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Casa Arte Bacalar - Gratis Renta Bicicletas

3.0 star property

Photo gallery for Casa Arte Bacalar - Gratis Renta Bicicletas

Bicycling

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av 5 calle 38, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪6 min walk‬
  • Place, Ecopark Bacalar
    ‪6 min walk‬
  • Place, Fort of San Felipe
    ‪16 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

About the area

Bacalar

Casa Arte Bacalar - Gratis Renta Bicicletas puts you in the heart of Bacalar, within just a 10-minute stroll of popular attractions like Lake Bacalar and Laguna Bacalar Ecological Park. Highlights at this hotel include free self-service breakfast and free self-parking. .Enjoy access to kayaking, free bike hire and hiking/biking trails. Additionally, you'll find free Wi-Fi in public areas, concierge services and a terrace. Each morning free breakfast is served. .Sights within a 20-minute walk of this 3-property class Mario Villanueva Madrid hotel include Fort of San Felipe and Ecopark Bacalar.

What's nearby

  • Laguna Bacalar Ecological Park - 6 min walk - 0.6 km
  • Ecopark Bacalar - 6 min walk - 0.6 km
  • Fort of San Felipe - 16 min walk - 1.4 km
  • Lake Bacalar - 2 min drive - 1.5 km
  • Municipal Spa of Bacalar - 4 min drive - 1.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪asadero el establo - ‬7 min walk
  • ‪La Catrina - ‬13 min walk
  • ‪Las Miches De La 1 - ‬10 min walk
  • ‪6 hermanos - ‬12 min walk
  • ‪Xoloitzcuintle Bacalar - ‬9 min walk

About this property

Casa Arte Bacalar - Gratis Renta Bicicletas

Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Casa Arte Bacalar - Gratis Renta Bicicletas. Free self parking is available.

This 3-star Bacalar hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (free)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
Casa Arte Bacalar - Gratis Renta Bicicletas offers 12 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Guests can make use of the in-room fridges and minibars (stocked with some free items). Bathrooms include a bath and complimentary toiletries. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle shuttle
  • Bicycle tours
  • Free bicycle rentals
  • Hiking/biking trails
  • Kayaking

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets: MXN 250 per pet, per stay (maximum MXN 900 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per stay (maximum MXN900 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Discover, JCB International, debit cards and cash.

Property is also known as

Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel

Casa Hotel Arte Bacalar - Kayaks & Bikes Bacalar

Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel Bacalar

Frequently asked questions

Is parking available at Casa Arte Bacalar - Gratis Renta Bicicletas?

Yep, Casa Arte Bacalar - Gratis Renta Bicicletas has a free self car park.

Are there any beaches close to Casa Arte Bacalar - Gratis Renta Bicicletas?

The closest beach to Casa Arte Bacalar - Gratis Renta Bicicletas is Dos Mulas (22.8 km).

Does Casa Arte Bacalar - Gratis Renta Bicicletas serve breakfast?

Yep, free self-service brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Casa Arte Bacalar - Gratis Renta Bicicletas?

No, Casa Arte Bacalar - Gratis Renta Bicicletas does not offer an airport shuttle service.

What time are check-in & check-out at Casa Arte Bacalar - Gratis Renta Bicicletas?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Arte Bacalar - Gratis Renta Bicicletas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 7 out of 46 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rodrigo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This doesn’t qualify as a hotel. It is a total Rip-off. They asked to pay in advance before seeing the property. The place turned out to be horrible, very different in person. A total fraud. Dirty towels, sheets, with bugs in the room. The AC did not work, the temperature in the room was about 100oF when we arrived. I felt as if we were in an oven. Don’t book at this place, there are much better choices in Bacalar for the same budget.
Stayed 2 nights in Jul 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Jun 2025

8/10 Good

Julieta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The features portrayed in the hotel add are a bit innacurate. First there’s no front desk. You hsve to comunicate by WhatsApp, Second, there’s no Spa, third, the free use of kayak and bikes is not quite accurate. We tried to use a kayak and we had to reserve a time but when we got to the waterfront club house which was far away, perhaps 2 kms or 1.5 mile, we were told that there was only one kayak available but we were 4 guest! It was a big let down not to be able to kayak in that beautiful water.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Missing amenities, slow communication

Booked the family room with 3 beds, only provided one towel (when requested more that evening, did not receive until next morning after several more requests). Hair dryer was also not provided until the next morning after being requested the evening before. Host said they couldn’t read the entire message in the hotels.com app, and the WhatsApp number provided by hotels.com was incorrect. Beds in same room as kitchen. Mold in bathroom. No microwave (says there is one in the listing). No kitchen towel. Listing says it includes a night tour, which we were not given. We were offered a 2 hour use of kayaks (at a different location 5 minutes away) after 930 AM the next morning, which unfortunately we couldn’t do due to wind.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Luz

Liked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Should have left early

If you are booking on a budget, take your expectations and lower them again. This property appears nicer on the pics than in person. The breakfast is pre packaged croissants and a fruit bowl placed in your room. We had to text the property everytime we wanted to shower with hot water and often it was like warm - maybe for eco friendly reasons? The power went out for several hours one day and we were told it was all around town, which it was not. We did not have blankets the first night, but once we asked, Claudia (who was wonderful and helpful) quickly brought them. The property is not far from a section of the lagoon, but it is not very close to the center of town or the area of the lagoon that is considered seven colors. Claudia was the best offering for this property, and she had to often wait for responses from her “manager” who was not helpful or responsive when I told him I had medication in our refrigerator that needed to be cold after the power had been out for hours and the mini fridge lost its coldness.
Stayed 6 nights in Jan 2025

4/10 Poor

Heidi

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location was perfect - walking distance to everything (bus station, lagoon, centro) Place was spotless Claudia was always available on WhatsApp for any questions we had and even helped us get a transfer to Guatemala Thank you so much we were really happy with our time here
Stayed 5 nights in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia, the receptionist, was super friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme, près et charmant!

Super bel endroit, convivial, près de tout, au calme pour dormir. 👌 Le mini-déjeuner a été apprécié. La dame qui s’occupe de l’endroit habite sur place alors le service est rapide. Elle est de plus vraiment sympathique! ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Manon

Stayed 1 night in Nov 2024

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, but basic place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and good location close to the lake
Stayed 1 night in Sep 2024

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2024

10/10 Excellent

impulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2024

8/10 Good

Emilio Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities
La habitación y el personal súper Excelente, volvería a regresar. Únicamente falta presión en el agua fría.
Stayed 4 nights in Feb 2026

2/10 Terrible

*B TVE brisia nayeli

Me cambiaron de hotel
Stayed 1 night in Jan 2026

8/10 Good

Laura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
La chica que nos recibió muy amable, el aire acondicionado y la conexión de internet funcionan muy bien. La habitación estaba muy limpia, hay detalles, que demeritan la limpieza, por ejemplo, la pintura de las paredes con moho (aunque la habitación no huele a humedad), la puerta del ba&o sucia, Esto de la pintura yo lo había leído en otros reviews, al ser comentario constante asumí se había corregido, pero no. Una taza rota, el frasco de café mal cerrado, y húmedo, (no se antoja tomar café de ahi) , NO ES DESAYUNO INCLUIDO, es fruta de cortesía, No hay cafetera, es una jarra para calentar agua, los utensilios de cocina muy limitados, no se antoja cocinar. Si nos dieron un garrafón de agua, las toallas, aunque limpias, muy viejitas, incluso la de manos deshilachada. Muchos detalles que, si se arreglan seria un muy buen lugar, actualmente, por esos detalles, nos quedamos con la percepción de que pagamos mucho por lo que recibimos.
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

6/10 Okay

Terje

Stayed 2 nights in Dec 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service
Pas représentatif de l’annonce
Stayed 1 night in Aug 2025

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Hôtel très convenable avec un super rapport qualité prix. À 400 m du lagon et à 10 minutes du centre. Chambre spacieuse et bien adaptée avec un coin cuisine et même des œufs, fruits et gâteaux. Le prêt de vélo est vraiment très pratique ! La chambre 1 est un peu vieille mais très propre.
Stayed 2 nights in Aug 2025

8/10 Good

Bettina

Stayed 1 night in Jul 2025