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The Charles Hotel

4.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for The Charles Hotel

Front of property
Exterior
Staircase
Couples treatment room(s), body treatments, hot stone massages
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pet-friendly
The current price is NZ$704
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
One Bennett Street, Cambridge, MA, 02138
  • Harvard University
    ‪3 min walk‬
  • Harvard Square
    ‪5 min walk‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪11 min drive‬

Room options

Studio, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Chancellors)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Mobility Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mobility Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans)

Suite (Deans)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

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About the area

Cambridge

A luxury stay in the heart of Cambridge awaits you at The Charles Hotel. You'll be 0.2 km (0.1 mi) from Harvard University and 4.3 km (2.7 mi) from Fenway Park. Highlights at this boutique hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Henrietta's Table, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Noir Bar is the hotel's own cocktail bar, serving drinks along with light fare. 17997 square feet (1672 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this 4-property class West Cambridge hotel, you'll be 4.7 km (2.9 mi) from Hynes Convention Center and 4.9 km (3 mi) from Boston Symphony Hall.

What's nearby

  • Harvard University - 3 min walk - 0.3 km
  • Harvard Square - 5 min walk - 0.5 km
  • Fenway Park - 4 min drive - 4.3 km
  • Boston Common - 7 min drive - 7.5 km
  • TD Garden - 8 min drive - 5.8 km

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 24 min drive

Restaurants

  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Pinocchio's Pizza & Subs - ‬3 min walk
  • Flour Bakery + Cafe
  • Henrietta's Table
  • ‪Dunkin' - ‬2 min walk

About this property

The Charles Hotel

Luxury hotel with 3 restaurants and full-service spa
The Charles Hotel offers its guests a full-service spa, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury The Charles Hotel. For a fee, parking is available. A complete renovation of The Charles Hotel was completed in August 2021.

This 4-star Cambridge hotel is smoke free.

  • 303 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Charles Hotel offers 303 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 50 per day)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Renovated entire property - August 2021
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults and USD 10 to 40 for children
  • Covered self-parking fee: USD 50.00 per day
  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0015240490. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

What is the cancellation policy at The Charles Hotel?

The Charles Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charles Hotel?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at The Charles Hotel on 29 Aug 2025 start from NZ$703.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Charles Hotel?

Yep, The Charles Hotel has a covered self car park for USD 50.00 per day.

Are there any beaches close to The Charles Hotel?

The closest beach to The Charles Hotel is Revere Beach (11.5 km).

Is there a spa on site at The Charles Hotel?

Yep, there is an onsite spa at The Charles Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What luxury perks are available at The Charles Hotel?

The Charles Hotel features a full-service spa, 3 restaurants and 3 bars. All guestrooms come with deep soaking tubs and premium bedding.

What makes The Charles Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Charles Hotel.

Is The Charles Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Charles Hotel is a hit with families.

Are there hot tubs in the rooms at The Charles Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does The Charles Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at The Charles Hotel?

No, The Charles Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Charles Hotel?

Yep, you can grab a meal at The Charles Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Charles Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Charles Hotel?

Cats and dogs are welcome at The Charles Hotel, with dog exercise areas on offer. Just so you know, there's a limit of one pet.

The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1005 reviews
Rating 8 - Good. 177 out of 1005 reviews
Rating 6 - Okay. 47 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly helpful with all requests.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Stayed 5 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Walter L.

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an excellent property. Love staying here
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

kaye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 2 nights in May 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a the middle of Harvard Square. Service is reasonably good, facilities are well maintained and attractive. Rooms are nice but mine did not include shampoo or conditioner and the bathroom mirror TV did not work. Also, the card slot for the room power was not working well only and only engaged after multiple attempts which is not fun when you are tired and got in late. I watched a movie and got billed for it 8 times, which required a call to the front desk after checkout to get corrected. So while a nice hotel they have some shortcomings.
Stayed 2 nights in May 2025

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was by far the nicest in Cambridge. The room was large and very comfortable. Staff was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean attractive and great location. Polite helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Edwin

Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, roomy, elegant interior design.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly, Rye Brook

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 3 nights in Apr 2025

10/10 Excellent

rodell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly welcoming and attentive, creating a warm atmosphere, while the facilities are top-notch, offering everything you need for a comfortable and enjoyable experience.
Stayed 6 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located if one is going to meetings at Harvard or Harvard Business School
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, uniquely decorated hotel! Right by Harvard square where there are lots of dining options. Safe, walkable area
Stayed 1 night in Apr 2025

8/10 Good

Lilly

Stayed 6 nights in Mar 2025