Sercotel Ayala Bilbao

4.0 star property
Adults-only hotel connected to a shopping centre in Bilbao with 24-hour front desk

Choose dates to view prices

Photo gallery for Sercotel Ayala Bilbao

Down duvets, minibar, in-room safe, individually decorated
Front of property
Daily buffet breakfast (EUR 17 per person)
Reception
Hair dryer, bidet, towels
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Check out the area

Map
Canciller Ayala, Bilbao, 48008
  • Popular LocationPlaza Nueva10 min walk
  • Popular LocationGuggenheim Museum Bilbao14 min walk
  • Popular LocationSan Mames Stadium20 min walk
  • AirportBilbao (BIO)16 min drive

Room options

Basic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 1
  • 1 Double Bed

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

About the area

Bilbao

Sercotel Ayala Bilbao places you in the centre of Bilbao, connected to a shopping centre and within just a 15-minute stroll of popular places like Guggenheim Museum Bilbao and Bay of Biscay. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute drive of this 4-property class Bilbao City Centre hotel, attractions include San Mames Stadium and Port of Bilbao.

What's nearby

  • Plaza Moyua - 7 min walk
  • Plaza Nueva - 10 min walk
  • Ribera Market - 13 min walk
  • Guggenheim Museum Bilbao - 14 min walk
  • San Mames Stadium - 20 min walk

Getting around

  • Bilbao-Abando Station - 3 min walk
  • Abando Station - 3 min walk
  • Bilbao (BIO) - 15 min drive

Restaurants

  • Monterrey - 2 min walk
  • Arrese - 3 min walk
  • McDonald's - 2 min walk
  • Panda - 2 min walk
  • Atseden - 3 min walk

About this property

Sercotel Ayala Bilbao

Adults-only hotel connected to a shopping centre in Bilbao with 24-hour front desk
Public spaces have free WiFi. Business amenities include a meeting room and coworking spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Ayala Bilbao.

This 4-star Bilbao hotel is smoke free.

  • 61 guestrooms or units
  • Built in 2019
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Sercotel Ayala Bilbao offers 61 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include bidets, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 18.70 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 per person

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height desk
  • No lift
  • Wheelchair-width doorways

More

  • Built in 2019
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Nearby parking fee: EUR 18.7 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

What is the cancellation policy at Sercotel Ayala Bilbao?

Sercotel Ayala Bilbao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Ayala Bilbao?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Sercotel Ayala Bilbao on 26 May 2024 start from NZ$225.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sercotel Ayala Bilbao?

The closest beach to Sercotel Ayala Bilbao is Arrigunaga Beach (12.7 km).

Is Sercotel Ayala Bilbao family-friendly?

No, Sercotel Ayala Bilbao is an adults-only property.

Does Sercotel Ayala Bilbao serve breakfast?

You bet, our guests give a thumbs up to the buffet breakfast here! Offered daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Sercotel Ayala Bilbao?

No, Sercotel Ayala Bilbao does not offer an airport shuttle service.

What time are check-in & check-out at Sercotel Ayala Bilbao?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Sercotel Ayala Bilbao?

Cats and dogs are welcome at Sercotel Ayala Bilbao, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 233 reviews" "
Rating 8 - Good. 62 out of 233 reviews" "
Rating 6 - Okay. 10 out of 233 reviews" "
Rating 4 - Poor. 2 out of 233 reviews" "
Rating 2 - Terrible. 2 out of 233 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located hotel behind biggest department store and main high street. Hotel feels clean and new.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gasper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly clean, comfortable and pleasant stay.
A very nice experience, great service and great staff. Would stay there again and would recommend it to others. Location also great, walking distance to anywhere in Bilbao, otherwise there are bus stops nearby, metro station and railway station.
Stayed 3 nights in Feb 2024

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
A wonderful new hotel with simple but stylish decor. The rooms are spacious, clean and comfortable. The staff are polite, friendly and helpful. The hotel is within walking distance of all the attractions
Lobby
Lobby
Bedroom
Bathroom
Stayed 1 night in Jan 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel catered to business travelers. Breakfast was mediocre. Area is quiet and paid parking is close by.
Stayed 1 night in Jan 2024

8/10 Good

RAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room Very quiet location
Stayed 4 nights in Jan 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent room
Excellent location - 2 minutes walk to the train station. Walking distance to old town and other great restaurants and cafes as well as lots of options for shopping including the supermarket. Room was excellent - spacious for our family of three. Bathroom even had a large bath tub! Staff were super friendly and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Lala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Paris