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Hotel Alphubel Zermatt

2.0 star property
Mountain hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Alphubel Zermatt

Exterior
Free daily buffet breakfast
Lobby sitting area
Deluxe Double Room, Balcony | Balcony view
Deluxe Double Room, Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is NZ$487
includes taxes & fees
25 Feb - 26 Feb

Explore the area

View map
Brantschenhaus 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
Minibar
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony or patio
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
Minibar
Cable channels
  • Mountain view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
Minibar
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
Minibar
Cable channels
  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Zermatt

Hotel Alphubel Zermatt puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Additionally, you'll find ski storage, a garden and luggage storage. Each morning free breakfast is served. .In the area of this Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Alphubel Zermatt

Mountain hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Alphubel Zermatt.

This Zermatt hotel is smoke free.

  • 29 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Alphubel Zermatt offers 29 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hotel Alpina
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 484 reviews
The price is NZ$617
includes taxes & fees
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Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Alphubel Zermatt?

Hotel Alphubel Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alphubel Zermatt?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Alphubel Zermatt on 25 Feb 2026 start from NZ$469.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alphubel Zermatt serve breakfast?

Yep, travelers give a thumbs up to the free buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Alphubel Zermatt?

No, Hotel Alphubel Zermatt does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alphubel Zermatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 608 reviews
Rating 8 - Good. 253 out of 608 reviews
Rating 6 - Okay. 63 out of 608 reviews
Rating 4 - Poor. 13 out of 608 reviews
Rating 2 - Terrible. 6 out of 608 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Alex

Stayed 2 nights in Oct 2025

4/10 Poor

Denise

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was very simple and without any charm. The carpet was very dirty. Breakfast was good.
Stayed 2 nights in Oct 2025

6/10 Okay

Ajay

Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 1 night in Sep 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only five minutes walk from the train station. There are some staircases before the entrance of the hotel, the receptionist lady helped me with my luggage. Overall it is good.
Stayed 2 nights in Sep 2025

8/10 Good

Herbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean place. Friendly staff. Standard European breakfast. Rooms are in good shape but the beds are getting worn out and could use replacement.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the breakfast. Good location and the Swiss Chalet across the street is a fine choice for dinner. The room had antique charm.
Stayed 2 nights in Sep 2025

4/10 Poor

joni, St George

Travelled with family
This area was hard to find and asked us to leave our bags unattended and go to another location to check in. The room was dated but clean.
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

One night stay

Room was very small and outdated but clean and sufficient for our one night stay. Would not want to spend several days here.
Stayed 1 night in Sep 2025

8/10 Good

Coty

Travelled with family
Liked: Cleanliness
Good location nearby train station, At the quiet inter road. The hotel should be update, the room is large with the balcony.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let any bad reviews discourage you from booking this hotel. Check in experience is in another hotel ONLY 50 steps away. Although furniture is way outdated and carpeted, everything was super clean. Room was super spacious and our room had a private balcony approximately 100 square feet. Train station is a 5 minute walk. Dining and shops all walkable.
Stayed 2 nights in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel. Excellent reception staff.

Nice little hotel close to it all. Excellent reception staff at the check in hotel (Simi). I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Amor

Stayed 2 nights in Sep 2025

10/10 Excellent

Duran

Stayed 2 nights in Aug 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 30 seconds off the main shopping strip but yet very quiet. Everything you need in this hotel. Even includes a bottle opener. Very comfortable, espresso machine in the morning with breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, property conditions & facilities
Been many times before
Stayed 14 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with only a short walk from the train station. Furniture and decor is very retro 70s but it was in working order and clean. Check in was via the hotel a bit further down but wasn't an issue and was a smooth process with friendly staff. Breakfast was delicious and had a great variety on offer. Would stay here again and recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities
We were there during hot weather. I should have checked more closely to the amenities. No a/c or fan in the room. Convenient location, shower was a little tricky for older adults or children. Super clean room with comfy beds. Service seemed odd since we had to check in at another hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Margrith

Travelled with family
Liked: Amenities
It was clean, convenient, close to the train station and very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Junjie, STURBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Manish, Missouri City

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little dated, but nice and had a great view of the mountains. Continental breakfast was good with a lot of choices.
Stayed 6 nights in May 2025

10/10 Excellent

Carl

Easy check-in. Nice location.
Stayed 1 night in May 2025

6/10 Okay

Sohrab

Stayed 1 night in May 2025