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Aparthotel

Ambiance Suites Cancun

Property class: 3.5

Photo gallery for Ambiance Suites Cancun

A swimming pool with steps leading into it, surrounded by palm trees and lounge chairs.
A hotel lobby with a reception desk, seating area, and large windows overlooking a garden.
A patio with two black metal chairs and a small table, surrounded by lush greenery and a white building.
A hotel room with a bed, a TV, a sofa, and a decorative wall.
A modern dining area with white chairs and tables, a wooden ceiling, and a decorative wall panel.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$131
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪8 min walk‬
  • Place, Plaza 28
    ‪14 min walk‬
  • Place, Las Palapas Park
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Estándar Superior King

A neatly made bed with white linens, a wooden headboard, a bedside table with a telephone and a red box, and a small wooden bench.

Estándar Superior King

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Estándar King

A hotel room with a bed, a desk, a ceiling fan, a TV, and artwork on the wall.

Estándar King

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suites King

A hotel room with a bed, a wooden dresser, a television, a red chair, and a wall art piece.

Junior Suites King

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Estándar Matrimonial

A hotel room with two beds, a desk, a chair, a ceiling fan, and a wall with a decorative piece.

Estándar Matrimonial

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Estándar Superior Matrimonial

A hotel room with two beds, a nightstand, a window with curtains, and a wall decoration.

Estándar Superior Matrimonial

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

A hotel room with a bed, a TV, a sofa, and a decorative wall.

Luxury Double Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suites Matrimonial

A hotel room with a bed, a desk with a television, a telephone, and two armchairs.

Junior Suites Matrimonial

  • 50 sq m
  • Sleeps 4
  • Free Wi-Fi

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About the area

Cancun

Ambiance Suites Cancun places you in the heart of Cancun, connected to a shopping centre and 0.6 km (0.3 mi) from Plaza Las Americas. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and free valet parking. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free wired Internet and a coffee/tea maker. The minibar provides refreshments, and room service is also available. Premium bedding and a down duvet welcome you to a good night's rest, and other nice touches include free toiletries. Free newspapers, free long-distance calls and free local calls are also available. .For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the 24-hour gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 3.5-property class Downtown Cancun aparthotel include Langosta Beach and Cancun Convention Center.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Plaza Las Americas - 8 min walk - 0.7 km
  • Cancun Cultural House - 11 min walk - 1.0 km
  • Royal Yak Casino and Sports Book - 11 min walk - 1.0 km
  • Plaza 28 - 14 min walk - 1.2 km
  • Las Palapas Park - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Chila & Quil - ‬4 min walk
  • ‪Mala Madre - ‬3 min walk
  • ‪Vips - ‬4 min walk
  • ‪Los Tarascos - ‬4 min walk
  • ‪La Parroquia de Veracruz - ‬4 min walk

About this property

Ambiance Suites Cancun

Ambiance Suites Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Ambiance Suites Cancun. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun aparthotel.

  • 59 guestrooms or units
  • 5 levels
  • 2 buildings
  • Manager's reception (free)
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a state park
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambiance Suites Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Frequently asked questions

What is the cancellation policy at Ambiance Suites Cancun?

Ambiance Suites Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ambiance Suites Cancun?

As of 7 Sept 2026, prices found for a 1-night stay for 2 adults at Ambiance Suites Cancun on 8 Sept 2026 start from NZ$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ambiance Suites Cancun?

Yep, Ambiance Suites Cancun has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Ambiance Suites Cancun?

The closest beach to Ambiance Suites Cancun is Playa Tortugas (3.6 km).

Does Ambiance Suites Cancun have a pool?

Ambiance Suites Cancun has an outdoor pool and a kids' pool.

What makes Ambiance Suites Cancun a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Ambiance Suites Cancun.

Does Ambiance Suites Cancun serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ambiance Suites Cancun?

No, Ambiance Suites Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at Ambiance Suites Cancun?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ambiance Suites Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ambiance Suites Cancun?

No, pets and service animals are not allowed.

Ambiance Suites Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1131 reviews
Rating 8 - Good. 369 out of 1131 reviews
Rating 6 - Okay. 120 out of 1131 reviews
Rating 4 - Poor. 48 out of 1131 reviews
Rating 2 - Terrible. 46 out of 1131 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Antonio

Liked: Cleanliness, check-in, communication, listing accuracy
Quality-price was great. The hotel is very comfortable and is very well located with shops and restaurants nearby. Also less than 20 minutes from the hotels area and also from the airport. There are some things to improve in the rooms but they are details.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, amenities, communication
Large clean room, comfortable bed & friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Pooja

Liked: Cleanliness, amenities, property conditions & facilities, communication
it was an amazing stay
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice stay and several restaurants near the hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, communication
Todo excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was good
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, communication
Nice room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
For a small hotel outside the Zona hotelera this place was excellent. Super clean and very friendly staff
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

ashley

Liked: Cleanliness, property conditions & facilities, communication
Excellent value, perfectly located for me right next to casino. Clean, safe, well staffed. Everything worked.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, communication
Staff was kind enough to let me know all the details of my stay. Room was clean and amenities were just right. Tough i had a bit of a trouble try to connect my streaming apps to the room’s smart tv, it was a pretty good 1 night stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness
Loved the hotel just need more comfortable beds
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Need to work on the hot water availability, other than that, great place to stay
Stayed 1 night in Apr 2025
Verified review

8/10 Good

YUKI

Liked: Cleanliness, property conditions & facilities, communication
Price was affordable
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness, room comfort, communication

Nice place for the price

Nice facilities and the Junior suite was perfect for our family of four.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Afra

Nice place, decent value for price
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
location, price and very clean. It was good hotel
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

TAURINO

Liked: Cleanliness, property conditions & facilities, communication
Excellent Customer Service from all the Staff, very professional and Friendly, it is worth it stay here, you get more of what you pay !!!
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Friendly and helpful employees , the place was clean ,
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the location.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, property conditions & facilities, communication
Nice little place very close to restaurants and busses that take you to the hotel zone. Rooms are a little small but the beds are super comfy. Overall good bang for your buck!
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice stay

Just a quick stop-over in CUN. Very good for the price.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Fayez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gd relax place
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

María José

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is so close to the beach. Service amazing. The place is wonderful
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff , great location. thank you
Stayed 2 nights in Feb 2025