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Alpen Resort - Spa & Dining

Property class: 4

Photo gallery for Alpen Resort - Spa & Dining

An indoor swimming pool with clear water, a modern design with geometric wall patterns, and a view of the outside through large windows.
A restaurant with wooden beams, tables set for dining, and large windows.
A cozy lounge area with a wood-burning stove, comfortable seating, and a stone wall.
A couple standing on a balcony overlooking a snowy mountain village with chalet-style buildings.
A rustic interior with exposed wooden beams, a reception desk, stone flooring, and large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$507
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Place, Zermatt–Sunnegga Funicular Gondola
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Panoramic Twin Room, Mountain View, Mountainside

A modern hotel room with a wooden headboard bed, a blue sofa, a wooden coffee table with fruit, and a view of the mountains through the window.

Panoramic Twin Room, Mountain View, Mountainside

9.4 out of 10
Exceptional
(15 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Garden View

A hotel room with a bed, a blue armchair, a small round table with a vase of flowers, and a wooden wardrobe.

Single Room, 1 Single Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, 1 Bedroom, Garden View

A modern hotel room with a bed, a desk, and a kitchenette.

Twin Room, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom

A modern hotel room with a bed, a blue sofa, a wooden coffee table, and a desk with a lamp.

Family Room, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 Single Beds

View all photos for Panoramic Quadruple Room, Mountain View

A modern interior with a sofa, a bed, a wooden staircase, and a painting on the wall.

Panoramic Quadruple Room, Mountain View

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds

View all photos for Family Suite, 2 Bedrooms, Garden View

A teal sofa with patterned cushions, a wooden coffee table with a floral arrangement, and a large framed picture of a landscape with a bridge.

Family Suite, 2 Bedrooms, Garden View

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

About the area

Zermatt

A family-friendly stay in Zermatt awaits you at Alpen Resort - Spa & Dining. Within steps you'll find Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Restaurant Matterhorn, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, outdoor tennis court, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning free buffet breakfast is offered between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular Gondola - 6 min walk - 0.6 km
  • Matterhorn Museum - 10 min walk - 0.8 km
  • Zermatt - Furi Ski Lift - 19 min walk - 1.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Manud - ‬8 min walk
  • ‪Snowboat - ‬8 min walk

About this property

Alpen Resort - Spa & Dining

Alpen Resort - Spa & Dining offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Alpen Resort - Spa & Dining.

This 4-star Zermatt hotel is smoke free.

  • 26 guestrooms or units
  • 3 buildings
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alpen Resort - Spa & Dining offers 26 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

A wooden deck with a view of a mountain town, including houses and a mountain peak.
Hotel Jägerhof
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,001 reviews
The price is NZ$385
includes taxes & fees
5 Nov - 6 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 2 2026 to November 6 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Alpen Resort - Spa & Dining?

Alpen Resort - Spa & Dining offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpen Resort - Spa & Dining?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Alpen Resort - Spa & Dining on 2 Nov 2026 start from NZ$507, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alpen Resort - Spa & Dining?

Yep, there is an onsite spa at Alpen Resort - Spa & Dining. You'll enjoy services like massages. The Spa/Beauty services will be unavailable from November 2 2026 to November 6 2026 (dates subject to change).

Does Alpen Resort - Spa & Dining have a pool?

Alpen Resort - Spa & Dining has an indoor pool and a kids' pool. The swimming pool will be unavailable from November 2 2026 to November 6 2026 (dates subject to change).

What makes Alpen Resort - Spa & Dining a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Alpen Resort - Spa & Dining.

Is Alpen Resort - Spa & Dining family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Alpen Resort - Spa & Dining is a hit with families.

Does Alpen Resort - Spa & Dining serve breakfast?

Yeah, free buffet breakfast is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Alpen Resort - Spa & Dining?

No, Alpen Resort - Spa & Dining does not offer an airport shuttle service.

Is there a bar or restaurant at Alpen Resort - Spa & Dining?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alpen Resort - Spa & Dining?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Alpen Resort - Spa & Dining?

Dogs are welcome at Alpen Resort - Spa & Dining, with food and water bowls on offer.

Alpen Resort - Spa & Dining Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 446 out of 587 reviews
Rating 8 - Good. 101 out of 587 reviews
Rating 6 - Okay. 22 out of 587 reviews
Rating 4 - Poor. 10 out of 587 reviews
Rating 2 - Terrible. 8 out of 587 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, pool was nice and staff are very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities were absolutely beautiful as were the grounds of the property! We loved it!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mountain view , room was very warm and inviting, staff was very welcoming and accommodating, highly recommend staying there.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, Suite & Spa was very nice,
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was good, the front desk staff were good. However the servers/food staff were somewhat rude.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and neat, convenient
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! This was the absolute highlight of our three-week European family vacation. Stunning rooms, breathtaking views, and top-tier hospitality—we can't recommend it enough.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the restaurant on site was handy for a nearby dinner. The included breakfast was amazing! And the spa had some great features and was spacious and comfortable. Highly recommend Alpen Resort!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice, legitimate four star, really cool authentic Zermatt theme. Definitely worth the money., We would definitely stay there again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great European breakfasts. Good location. But as it was in a heatwave we had the family room and the loft area for 2 more guests was extremely hot
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and mountain views
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, staff and building. Great value - would stay here again for sure!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern lodge feel and the staff were so kind and helpful. The PeakFine restaurant was simply delicious and the staff were so attentive. We had the panoramic family room with an amazing view of the Matterhorn! This was the highlight of our trip to Switzerland. I definitely highly recommend this hotel and would come back in the future.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly and helpful staff and LOVED the indoor pool, hot tub and other amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was amazing in the Mountain View was ridiculously awesome
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Bcz of the lower temp, they don’t have air conditioning but they provided us with fans. Even if we were early, we got our room ready in 10 to 15 mins, staff were very polite and helpful. Food was great. We enjoyed our stay and will recommend to family and friends.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great location, staff fabulous, panoramic room was perfect, spa is awesome
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice mountain view. Received an upgrade for one of the rooms..which was a nice surprise.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Great spa area. Breakfast could be improved.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Really enjoyed our time there.
Stayed 2 nights in Mar 2025