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SureStay Hotel by Best Western Buena Park Anaheim

Property class: 2.5

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

A hotel room with two beds, a desk, and a large mirror.
A swimming pool with lounge chairs and umbrellas, surrounded by a building with balconies and a fenced parking area.
A modern dining area with tables and chairs, a flat-screen TV mounted on the wall, a coffee machine, and a microwave.
A modern kitchen with a marble countertop, a coffee machine, a microwave, and a TV mounted on the wall.
A SureStay hotel entrance with a clear sky, palm trees, and a well-maintained lawn.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$168
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Buena Park, CA
  • Place, Medieval Times
    ‪13 min walk‬
  • Place, Knott's Berry Farm
    ‪3 min drive‬
  • Place, Knott's Soak City Water Park
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a large mirror.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, and a large mirror.

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a bathroom visible through an open door.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A modern hotel room with a large bed, a desk, a chair, a wardrobe, and a nightstand.

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for 1 King Mobility Accessible Roll In Shower Refrigerator Wi-Fi Non-Smoking Continental Breakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Mobility Accessible Roll In Shower Refrigerator Wi-Fi Non-Smoking Continental Breakfast

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Buena Park

You'll be connected to a shopping centre at SureStay Hotel by Best Western Buena Park Anaheim, and within a 30-minute stroll of Medieval Times and Knott's Berry Farm. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served. .Sights within a 10-minute drive of this Buena Park hotel include Knott's Soak City Water Park and Disneyland® Resort.

What's nearby

  • Buena Park Historical Society - 12 min walk - 1.0 km
  • Medieval Times - 13 min walk - 1.2 km
  • Knott's Berry Farm - 3 min drive - 1.9 km
  • Knott's Soak City Water Park - 3 min drive - 1.9 km
  • Knott's Marketplace - 3 min drive - 1.9 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Ins Ice Beer Buena Park 인쌩맥주 - ‬3 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Portola Buena Park

Portola Inn

Portola Inn Buena Park

Portola Hotel Buena Park

SureStay Hotel Best Western Buena Park Anaheim

SureStay Hotel Best Western Anaheim

SureStay Best Western Buena Park Anaheim

SureStay Best Western Anaheim

Portola Inn Suites

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Buena Park Anaheim?

Yep, SureStay Hotel by Best Western Buena Park Anaheim has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 15 Sept 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 27 Sept 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Buena Park Anaheim?

The closest beach to SureStay Hotel by Best Western Buena Park Anaheim is Huntington State Beach (24.9 km).

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SureStay Hotel by Best Western Buena Park Anaheim family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Buena Park Anaheim is a hit with families.

Does SureStay Hotel by Best Western Buena Park Anaheim serve breakfast?

You bet, complimentary continental breakfast is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Buena Park Anaheim?

No, SureStay Hotel by Best Western Buena Park Anaheim does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

No, only service animals are allowed.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8
Rating 10 - Excellent. 206 out of 1003 reviews
Rating 8 - Good. 159 out of 1003 reviews
Rating 6 - Okay. 203 out of 1003 reviews
Rating 4 - Poor. 154 out of 1003 reviews
Rating 2 - Terrible. 281 out of 1003 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

MIRNA

Liked: Cleanliness, staff & service, property conditions & facilities
Location is in a great area.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very clean and nice hotel everything was excellent.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Anali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is perfect for family traveling to Disneyland, California Adventure and or Knott's Berry Farm
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shefawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms! Staff is very helpful! Perfect for a beach vacation! Parking can be a little difficult but we did park on the property each and every night
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Reineer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptable for the price range
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, the facility was fine. Unfortunately the elevator was not working when we were there. Parking was fine, the staff was friendly, the room was very clean. The continental breakfast was very basic but adequate.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, stuff was friendly and helpful
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

SJanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Room was clean. Bed was not so comfy. Thin pillows and thin blankets. Breakfast was ok. Fresh fruit, cereal, oatmeal, coffee, toast. Grab and go style. They did have orange juice and apple juice as well. Wish they had a waffle machine and boiled eggs. Parking was good.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Sedthasard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is not that clean and there’s consistent sound the whole night.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Hiep

Room clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Young man checking us in was very polite and helpful. Room was clean. Breakfast was very limited items but enjoyable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Anndy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to stay the facility is well maintained.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible, safe location,
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Blanca

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room is so old they had yellow old mattress ox spring. no the brown wooden mattress box as pictures we could hear what people where talking and doing during the night. People fighting outside the hotel screaming to each other. As general not as described the counters were wiped for it look like an old cleaning rags.it smell horrible as well So disgusting… I almost left in the middle of the night.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room Smelled terrible. Really needs an update .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shops and restaurants
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining and shopping.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Gemma

Liked: Staff & service
I liked the easy check-in and spacious room.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Corina

Liked: Cleanliness, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Jun 2025

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