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Hotel Daniela

4.0 star property

Photo gallery for Hotel Daniela

Sauna, hot tub, steam room, hot stone massages, Thai massages
Fireplace
Reception
A cozy, well-lit room with large windows, a wooden ceiling, and a variety of seating options including sofas and a bench.
Sauna, hot tub, steam room, hot stone massages, Thai massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi - Riffelberg
    ‪2 min walk‬

Room options

View all photos for Cosy Room

Free toiletries, hair dryer, towels, soap

Cosy Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Swiss Style Double Room

Swiss Style Double Room

Swiss Style Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Alpine Roof Suite

Alpine Roof Suite | Living room

Alpine Roof Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Swiss Style Double Room Plus

Swiss Style Double Room Plus | Bathroom

Swiss Style Double Room Plus

10.0 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room, Ground Floor

Free toiletries, hair dryer, towels, soap

Basic Room, Ground Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Zermatt

At Hotel Daniela you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include free buffet breakfast, a full-service spa and Access to hot tub. .A pampering day can include hot stone massages and Thai massages along with access to the sauna and hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and ski storage. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free train pick-up service. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Elsie Bar - ‬5 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Hotel Daniela

Hotel Daniela offers its guests a full-service spa, a hot tub, and a sauna. WiFi is free in public spaces. Free breakfast is served daily. A terrace, multilingual staff, and gift shops/newsstands are also featured at Hotel Daniela.

This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
Hotel Daniela offers 23 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
4.9 out of 5, Exceptional, 237 reviews
The price is NZ$601
includes taxes & fees
19 July - 20 July
Alpenlodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Sauna
  • Ski storage
  • Steam room

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Treatment room

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, sofa beds and high chair
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, sofa beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Daniela?

Hotel Daniela offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Daniela?

Yep, there is an onsite spa at Hotel Daniela. It has a hot tub, a steam room and a sauna. You'll enjoy services like Thai massages.

Does Hotel Daniela serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Daniela?

No, Hotel Daniela does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Daniela?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Daniela?

Dogs are welcome at Hotel Daniela, with food and water bowls on offer.

Hotel Daniela Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 372 out of 482 reviews
Rating 8 - Good. 93 out of 482 reviews
Rating 6 - Okay. 12 out of 482 reviews
Rating 4 - Poor. 1 out of 482 reviews
Rating 2 - Terrible. 4 out of 482 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cutest hotel, exceptional breakfast, spa/sauna was an added plus!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

AMY

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and lovely room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Amazing breakfast, loverly room and facilities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful property and staff!!! Cute little place with great amenities and super comfy bed. Snacks included helps a ton as well with how pricey Switzerland can be.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
beautiful hotel great friendly helpful staff wonderful sweet and great breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Loralie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint place to stay with some unique amenities.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff and in a good location.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Truly a beautifully appointed hotel with a wonderful spa and incredible attentive staff. If I am fortunate to return to this charming town I will be staying at Hotel Daniela. Special thank you to Sister Rebecca who went out of her way to make our visit extra special.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Krithik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful place to stay with incredible amenities and even kinder staff!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at Hotel Daniella. Close to everythinh in Zermatt and excellent service from the front desk.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maureen

The location and the breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Manikkavelan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity, Breakfast, Spa are good!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and many small thought out details throughout the whole property. Spa was phenomenal as well.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, delicious breakfast, spa was amazing. 10/10 would recommend
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most charming hotel I have ever stayed in! Breathtaking area.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I simply think that, if you are looking for a place to stay in Zermatt, stop searching, you have found the place. Great hotel, great staff. Has to be one of the best in Zermatt, period!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
We were exceptionally happy with our stay at Hotel Daniela. The room was a clean and comfortable blend of new renovation/modern amenities and Swiss charm. The spa was beautiful and well-appointed. Phenomenal breakfast with friendly servers. Great location that is a short walk to the city center and train station (though transit is provided by the hotel). Overall it was a great stay and we would stay here again on our next trip to Zermatt.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and cosy

A great hotel, great breakfast, great staff, I will definitely come back
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

They weren’t busy they upgraded our room which was really nice. Tile floor in the bathroom was heated. Breakfast was amazing. Beautiful hotel.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Shishir

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely little hotel with breakfast included and high quality materials used so as a couple we were very happy with their staff and offering
Stayed 2 nights in May 2023
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
the whole electronic check in is a pain.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! The room was incredible. The sauna and spa was luxurious. We stayed there for our anniversary and they had a special surprise for us. The staff was so friendly and helpful. Breakfast was amazing. Truly a five-star experience. Will stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff fantastic
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent in every way. The amenities were first class. Nothing was left to chance. Staff friendly and helpful. Wonderful breakfast. Comfortable rooms.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week! Staff very helpful, very much clean, wonderful breakfast and a delicious SPA.
Stayed 5 nights in Jan 2024