outside of room doors for 2 days before it was cleaned up. It definitely needs updating. There was construction going on in front of the hotel. We had to be moved from one room to another due to cleanliness issues, the tables and counters still had dirt and smudges from the previous guest. The TV was in Spanish for our entire stay, and there was no way to change it. The buffet closed at 6 p.m. on Saturday and Sunday. Had to make reservations for other restaurants. The pool was probably the best part of this hotel, but the pools close at 8. The drinks were watered down. No room service. The food choices weren’t that great. The beach seemed man made and very hard. The workers spoke minimal English, which wasn’t a problem because I used a translator, but they didn’t seem very approachable or friendly. The hotel had buses to take you to other Barcelo properties nearby and the mall, or you could walk. The arcade was okay, and I enjoyed the escape room. Make sure to bring cash, every ATM was out of order, and I wanted to tip. Overall, I feel like this hotel gave the bare minimum. I would not stay here again.
View from balcony.
Stayed 4 nights in Nov 2025

6/10 Okay

LISA

Travelled with partner
Liked: Cleanliness, amenities
We have stayed here may years in the past and it seems the Riviera is starting to go down in quality a little. The jets in the hot tub didn't work, we didn't try to use it until a couple days before we left, so no big deal, but still was annoying. We tried to get reservations at the French restaurant at the Palace and we were told that they did have any reservations during our stay, we stayed 5 nights, conveniently the next reservation they had was the day after we were leaving. The exact same thing happened to us last year when trying to book a reservation there. There were no washcloths in the room when we checked in, so I asked a housekeeper I just happened to see if I could get some for the room. The room and the building were both showing signs of wear. We paid for an oceanfront room and I know that doesn't guarantee a view but was still a little disappointed when we ended up on the second floor which basically gave us a view of the back of the pool buildings. The food selection and quality is still excellent. The pools are clean and the grounds are kept up very well. The beds and pillows are comfortable. The staff is very nice. So overall not a bad stay, just that we have had so many better ones in the past.
Stayed 5 nights in Nov 2025