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Schweizerhof Zermatt

Property class: 4.5

Photo gallery for Schweizerhof Zermatt

An outdoor seating area with wooden furniture and umbrellas, surrounded by a building with multiple balconies and a mountainous backdrop.
A swimming pool area with lounge chairs and a person walking.
A cozy, well-lit lounge area with leather sofas, a central table, and multiple lamps.
A wooden interior with a fireplace, bookshelves, and a dining area.
A stone fireplace with a wooden mantel, surrounded by bookshelves filled with books and decorative items.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$1,270
includes taxes & fees
11 Dec - 12 Dec

Explore the area

View map
Bahnhofstrasse 5, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Design Double Room

A modern bedroom with a tufted headboard, a large bed with white linens, a wooden bench, a desk, and a bookshelf.

Design Double Room

10.0 out of 10
Exceptional
(27 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Cozy Room

A hotel room with a bed, a bedside table, a mirror, a TV, and a view of the outside balcony.

Cozy Room

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a table with a book and a glass of wine.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Single Beds and 1 Queen Sofa Bed

View all photos for Family Suite

A modern hotel room with a large bed, a sofa, a dining table, and a TV.

Family Suite

  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Attic Suite

A modern living room with a wooden coffee table, two white armchairs, a beige sofa, a green wood-burning stove, and a kitchen area with cabinets and a refrigerator.

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

A modern bedroom with a tufted headboard, a large bed with white linens, a wooden bench, a desk, and a bookshelf.

Design Double Room, Partial Matterhorn View

9.8 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Matterhorn view

A hotel room with a bed, a desk, a chair, and a table with a book and a glass of wine.

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Zermatt

A luxury stay in the heart of Zermatt awaits you at Schweizerhof Zermatt. Within steps you'll find Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages and body treatments along with aromatherapy and reflexology. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this 4.5-property class Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Tour Monte Rosa - 2 min walk - 0.2 km
  • Sunnegga Ski Resort - 3 min walk - 0.3 km
  • Matterhorn Museum - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 78 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Schweizerhof Zermatt

Schweizerhof Zermatt offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Schweizerhof Zermatt.

Smoking is allowed in designated areas at this 4.5-star Zermatt hotel.

  • 95 guestrooms or units
  • 5 levels
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Schweizerhof Zermatt offers 95 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Pool
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  • Breakfast included
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4.9 out of 5, Exceptional, 552 reviews
The price is NZ$857
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (79 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 11 December:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Schweizerhof Zermatt?

Schweizerhof Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Schweizerhof Zermatt?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Schweizerhof Zermatt on 11 Dec 2026 start from NZ$1,270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Schweizerhof Zermatt?

Yep, there is an onsite spa at Schweizerhof Zermatt. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body treatments and sports massages.

Does Schweizerhof Zermatt have a pool?

Schweizerhof Zermatt has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Schweizerhof Zermatt a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Schweizerhof Zermatt.

Does Schweizerhof Zermatt serve breakfast?

You bet, complimentary buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Schweizerhof Zermatt?

No, Schweizerhof Zermatt does not offer an airport shuttle service.

Is there a bar or restaurant at Schweizerhof Zermatt?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from November 1 until December 11.

What time are check-in & check-out at Schweizerhof Zermatt?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Schweizerhof Zermatt?

Dogs are welcome at Schweizerhof Zermatt, with food and water bowls on offer.

Schweizerhof Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 311 reviews
Rating 8 - Good. 48 out of 311 reviews
Rating 6 - Okay. 7 out of 311 reviews
Rating 4 - Poor. 5 out of 311 reviews
Rating 2 - Terrible. 0 out of 311 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, room and location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, extremely nice staff, an impressive bar. Would stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very central location, super close to the train station. Enjoyed the breakfast as well. Overall great hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Super convenient location 2 minutes from the train station and close to restaurants and shops. Would definitely stay again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , rooms were absolutely cleaned and Breakfast was amazing .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean rooms, delicious breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent location, comfortable bed, excellent room service with water and snacks
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious, the staff were attentive and caring, overall it was very good, and the bed was comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent three nights at this hotel in Zermatt. Very nice hotel, close to train station, bus stop, and shopping. Breakfast was very good, and the hotel was very lovely. Would definitely stay again here.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Great location for sure. Staff were very helpful. I highly recommend this property
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing staff, and delicious breakfast.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, very cozy. I would stay here again. Great location next to the train station. Perhaps a small complaint is that the lobby can get really busy with guests and people coming to eat at the really good restaurant as the reception is literally next to the hostess for the restaurant so it can feel cramped at times.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who helped you find good restaurants nearby. Just 2 min walk from the station. Really family friendly. Spacious and clean rooms with nice bathroom. Beautiful view of the mountains and an amazing breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location and food!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was insanely clean and organized, the staff was exceptional!!! We stayed 2 nights and the morning breakfast was fabulous. I would highly recommend the hotel bar for a nightcap. The work out room and pool was a bonus! Private balcony topped off the stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms with nice amenities, nice decor, good dining options, friendly and helpful staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Japan, our waiter especially. Engaging and knowledgeable and a joy to talk to.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
attentive staff, well situated close to the train station, decent gym, excellent breakfast, single room is cozy and super functional with tons of storage for all your kit.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This venue is simply a must stay when in Zermatt.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved EVERYTHING about this property, our room and Zoe at the front desk who was very warm and helpful. Would stay here again!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Clean room, comfortable bed and pillows. Friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again.
Stayed 2 nights in Jul 2025