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Hotel Real Plaza

Property class: 3

Photo gallery for Hotel Real Plaza

Hallway
Outdoor pool, pool umbrellas, pool loungers
Royal Suite, 1 King Bed
Front of property – evening/night
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View map
9a. Calle Poniente #40, Antigua Guatemala, Sacatepequez, 3001
  • Place, San Jose el Viejo Ruins
    ‪10 min walk‬
  • Place, Central Park
    ‪14 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪16 min walk‬

Room options

View all photos for Triple Room

Down duvets, minibar, in-room safe, iron/ironing board (on request)

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

Down duvets, minibar, in-room safe, iron/ironing board (on request)

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Quadruple Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Multiple Beds

Down duvets, minibar, in-room safe, iron/ironing board (on request)

Quadruple Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Free toiletries, towels, soap, shampoo

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Antigua Guatemala

Hotel Real Plaza places you in the centre of Antigua Guatemala, within just a 15-minute stroll of popular places like Central Park and Antigua Guatemala Cathedral. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A day of pampering can include massages and mani/pedis. The restaurant, Real Plaza, serves international cuisine and is open for breakfast and lunch. Enjoy the gym, steam room and pool loungers as well as access to a playground. Other amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Antigua Guatemala hotel, attractions include Santa Catalina Arch and Casa Santo Domingo Museum.

What's nearby

  • San Jose el Viejo Ruins - 10 min walk - 0.9 km
  • Antigua Market - 14 min walk - 1.2 km
  • Central Park - 14 min walk - 1.2 km
  • Antigua Guatemala Cathedral - 16 min walk - 1.4 km
  • Santa Catalina Arch - 19 min walk - 1.7 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 74 min drive

Restaurants

  • ‪Samsara - ‬11 min walk
  • ‪27 Adentro - ‬9 min walk
  • ‪Artista De Cafe - ‬6 min walk
  • ‪Pappy's BBQ - ‬10 min walk
  • ‪La Familia Pizza Y Pan - ‬5 min walk

About this property

Hotel Real Plaza

Hotel Real Plaza offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel Real Plaza also features tour/ticket assistance, a garden, and a picnic area. An airport shuttle (available 24 hours) is available for a fee.

This Colonial Antigua Guatemala hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Built in 1997
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Real Plaza offers 27 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with cable channels. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Real Plaza

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Plaza

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GTQ 500 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Plaza
Hotel Real Plaza Antigua Guatemala
Real Plaza Antigua Guatemala
Real Plaza Hotel
Real Plaza
Hotel Real Plaza Hotel
Hotel Real Plaza Antigua Guatemala
Hotel Real Plaza Hotel Antigua Guatemala

Frequently asked questions

What is the cancellation policy at Hotel Real Plaza?

Hotel Real Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Real Plaza have a pool?

Hotel Real Plaza has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Hotel Real Plaza?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Real Plaza?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Real Plaza?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Real Plaza?

No, pets and service animals are not allowed.

Hotel Real Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 12 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable. Clean and neatly. Delicious breakfast 😋
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst staff I’ve ever experienced in my life. They hace zero customer oriented training they are nom qualified to host customers. The hotel facilities are nice, but the people are the ones who makes the service- and Rea Plaza has lots to learn. The worst service ever. Not kid recommended either. Horrible breakfast. No where to buy a soda or a coffee during the day at the hotel.
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Victor

Disliked: Staff & service, amenities
Staff not very attentive, and at check out they go check the towels to see if they were too dirty and come and show you that they are too dirty and want to charge you a fee for a mall make up stain, very disappointed, never had a hotel come out and and tell you do have do pay , but they don't give you eve towel after you pay, they didn't charge me but family that was there, and they asked for fue towel after they paid and they said they can't give it to us that it's just a few for dirtying then. will never stay in a hotel that embarrasses guest like that.
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

Francisco

Disliked: Staff & service, amenities
El hotel es muy bonito, comodo muy bien situado. Las habitaciones espaciosas. Lo que es na verdadera lastima es el personal con el que cuenta el hotel. Las personas son cero orientadas al servicio, cero actitud al servicio, no estan califícales ni entrenados. Una pena porque el hotel esta bonito pero son las personas que hacen el servicio no las instalaciones. Muy mala experiencia lamentablemente. El desayuno incluido, pesimo . Nuevamente el lugar donde se desayuna bonito, pero la calidad de la comida y el servicio MUY MALO. Los platos quebrados y manchados, el cafe algo tan sencillo y de tradición de antigua- bastante malo. Triste la verdad. NO lo recomiendo . No hay cafe sino hasta 7am y durante el dia no hay ni para comprar un refresco. Restaurante solo para los desayunos.
Verified review

6/10 Okay

Bryson

Seems like it could be a really nice place, but is managed like it's a much cheaper motel.
Verified review

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities, room comfort

Puede mejorar

Bien. Solo el desayuno no estuvo del Todo bien. Servicio lento. Poca variedad
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y silencioso con amplios y lindos jardines y áreas como restaurante,gimnasio y piscina. Muy agradable y a muy pocas cuadras del centro.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel bastante tranquilo y confortable.
Verified review

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet service in rooms?! Crazy in this day and age. Also small things, soap but not shampoo, why? Have to request if you want your room cleaned (trash taken out, beds made etc). Food was very poor and service worse-waited an hour for a lemonade for my son. Finally went inside to ask them to find staff on their phones hanging in the kitchen (yes I walked all the way into the kitchen), asked what happened, it had been and hour and was offered a sprite? SO many great hotels in Antigua. This is just not one of them.
Stayed 4 nights in Apr 2022
Verified review

2/10 Terrible

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
FRONT DESK not helpful but borderline rude. Poor service and ammenities. Staff friendly but very fearful of providing aswers or assistance. Very nice facilities..pretty gardens, good beds and bathrooms. Dirty pool, tv only 2 channels, not very good ventilation in the rooms.
Stayed 2 nights in Mar 2022
Verified review

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service, amenities
We were charged $90 for my daughter stay, $15 additional for parking, and 2 extra breakfasts of my daughter when they have already charge for stay that includes breakfast. Total rip off.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Génesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Pool was cold though, and hot tub not working. But other than that, perfect hotel.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful hotel

It's a beautiful hotel! the grounds are gorgeous and everyone who worked there was super nice.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No tuvimos agua caliente la primera noche
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Our stay was excellent, there is no complaints. Hotel was clean, our room was also clean.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience...Great place to stay in Antigua!
Stayed 7 nights in Jun 2021
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of local flare !

It is a very cute hotel. Full of local flare. Great breakfast. Only a few choices, but all are great! Definitely a great value for the price.
Stayed 5 nights in Jun 2021
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Well around 2 am someone
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No tiene buena ubicación. Siento mal distribuido todo en el Hotel. Sus habitaciones no son cómodas. Yo no regresaría a este hotel.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good staying there
Stayed 1 night in May 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
las personas son extremadamente amables. el lugar comodi y limpio, situado en buen punto de la ciudad
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel

Great room, 3 twin beds with lot of space and it have a wall in between to give some privacy. Restaurant, pool, etc great. Staff really professional and friendly! They have a fruit tree and they were giving the fruit to their customers for free!
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el staff muy atento y un lugar expectacular!!!
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design is lovely. The breakfast was awesome.
Stayed 2 nights in Feb 2021

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