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Barceló Maya Tropical - All Inclusive

4.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Barceló Maya Tropical - All Inclusive

Water park
Exterior
Property amenity
Free buffet breakfast
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is NZ$1,167
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪9 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Cenote Azul
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Down duvet
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(187 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Day bed
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Barceló Maya Tropical - All Inclusive. Within just a 10-minute stroll, you'll find Xpu-ha Beach and Ecopark Kantun Chi. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages, aromatherapy and hydrotherapy along with access to the sauna. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available for free. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Xpu-Ha property, you'll be 0.8 km (0.5 mi) from Cenote Cristalino and 2.9 km (1.8 mi) from Puerto Aventuras Marina.

What's nearby

  • Cenote Cristalino - 9 min walk - 0.8 km
  • Ecopark Kantun Chi - 10 min walk - 0.8 km
  • Cenote Azul - 16 min walk - 1.4 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.9 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬12 min walk
  • ‪Strikers Sports Bar - ‬7 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Capri - ‬1 min walk

About this property

Barceló Maya Tropical - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 10000 square feet (929 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

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Barceló Maya Colonial - All Inclusive
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  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$1,167
includes taxes & fees
22 Dec - 23 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Tropical - All Inclusive?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Tropical - All Inclusive on 22 Dec 2025 start from NZ$1,162.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Tropical - All Inclusive?

Yep, Barceló Maya Tropical - All Inclusive has a free self car park.

Are there any beaches close to Barceló Maya Tropical - All Inclusive?

Yep, Barceló Maya Tropical - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Barceló Maya Tropical - All Inclusive?

Yep, there is an onsite spa at Barceló Maya Tropical - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Barceló Maya Tropical - All Inclusive have a pool?

Yep, and guests love it! Barceló Maya Tropical - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Barceló Maya Tropical - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Barceló Maya Tropical - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Barceló Maya Tropical - All Inclusive.

Is Barceló Maya Tropical - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Barceló Maya Tropical - All Inclusive is a hit with families.

Does Barceló Maya Tropical - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer at Barceló Maya Tropical - All Inclusive.

Is there a free airport shuttle available at Barceló Maya Tropical - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Tropical - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Tropical - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Tropical - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Avril

Stayed 7 nights in Aug 2025

10/10 Excellent

John Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fancy and clean
Stayed 7 nights in Aug 2025

10/10 Excellent

Amanda Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is very nice, huge area with big pools, very nice kids water park, my kids had a lot of fun there. Very nice and clean hotel, not only hotel the whole territory was always clean. The only thing I didn’t like is a food, the hotel should have more food available for smaller kids, more steamed vegetables, some soft meat for kids, mashed potatoes. But in general our vacation was very good, we enjoyed out stay there,
Stayed 7 nights in Sep 2025

10/10 Excellent

Marina

Stayed 5 nights in Aug 2025

10/10 Excellent

María Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Natural around the Jungle and the cenotes near by to swim in nature
Beach from BARCELO
Cenote CHIKIN HA
Entrance at Barcelo
Road to hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Bogdana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm pools
Stayed 9 nights in Aug 2025

10/10 Excellent

Marleen Lucille

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family’s third visit to this property. A good area for snorkeling on premises and multiple cenotes across the road. Very family friendly and an excellent choice if you’re on a budget
Stayed 5 nights in Aug 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall experience was good, Facilities were clean and the room was good except that the A/C was not working good. The staff was unprofessional and always waiting for tips and if you don’t give tips they will take forever to prepare your order. The housekeeping forgot to clean the room one day. The bell person was very rude. Food was perfect and the steak house was the best.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ruslan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 9 nights in Aug 2025

10/10 Excellent

Louis Amerigo

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay. A few times the bartender
Stayed 7 nights in Aug 2025

6/10 Okay

Roy

Travelled with family
Liked: Cleanliness
Everything was fine. The rooms were clean, and the pool was very nice. I was there for six days and was only allowed to go to two restaurants, which made no sense to me. I had to eat at the buffet, and that's where it annoyed me. The food at the buffet was horrible. Breakfast, lunch, and dinner were gross. I couldn't even eat the food. When I asked where I could eat since the buffet was so bad, they said the snack bar had food, and it did: apples, pears, and bananas. Oh yeah, also popcorn. This is the first time i went to an all-inclusive resort and lost weight
Stayed 5 nights in Aug 2025

8/10 Good

Renelle

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Kenny Josue Igarza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Incredible hospitality and amenities.
Stayed 8 nights in Aug 2025

4/10 Poor

Denise Lucille

Travelled with group
Disliked: Staff & service
Service was terrible. The staff are very rude. We have been to this resort several time however this was our last. We will be going someplace else next time.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shamica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was very nice. I just wish they would have told us about the shuttle bus at check in. I went with my 68 year old mother with bad knees it was a lot of walking for her.
Stayed 4 nights in Aug 2025

2/10 Terrible

Yasbels, miami

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was terrible
Stayed 5 nights in Jul 2025

8/10 Good

Estelle Andrea Goncalves

Liked: Cleanliness, staff & service, property conditions & facilities
Huge place, the amenities and food were great! Service is a little slow, be it for room cleaning, response, checkin… but would stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan Agustin

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 4 nights in Aug 2025

10/10 Excellent

jeaus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay, friendly staff super safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Agiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place. Had a good time.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alma

Every thing
Stayed 7 nights in Aug 2025

4/10 Poor

Heenatigala

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bads and overall atmosphere.
Stayed 6 nights in Aug 2025

10/10 Excellent

laila

Travelled with family
Liked: Amenities
good
Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025