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Hotel CasaBakal - A pie de Laguna - Bacalar

3.0 star property
Lakefront hotel with free breakfast and outdoor pool

Photo gallery for Hotel CasaBakal - A pie de Laguna - Bacalar

Exterior
Living area
Exterior
Exterior
Panoramic Cabin - Shared Bathroom

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
The current price is NZ$207
includes taxes & fees
7 Aug - 8 Aug

Explore the area

Map
Costera #81 MZ 5 LT 139, Colonia Magisterial, Bacalar, QROO, 77930
  • Cenote Esmeralda
  • Cenote Cocalitos
    ‪2 min drive‬
  • Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

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Habitacion Cuadruple Vista Laguna

Habitacion Cuadruple Vista Laguna

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
In-room safe
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow Estandar

Bungalow Estandar

Bungalow Estandar

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Fan
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Cabin - Shared Bathroom

Panoramic Cabin - Shared Bathroom

Panoramic Cabin - Shared Bathroom

Highlights

Air conditioning
Separate bedroom
Free bottled water
Daily housekeeping
  • 19 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Laptop workspace
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin - Shared Bathroom

Cabin - Shared Bathroom

Cabin - Shared Bathroom

Highlights

Air conditioning
Separate bedroom
Free bottled water
Daily housekeeping
  • 12 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Superior

Bungalow Superior

Bungalow Superior

Highlights

Air conditioning
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Cuadruple Mini Piscina

Bungalow Cuadruple Mini Piscina

Bungalow Cuadruple Mini Piscina

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
In-room safe
  • 45.92 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
  • 27 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Beds

View all photos for Habitacion Estandar

Habitacion Estandar

Habitacion Estandar

Highlights

Air conditioning
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow Vista Laguna

Bungalow Vista Laguna

Bungalow Vista Laguna

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
In-room safe
  • 36.74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio Cuadruple Frente Laguna

Estudio Cuadruple Frente Laguna

Estudio Cuadruple Frente Laguna

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Microwave
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet with Garden View

1 bedroom, bed sheets

Chalet with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard with Lake View

1 bedroom, bed sheets

Room Standard with Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, bed sheets

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow with Garden View

1 bedroom, bed sheets

Bungalow with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow with Lake View

1 bedroom, bed sheets

Bungalow with Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow with Lake View

1 bedroom, bed sheets

Bungalow with Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet with Lake View

1 bedroom, bed sheets

Chalet with Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, bed sheets

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet with Lake View

1 bedroom, bed sheets

Chalet with Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet with Garden View

1 bedroom, bed sheets

Chalet with Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet with Garden View

1 bedroom, bed sheets

Chalet with Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the area

Bacalar

At Hotel CasaBakal - A pie de Laguna - Bacalar you'll be within just a 15-minute stroll of Cenote Esmeralda and Cenote Negro. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .The restaurant, Restaurante del hotel, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .In proximity to this 3-property class Bacalar hotel you'll find Lake Bacalar.

What's nearby

  • Cenote Cocalitos - 2 min drive - 1.5 km
  • Cenote Negro - 3 min drive - 2.2 km
  • Cenote Azul - 3 min drive - 2.2 km
  • Fort of San Felipe - 4 min drive - 3.2 km
  • Laguna Bacalar Ecological Park - 5 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬17 min walk
  • ‪Ajal - ‬4 min drive
  • ‪Taqueria el Trompo de K'los - ‬5 min drive
  • ‪Mr. Taco - ‬5 min drive

About this property

Hotel CasaBakal - A pie de Laguna - Bacalar

Lakefront hotel with free breakfast and outdoor pool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at Hotel CasaBakal - A pie de Laguna - Bacalar.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

  • 24 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel CasaBakal - A pie de Laguna - Bacalar offers 24 air-conditioned accommodations, with complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 5 metres

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante del hotel

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 350 per pet, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Bakal
Casabakal A Pie Laguna Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel
Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel CasaBakal - A pie de Laguna - Bacalar?

Hotel CasaBakal - A pie de Laguna - Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel CasaBakal - A pie de Laguna - Bacalar?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel CasaBakal - A pie de Laguna - Bacalar on 7 Aug 2025 start from NZ$207.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel CasaBakal - A pie de Laguna - Bacalar?

The closest beach to Hotel CasaBakal - A pie de Laguna - Bacalar is Dos Mulas (21 km).

Does Hotel CasaBakal - A pie de Laguna - Bacalar have a pool?

Hotel CasaBakal - A pie de Laguna - Bacalar has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel CasaBakal - A pie de Laguna - Bacalar serve breakfast?

You bet, complimentary cooked-to-order brekkie is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel CasaBakal - A pie de Laguna - Bacalar?

No, Hotel CasaBakal - A pie de Laguna - Bacalar does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel CasaBakal - A pie de Laguna - Bacalar?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel CasaBakal - A pie de Laguna - Bacalar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel CasaBakal - A pie de Laguna - Bacalar?

Furry friends are welcome at Hotel CasaBakal - A pie de Laguna - Bacalar, with food and water bowls on offer.

Hotel CasaBakal - A pie de Laguna - Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 162 reviews
Rating 8 - Good. 32 out of 162 reviews
Rating 6 - Okay. 11 out of 162 reviews
Rating 4 - Poor. 5 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful. Staff doesnt speak much english but were very kind and helpful to me as i speak broken english being from newfoundland and i dont speak a lick of spanish. A1 front desk staff. This is essentially a really nice hostel with shared facilities and amazing view so keep that in mind. We took a boat trip with John and he was AMAZING. Very nice knowledgeable man. And made our trip very special
Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place it was very relaxing and peaceful! Only knock I have is a little hike from town if walking about 30 plus minutes. I also found the beds a little too firm for my liking but that is just a personal preference.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with our dog! The food was amazing and some of the best cocktails I had while in Bacalar!
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ever!!

Casa Bakal was exceptional. The staff was friendly and knowledgeable and provided guidance for different activities. The cleaning team did an excellent job in cleaning our bungalow. The location is perfect and the views are breathtaking. A very important factor was that it was pet friendly and our little guy was very happy there as well. From arrival to departure the staff made sure we had an excellent experience and we absolutely did. Casa Bakal is definitely a return destination, often.
Beautiful views
Many activities
Stayed 3 nights in Mar 2025

6/10 Okay

Rosalie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of insects in my room
Stayed 2 nights in Mar 2025

8/10 Good

HANS M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mayra, Laveen

Stayed 1 night in Jan 2025

10/10 Excellent

OSCAR, Rialto

Stayed 1 night in Nov 2024

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location and great amenities. Kayaks and Paddle boards included which makes it great to not have to book another activity on the lagoon. Front staff very helpful and happy to give you all the tools to get by by yourself around town
Stayed 3 nights in Nov 2024

10/10 Excellent

Fido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very well maintained. Great staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tulio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect area

Amazing stay!!!!! The lagoon is great!!!! the water is warm!!!! Great hotel!!!
Stayed 3 nights in Oct 2024

8/10 Good

Alan Manuel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reservation did not specify that the bathroom was outside and shared, otherwise i would not reserve, however, the staff always maintained the facilities clean. My cabana was the 4th one (in front of the lagoon) so when the tide goes up all the grass gets wet making difficult to walk from the cabana to the main areas, some wood carpet would help to avoid this. Other than that the facilities are nice, the location is privilege, it is close to the restaurants and local attractions. I would be back for sure!!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricio

Stayed 3 nights in Jun 2024

10/10 Excellent

JOSE

Stayed 3 nights in Mar 2024

2/10 Terrible

Jose Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Put in risk our lives because of the bad conditions of the kayaks also bad service
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was super helpful. The grounds are beautiful with flowers. The direct access to the lake is a plus with kayaks available on property.
Stayed 1 night in Mar 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Isabell was awesome fluent English and Spanish Jorge the manager super nice . We shared his chefs new vegetarian creation . it was awesome! Jim and Karen
Stayed 2 nights in Jan 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great view and service

Our family of 3 stayed in the room with 4 twin beds (backpacker style!) when we stayed during the annular eclipse. The room was very basic, especially the bathroom, but the view was stunning. We loved the pool, dock and ease of checking out the included kayaks and paddleboards. Service was excellent and everyone was so friendly - some of the best service we have experienced in Mexico. The only downside was the beds were quite hard and could use some kind of softer covering. Overall, highly recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

julie, hollister

Liked: Cleanliness, property conditions & facilities
Friendliness? Clean great food
Stayed 2 nights in Oct 2023

10/10 Excellent

MONICA, Chula Vista

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Altera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind.
Stayed 4 nights in Sep 2023

10/10 Excellent

John

Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing.
Stayed 3 nights in Sep 2023

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a fantastic location on the lagoon. The hotel was well kept, clean, quiet, felt safe and the staff was excellent. The only drawback was that we had to take a taxi to get to other restaurants and shops. We also had the sink spring a leak on our room, but it was quickly fixed and cleaned up. I will surely come here again.
Stayed 3 nights in Jul 2023