8/10 Good
Kia
Travelled with partner
29 Sept 2025
Me and my fiancè stayed here for three nights as a privileged member and I did not feel I was explained the privileged amenities such as the BLoved Lounge the exclusive side on the beach nothing and we arrived at 3PM which is check in time. This resort caters more towards the European guests who are white in color. The guests for the most part were very rude if you were not white as well as the staff is quite standoff ish to people of different races and ethnicities.
The staff at the resort leaves at 11PM so it is not 24 hour room service which is fine but if you need new towels or wash clothes you have to wait until 9am the next day. That was one thing i did not really like.
The entertainment to me could have been way better.
The restaurants were okay the steakhouse was pretty good and the Rauxa was nice however again only caters to the European and lighter skin people.
The Italian restaurant was the only staff that made us feel equal and actually catered to us and was so nice and sweet and attentive.
The swim up bar staff amazing and inclusive they leave at 8 but the pool is open all night which is something i did not know and had to find out.
The property itself is gorgeous and our room the privileged deluxe suite was very clean and updated and nice.
All in all just be mindful if you are a person of color that this resorts is predominately people of european and white descent and they are not afraid to show it. Make the best out of it.
Kia
Stayed 3 nights in Sep 2025




























