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"We found the staff to be quite rude and unwilling to answer many of our questions. Basic customer service was really lacking. The room Iredell was ver ... " More

By a verified traveller on Wed 20 Nov 2019

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Hotel Description

At Bastion Hotel Amsterdam Airport, you'll be 17.1 km (10.6 mi) from Vondelpark and 17.9 km (11.2 mi) from Van Gogh Museum. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

You can enjoy LCD TVs with cable channels, and all 185 rooms feature free WiFi, espresso makers, and free bottled water. Refrigerators, safes, and hair dryers are also available.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of a free airport shuttle.

Within a 15-minute drive of this 4-star Hoofddorp hotel, attractions include World Trade Center and Museum Square.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$86* Per night/room 24 Jan. - 25 Jan.

Bastion Hotel Amsterdam Airport ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Bastion Hotel Amsterdam Airport

Everyone (1) Couples (1)
1 out of 5
My booking was cancelled because of Covid and they would not provide a refund. Their customer service is terrible and in my opinion they took the money and that was all they are worried about

Posted by , from South Australia on 8 Oct. 2020

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4 out of 5
We found the staff to be quite rude and unwilling to answer many of our questions. Basic customer service was really lacking. The room Iredell was very comfortable and clean, but wouldn’t stay again based on the service we received

Posted by on 20 Nov. 2019

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About the Bastion Hotel Amsterdam Airport

Location Vuursteen 3, Hoofddorp, 2132 LZ

Property Features

Bastion Hotel Amsterdam Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The eco-friendly Bastion Hotel Amsterdam Airport also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This 4-star Hoofddorp hotel is smoke free.

  • 1 building
  • 185 guestrooms or units
  • 7 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Schiphol Airport (AMS) (6.8 km / 4.2 mi)
  • Train station: Hoofddorp Station (2.5 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Bastion Hotel Amsterdam Airport offers 185 air-conditioned accommodations with espresso makers and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hoofddorp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Cable channels
  • Refrigerator
  • Espresso maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Onsite venue - This restaurant serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Bastion Hotel Amsterdam Airport

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A 5.5505 percent city/local tax will be charged
  • Destination fee: EUR 2.53 per accommodation, per night. This fee does not apply to children under 3 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bastion Deluxe
  • Bastion Deluxe Amsterdam Airport
  • Bastion Deluxe Hotel
  • Bastion Deluxe Hotel Amsterdam Airport
  • Bastion Hotel Amsterdam Airport Hoofddorp
  • Bastion Hotel Amsterdam Airport
  • Bastion Amsterdam Airport Hoofddorp
  • Bastion Amsterdam Airport
  • Bastion Amsterdam Hoofddorp
  • Bastion Hotel Amsterdam Airport Hotel
  • Bastion Hotel Amsterdam Airport Hoofddorp
  • Bastion Hotel Amsterdam Airport Hotel Hoofddorp

You should know

  • Bastion Hotel Amsterdam Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.