2/10 Terrible
Con
Travelled with family
27 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Went to check in to the room, to find a grubby little apartment that was completely unlike the Wotif Photos. One of the bedrooms had the curtain ripped off, with a sign taped to the window saying that a previous guest had damaged the curtain and they would get it fixed ASAP. I told them this room was unacceptable due to the grubbiness and the broken curtain.
They offered to move me to another room, which I accepted. This room was only slightly cleaner. There were only 3 chairs for our family of 4, of which 2 chairs were broken.
All the locks on bifold window in kitchen were broken, so we couldn’t secure the room, as our balcony was in reach of the pool level. The bifold had no blinds, so the extreme heat came right into the kitchen, meaning you couldn’t leave anything on the bench. The pool was completely ripped apart, even though it is advertised as having pool and gym. Resident said they have been unavailable for 4 years!!!
Cook top wouldn’t light, maintenance man said we needed to use a lighter to start it as the electric starters were all broken. All the labels have worn off on the oven, so you can’t use it, as you can’t see any of the settings. The kitchen utensil drawer was broken. You couldn’t sit anything on the coffee table as it looked like it would fall over, it was so wobbly.
The towel rail in the bathroom was completely broken off. Both toilets leaked onto the floor, where you needed to stand. Neither of the TV’s worked.
After the 2nd night of issues with the
Con
Stayed 8 nights in Apr 2025