Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$689
includes taxes & fees
8 May - 9 May

Explore the area

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Ultramar Ferry Puerto Juárez
    ‪19 min walk‬
  • Plaza Las Americas
    ‪8 min drive‬
  • Puerto Cancun Marina Town Center
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • Sea view
  • 112 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Honeymoon Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • Sea view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sea view
  • 89 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Golf and Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sea view
  • 44.50 sq m
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • Sea view
  • 44.50 sq m
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • Sea view
  • 44.50 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • Sea view
  • 49.6 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Ocean View Plunge Pool King

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • Sea view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • Sea view
  • 89 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Preferred Club Corner Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • Sea view
  • 69.4 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite Golf and Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sea view
  • 89 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • Sea view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sea view
  • 44.50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Golf and Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sea view
  • 44.50 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Family Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • Sea view
  • 156.50 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sea view
  • 44.50 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Dreams Vista Cancun Golf & Spa Resort - All Inclusive. You'll be 3.1 km (1.9 mi) from Puerto Cancun Golf Course and 3.8 km (2.3 mi) from Puerto Cancun Marina Town Center. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The steakhouse, Vista Prime Asado, serves local and international cuisine and is open for dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, nightclub, free kids' club and gym. 8428 square feet (783 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Puerto Juarez property, you'll be 4.3 km (2.6 mi) from Plaza Las Americas and 4.7 km (2.9 mi) from El Meco Archaeological Site.

What's nearby

  • Ultramar Ferry Puerto Juárez - 19 min walk - 1.6 km
  • Plaza Las Americas - 8 min drive - 5.5 km
  • Puerto Cancun Marina Town Center - 9 min drive - 5.1 km
  • Playa Tortugas - 14 min drive - 5.9 km
  • La Isla Shopping Mall - 19 min drive - 17.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬20 min walk
  • ‪Coco Café - ‬1 min walk
  • ‪Puerto Santo - ‬20 min walk
  • ‪Blue Water Grill - ‬1 min walk
  • ‪World Café - ‬1 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness centre and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 8428 sq ft of conference space
  • 783 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down duvets and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino
  • Vista Prime Asado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor pickleball court
  • Pro golf lessons
  • Rock climbing
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,428 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (196 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

What is the cancellation policy at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Dreams Vista Cancun Golf & Spa Resort - All Inclusive on 8 May 2025 start from NZ$689.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Yep, Dreams Vista Cancun Golf & Spa Resort - All Inclusive has free valet parking.

Are there any beaches close to Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

The closest beach to Dreams Vista Cancun Golf & Spa Resort - All Inclusive is Playa Tortugas (3.6 km).

Is there a spa on site at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Dreams Vista Cancun Golf & Spa Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Dreams Vista Cancun Golf & Spa Resort - All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

Is Dreams Vista Cancun Golf & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Vista Cancun Golf & Spa Resort - All Inclusive is a hit with families.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

No, Dreams Vista Cancun Golf & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dogs are welcome at Dreams Vista Cancun Golf & Spa Resort - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

There is a golf course next to Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Clifford

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, staff , service and food options were incredible. Also the Explorers club is great for kids. The beach area however is pretty small and weeds wash up to the beach continuously, the cleaning staff clean it frequently.
Stayed 7 nights in Jan 2025

4/10 Poor

Diane

Liked: Staff & service
The property is fine. In rough shape for something 4-5 years old. ALL the pools are cold, the water slides are in a shaded wind tunnel and kids aren’t allowed in the hot tub. All the kids in our party were freezing and miserable much of the time. No sense getting preferred packages since no kids allowed in most places. Very meh.
Stayed 7 nights in Jan 2025

4/10 Poor

Ralf Peter, Muenchen

Stayed 11 nights in Jan 2025

10/10 Excellent

Harshdeep Kaur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very good, the beach is small but nice. pool is very long and nice but the water was quite dirty sometimes specially in hot tub, the customer service was excellent. Great dining options
Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph Nicholas

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our choice of Dreams Vista. Great food, amazing staff and excellent amenities. Our group traveled with children and we loved what the resort had to offer for the little ones. For following staff went above and beyond: Coco Cafe: Teo, Isabel, Iris, Perla Cleaning: Heidi The pizza maker at Portofino (apologies for forgetting your name! You were amazing with the kids)
Stayed 7 nights in Jan 2025

10/10 Excellent

Iesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything! If this is your first time in Mexico this is a great place to start!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Noman, appleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Convenient. Great time for families
Stayed 3 nights in Jan 2025

10/10 Excellent

Constantine John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the Dreams Vista.
Stayed 7 nights in Jan 2025

8/10 Good

William, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albin who provided services on the beach was outstanding
Stayed 10 nights in Jan 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how beautiful the hotel was. The food was really good. I did not like that the property was very small and had limited walking areas. There was no ramp to the beach to take my wagon and stroller down with the kids. We had to carry everything down big stairs. The shower in the room was not kid friendly. My 14 month old daughter had no tub to bath in the the floor is slippery in the shower. I recommend you use water shoes in the shower for little ones. It was very windy most nights during our stay, and you could hear the wind moving the glass balcony door or you could hear the wind moving the entrance door. It was very loud and hard to fall asleep. I stayed on the 16th floor and every night and every morning I could hear people above us moving things around. It was very annoying. I think maybe there was restaurant above us for the preferred guests. The service at this resort was amazing. And the rooms were very clean !
Stayed 7 nights in Jan 2025

10/10 Excellent

Nickayaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! staff was nice.. good food and amenities. Definitely will be back :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Amenities
Everything was good and nice
Stayed 9 nights in Jan 2025

10/10 Excellent

Joresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

FANTASTIC!!! This was one of the best vacations. The staff went all out as it was my birthday. Champagne, cake. I loved the food and drinks. The ocean and pool view was amazing. I will be back! The spa was also wonderful. I fully enjoyed my 80 minute massage.
Stayed 2 nights in Jan 2025

10/10 Excellent

Feynman Yong Zhuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Eugen, Livonia

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I didnt like that i did not get an upgrade. Also the childrens ameneties were not available but a limied time per day. The resort put restrictions on where i can use the resort credit, only allowing me to use very small amounts
Stayed 7 nights in Jan 2025

10/10 Excellent

Ching Wen Sarah Hu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort truly deserves its 5-star luxury rating! Everything from the staff and services to the food, drinks, and consistently clean environment was amazing. However, I wouldn’t recommend this resort for families with younger kids due to the setup of the kids’ pool area. While the kids’ pool has a fun water park, it’s located on the shaded side of the building and isn’t heated. During our stay, the weather was consistently around 22-23°C with rain and strong winds, which is typical for Cancun from January to early March. This made all the pools feel freezing in the morning and evening. The water in the kids’ pool was especially cold, and we didn’t see a single child using it during our entire stay. If the resort could improve by making the kids’ pool heated, it would make the stay much more enjoyable for families and give kids a fun activity to look forward to. The main pool, on the other hand, is located in a sunny area and warms up a bit by around 1 p.m., which is better for swimming. Our little one did enjoy the kids’ club, but unfortunately, there weren’t many outdoor activities, so he didn’t get much sunlight. Overall, I would highly recommend this resort for adults or families with older kids. We upgraded to the Preferred Club and loved the added luxury, especially the upgraded drink options. While we absolutely enjoyed our stay and would return, we wouldn’t bring our 6-year-old back unless there are changes to make more accommodate for kids.

10/10 Excellent

J., Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a great stay! The entertainment, restaurant, and bar staff were all excellent. They have a theme where they call everyone family, and you can tell they want to make everyone feel welcome. Shoutout to Albin (beach) and Jorge (poolside drinks)! Noe and Ivan were also super friendly and helpful! #HotelStay #Vacation #Staff #Service #Family #Beach #Pool #Drinks
Stayed 7 nights in Jan 2025

10/10 Excellent

Irene, las vegas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time here. I loved that all the rooms have ocean view. I really enjoyed the property. It was much smaller compared to the bigger chains I've stayed before but I liked it. Because it felt more personalized. I saw the same workers throughout the week and they knew what I wanted. It was great. The food was good, staff was amazing and overall it was a great experience. Highly recommend it! The kids loved it too. We went during Christmas and they went above and beyond for us guests. We didn't know but they had Santa Claus arrive on a boat and give the guest (kids) little gifts. It was so awesome. My kids were so excited. It was a very amazing time.
Stayed 9 nights in Dec 2024

2/10 Terrible

Andrei

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Jessica Anne

Stayed 7 nights in Dec 2024

10/10 Excellent

yeseol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was somewhat worried about food quality and complaints about hard to reach staffs after going through many many reviews. However I totally wasted my time reading those reviews. Food qualities were awesome. Me and my 7 other family members age ranges were from toddler to 60s,no complaints about food quality. We stayed for 5 days and it was spectacular! Only odd thing was, resort had fewer restaurants onsite than other resorts in cancun. Everywhere was Super clean, staffs were always cleaning. Beach was clean, never ran out of pool towels. Small beach but large enough to enjoy, i dont understand why people complain about resort having small beach. Pool was nice. Resort has nicest view. Spa was fantastic, had deep tissue massage and relaxing massage. So many staffs everywhere, easy to ask for help. Throughout my trip my experience was great!!!!! I would definitely go back! Lunch hibachi at world cafe was my favorite! Thank you senor Miguel!!!
Stayed 4 nights in Jan 2025

8/10 Good

SEULAE

Stayed 4 nights in Jan 2025

10/10 Excellent

Lyubomir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024