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Hampton Inn & Suites Boston Crosstown Center

3.0 star property
Hotel with free breakfast, near Northeastern University

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Restaurant
Reception
Exterior
In-room safe, blackout curtains, iron/ironing board
In-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Parking available
The current price is NZ$311
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪15 min walk‬
  • Copley Square
    ‪4 min drive‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Sofa bed - double
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(89 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(98 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

At Hampton Inn & Suites Boston Crosstown Center you'll be 1.4 km (0.8 mi) from Northeastern University and 2.4 km (1.5 mi) from Copley Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also self parking, along with the convenience of an area shuttle. .Within a 30-minute walk of this 3-property class South End hotel, attractions include The Shops at Prudential Center and Copley Place.

What's nearby

  • Northeastern University - 15 min walk - 1.3 km
  • Copley Place - 3 min drive - 2.1 km
  • Copley Square - 4 min drive - 2.5 km
  • Fenway Park - 4 min drive - 2.9 km
  • Boston Common - 5 min drive - 3.2 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nan Xiang Express - ‬7 min walk
  • ‪Market Coffee - ‬7 min walk
  • ‪Yunnan Kitchen - ‬8 min walk
  • ‪Blunch - ‬6 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video game consoles and a safe. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 10432904004
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. The tax ID number is 10432904004. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Boston Crosstown Center?

Hampton Inn & Suites Boston Crosstown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Boston Crosstown Center?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Boston Crosstown Center on 2 Sept 2025 start from NZ$311.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Boston Crosstown Center?

Yep, Hampton Inn & Suites Boston Crosstown Center has a secured covered self car park with in/out privileges for USD 25 per night. Secured covered extended parking costs USD 25 per day.

Are there any beaches close to Hampton Inn & Suites Boston Crosstown Center?

Yep, Hampton Inn & Suites Boston Crosstown Center is a short 16-minute walk from Carson Beach.

Does Hampton Inn & Suites Boston Crosstown Center have a pool?

Hampton Inn & Suites Boston Crosstown Center has an indoor pool. The pool is open 8:00 AM to 8:00 PM.

Is Hampton Inn & Suites Boston Crosstown Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Boston Crosstown Center is a hit with families.

Does Hampton Inn & Suites Boston Crosstown Center serve breakfast?

You bet, travelers quite like the free buffet brekkie here! Offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Boston Crosstown Center?

No, Hampton Inn & Suites Boston Crosstown Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites Boston Crosstown Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton Inn & Suites Boston Crosstown Center?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 526 out of 1254 reviews
Rating 8 - Good. 331 out of 1254 reviews
Rating 6 - Okay. 184 out of 1254 reviews
Rating 4 - Poor. 89 out of 1254 reviews
Rating 2 - Terrible. 124 out of 1254 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

franco

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Just its close to hospital so continue ambulance sirens is annoying
Stayed 5 nights in May 2025

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice one day trip

The gym and pool were nice and clean even at 10:30pm, the coffee and tea downstairs always full, and breakfast was quite tasty and varied.
Stayed 1 night in May 2025

8/10 Good

Devon

Stayed 1 night in May 2025

8/10 Good

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never go to this hotel

Let’s start off by the fact that the hotel is attached to a methadone clinic and the surrounding the hotel was a bunch of methadone, addicts and drug addicts. My family felt very unsafe and we did not stay the night as a matter fact you guys charged me for the first night and we did not even stay there so I am asking for a refund before I dispute it with my credit card And write a letter to the CEO of Hampton Bay at Hilton to explain how disgusting that hotel is
Stayed 1 night in May 2025

10/10 Excellent

kara

Stayed 1 night in Mar 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. But kind of expensive for the area it is in. Not walkable at all with all the drug addicts in the streets around. But they gave us a great room for my special needs son with room for him to run without getting hurt or bothering neighbors.
Stayed 1 night in May 2025

10/10 Excellent

Lexie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price & Clean!

Hotel lobby is beautiful and the room was very clean only complaints is the peep hole cover was broken ,one of the nightstand’s lamp did not work nor did the outlets to that lamp and the light outside the bathroom door did not work. But overall the room was clean and me and my partner felt very comfortable during our stay. Yes the location is on Mass Ave and can be sketchy at night but the police/security outside the hotel are consistently patrolling the area which made us feel a lot more safe. Keep in mind it is near the hospital so the area can noisy and you’ll hear lots of sirens and cars but personally that did not bother us at all. Also you need a key card to activate the elevators which also helped us feel more comfortable and safe during our stay. Hotel is right next to Boston Medical which is why we chose this hotel because i had surgery there so if you have appointments at the hospital this hotel is perfect for that. Overall the hotel was very clean, comfortable and the price is very affordable for how nice the hotel is
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was very friendly. We were satisfied was everything.
Stayed 3 nights in May 2025

10/10 Excellent

Robin

Stayed 3 nights in May 2025

8/10 Good

Adrienne

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 2 nights in May 2025

6/10 Okay

Monica

Travelled with family
Disliked: Staff & service
The front desk NEVER informed me that I would have to pay $25 per day for validated parking until I was checking out. The manager was very rude and disrespectful when I told him that I was not informed when I checked in. His exact words were Oh well it is on the website. So you should have checked it out before you booked. Rude AF when my next graduate gets hooded I will make sure not to stay there like I have done for the past two times. Also they allowed a homeless patient from the hospital to sit in the lobby and enjoy a cup of coffee
Stayed 2 nights in Apr 2025

2/10 Terrible

Vanessa

Stayed 4 nights in May 2025

6/10 Okay

Sanh

1 staff has bad attitude
Stayed 7 nights in May 2025

10/10 Excellent

Robert, Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at Hampton inn wherever we go. This is the most friendliest accommodating hotel I’ve ever been to , very clean
Stayed 1 night in May 2025

2/10 Terrible

Kerry

Travelled with family
Disliked: Cleanliness
It’s next to Mass General Hospital. There are A LOT of people who were “tweaking” Had to dodge a group of people who were very high just to get to my car that was across the street from the property. One of whom had a needle behind her ear. I did NOT feel safe at all
Stayed 3 nights in May 2025

8/10 Good

JAMES, Clementon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Keviin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel; not a great area
Stayed 1 night in May 2025

4/10 Poor

Megan

Pool was not really clean. Super cloudy water.
Stayed 1 night in May 2025

8/10 Good

Pat

Stayed 1 night in May 2025