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Barceló Maya Tropical - All Inclusive

4.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Barceló Maya Tropical - All Inclusive

Relax by the large central pool surrounded by palm trees and sun loungers, with stunning ocean views.
Relax in a spacious room with a dining area, seating area, and balcony overlooking palm trees.
Stunning staircase leads to a spacious seating area with comfortable chairs and tables.
Relax by the pool surrounded by lush palm trees and enjoy the ocean views.
Relax in this spacious room with a large bed, flat-screen TV, and balcony overlooking palm trees.

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
The current price is NZ$382
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪10 min walk‬
  • Puerto Aventuras Golf Club
    ‪3 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room

Superior Room

Superior Room

7.8 out of 10
Good
(172 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Day bed
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium Level)

8.2 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Day bed
Ceiling fan
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

A luxury stay in Xpu-Ha awaits you at Barceló Maya Tropical - All Inclusive. Within just a 10-minute stroll, you'll find Xpu-ha Beach and Ecopark Kantun Chi. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages, aromatherapy and hydrotherapy along with access to the sauna. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available for free. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Xpu-Ha property, you'll be 0.8 km (0.5 mi) from Cenote Cristalino and 2.9 km (1.8 mi) from Puerto Aventuras Marina.

What's nearby

  • Cenote Cristalino - 9 min walk - 0.8 km
  • Ecopark Kantun Chi - 10 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.9 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬9 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 10000 square feet (929 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Relax by the central pool or unwind on the beach, surrounded by palm trees and sun loungers.

Barceló Maya Colonial - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,007 reviews
The price is NZ$382
includes taxes & fees
1 Sept - 2 Sept
Barceló Maya Colonial - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.71 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Tropical - All Inclusive?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Tropical - All Inclusive on 1 Sept 2025 start from NZ$377.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Tropical - All Inclusive?

Yep, Barceló Maya Tropical - All Inclusive has a free self car park.

Are there any beaches close to Barceló Maya Tropical - All Inclusive?

Yep, Barceló Maya Tropical - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Barceló Maya Tropical - All Inclusive?

Yep, there is an onsite spa at Barceló Maya Tropical - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Barceló Maya Tropical - All Inclusive have a pool?

Yep, and guests love it! Barceló Maya Tropical - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Barceló Maya Tropical - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Barceló Maya Tropical - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Barceló Maya Tropical - All Inclusive.

Is Barceló Maya Tropical - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Barceló Maya Tropical - All Inclusive is a hit with families.

Does Barceló Maya Tropical - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer at Barceló Maya Tropical - All Inclusive.

Is there a free airport shuttle available at Barceló Maya Tropical - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Tropical - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Tropical - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Tropical - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1006 reviews
Rating 8 - Good. 237 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Andreea

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Dinning was disappointing when it comes to getting a reservation. We tried 6 days in advance and almost nothing available. Very strict rules, we were a big family and they denied adding 1 chair to the table so didn’t have to separate the kids. Even after we spoke with the manager no solution was found. Dress code was reinforced only to certain guests. We saw men’s waking in shorts. Beach was beautiful but so many rocks you will need water shoes. Housekeeping very good!! Buffet offered many options for everyone.
Stayed 6 nights in Apr 2025

8/10 Good

Anand Oliver Das

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very friendly and clean, and staff were almost always courteous and polite. Some of the administration was a bit curt, but may have been an off day. Food was always served in a clean and appetizing manner. Specialty restaurants seemed a bit rushed at times. I was there about 12 years ago, and the resort may have lost a bit of its small resort hospitality, because it has now grown massively. Only real complaint was the battle of the beach chairs----but that's another story.
Stayed 7 nights in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Jacqueline

Stayed 7 nights in Feb 2025

4/10 Poor

Amada

Stayed 4 nights in Apr 2025

10/10 Excellent

Shashidharreddy, woodbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just dont ever use expedia. I didnt even have a trasnfer to or from the resort.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mykola

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Very nice resort
Stayed 6 nights in Apr 2025

10/10 Excellent

jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, really great fur any age kids. The food was not the best, restaurants were better but hard to get a reservation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Andrii

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Mar 2025

10/10 Excellent

Jenyfeer

Liked: Cleanliness
Stayed 3 nights in Mar 2025

4/10 Poor

Paloma

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Rooms really far from the beach and pools , really really far ! The food is almost everyday the same , no flavor , just fast food , the shows just fine , they give their best but you can tell in their faces that they don’t want to be there , they have dolphins on very little pools , one die because jumped and hit in the floor . Just don’t go here , este of time and money
Stayed 5 nights in Mar 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Stephanie, Calgary

Stayed 7 nights in Mar 2025

10/10 Excellent

Ruben R Ruelas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was I believe our 5th time visiting this resort and they go above and beyond
Stayed 4 nights in Mar 2025

8/10 Good

Shivshanker, Leander

Liked: Cleanliness, amenities, property conditions & facilities
Massive resort. Some wait staff were great while others were mediocre. Minimal vegetarian and gluten free options. Would not go back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Stayed 7 nights in Mar 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
I have stayed at this resort four times and have brought new customers each time. Our reservation was for the Tropical and they placed us in Colonial. The front desk clerk asked for all the emails to prove I have been there that many times. If I had brought my computer, I could have showed them. I could show dated pictures but that wasn't sufficient. For the first time, we couldn't get into Kyoto, with our friends traveling to Riviera Maya, for the first time ever. We stayed 7 nights and checked each day to see if we could get in but no luck. I think the check in staff could have been more accommodating or comped us with an upgrade for the number of times I have been here in 10 years. I was disappointed for the first time in all my visits. I will see if I return or find another resort in the Riviera Maya. On a positive note, Jose, at the Tropical swim up bar, was once again very kind. The resort maintenance was great as well as all the grounds keepers. They do a phenomenal job keeping the grounds groomed and clean. The rooms are very out of date and need some major renovations.
Stayed 7 nights in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the variety of activities for the kids. I did not like that I booked the Tropical and was put in the Caribe. I booked the Tropical because we stayed at the Caribe last time and I wanted something different. I may be wrong but I believe we were only allowed the al a carte restaurants at the Caribe. I would have like to have tried some of the others at the Colonial or Tropical. However, my number one complaint about the resort is how late the shows are. There are two theaters and it would have been nice if at least one of them the show started at 8pm or even 8:30. We could barely stay awake long enough to enjoy the shows.
Stayed 7 nights in Mar 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this resort.Great for families
Stayed 8 nights in Feb 2025

4/10 Poor

Kurt, Clinton Township

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was outdated. Way over priced…wouldn’t go back
Stayed 7 nights in Feb 2025