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M One Hotel

Property class: 3.5

Photo gallery for M One Hotel

A lobby with a high ceiling, large columns, and a seating area with sofas and a coffee table.
An outdoor seating area with wicker furniture and potted plants, a stone wall, and palm trees.
A modern hotel lobby with a marble reception desk, seating area, and decorative plants.
A luxurious bar area with a leather couch, bar counter, and decorative lighting.
A hotel room with two beds, a chair, a large window, and a city view.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
The current price is NZ$52
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar, Batam, Batam, 29453
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪5 min drive‬
  • Place, Batam Centre
    ‪16 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Superior Double or Twin Room

A neatly made bed with a headboard, a window with curtains, and a wall-mounted lamp.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, wooden flooring, a view of tall buildings, and a modern design.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with two beds, a large padded headboard, a wooden floor, and a window with curtains.

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Superior Room

A hotel room with two beds, wooden panel walls, a window with curtains, and a nightstand with a lamp.

Grand Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Batam

At M One Hotel you'll be within a 5-minute walk of Harbour Bay Ferry Terminal and 2.1 km (1.3 mi) from Nagoya Hill Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Plus you'll find a front desk safe and a lift. .In the area of this 3.5-property class Batam hotel, you'll find Batam Centre Ferry Terminal.

What's nearby

  • Grand Batam Mall - 4 min drive - 2.6 km
  • BCS Mall - 4 min drive - 3.0 km
  • Nagoya Hill Mall - 5 min drive - 1.9 km
  • Batam Centre - 16 min drive - 14.9 km
  • Batam Center Shopping Area - 16 min drive - 14.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 23 min drive

Restaurants

  • ‪Altitude Rooftop Bar & Lounge - ‬5 min walk
  • ‪Harbour Bay Seafood Restaurant - ‬6 min walk
  • ‪Coffee Town Kaya Toast - ‬6 min drive
  • ‪Morning Bakery - Harbour Bay Downtown - ‬3 min walk
  • ‪Morning Bakery - ‬1 min walk

About this property

M One Hotel

There's a restaurant on site. WiFi is free in public spaces. M One Hotel also features dry cleaning/laundry services, 24-hour room service, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

  • 128 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
M One Hotel offers 128 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 192 reviews
The price is NZ$32
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at M One Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 8120209830993

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

M One Hotel Batam
M One Batam
M One Hotel Hotel
M One Hotel Batam
M One Hotel Hotel Batam

Frequently asked questions

Are there any beaches close to M One Hotel?

The closest beach to M One Hotel is Nongsa Beach (11.4 km).

How much does it cost to stay at M One Hotel?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at M One Hotel on 24 Aug 2026 start from NZ$52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at M One Hotel?

No, M One Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at M One Hotel?

Yep, you can grab a meal at M One Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at M One Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at M One Hotel?

No, pets and service animals are not allowed.

M One Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 130 reviews
Rating 8 - Good. 59 out of 130 reviews
Rating 6 - Okay. 26 out of 130 reviews
Rating 4 - Poor. 11 out of 130 reviews
Rating 2 - Terrible. 8 out of 130 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Tay

Liked: Cleanliness
The room while basic is clean and the check in counter guy is friendly and helpful. Could do with better sound proofing between the rooms.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jimmy

Uncleanliness, staffs were nice, great location but amenities were bad
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mona Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitable of the staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean and spacious
Stayed 1 night in Nov 2024
Verified review

8/10 Good

MD Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Chow Chung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Distance is minute away from Ferry terminal. Easily to get transport. Hotel is run down with basic facilities. Good for short stays and not for fussy traveler.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Abdul Rani Bin Ahmad

Liked: Staff & service, property conditions & facilities
Yes its good
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Aldrin

Liked: Cleanliness, room comfort

Convenient location. Nearby to amenity

The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, amenities
Internet was bad. Noisy every night. Room was dirty and room service was bad.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Narayan kumar

Disliked: Property conditions & facilities, room comfort

Indians please stay away

Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Zhin Kwang

Liked: Cleanliness
Disliked: Amenities
Smoking smell everywhere. The free bfast was so bad that I prefer not to eat much. It's really a turn off. I won't go back for sure
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities

Will not go back

Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance
Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Amit

Disliked: Cleanliness, amenities, property conditions & facilities
I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room. Bed dirty. Toilet was small. Air con not cold. Expensive htl. No free time parking. Inconvenient
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

YEW HOONG

No view at all.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi always disconnected
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

SARIYAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty pillow

Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Lvl 4 rooms

My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Near By the Harbour Bay Ferry Terminal

The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just walking distance to the ferry terminal and nearby the some simple seafood restaurant..
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Ravindran

Liked: Cleanliness, property conditions & facilities
This is my first time staying this M one hotel . It is quite inconvenient for shopping and need to take taxi when ever need to go else where .
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Siew Ming

Liked: Staff & service

M one hotel business stay.

I expectation is modest then this is a good place to put up. If need to use business centre then don’t expect much.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is gd, clean n the staff are friendly.
Stayed 1 night in Dec 2019