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Hotel CasaBakal - A pie de Laguna - Bacalar

3.0 star property

Photo gallery for Hotel CasaBakal - A pie de Laguna - Bacalar

Exterior
A room with a wooden door leading to a balcony with a view of the sea, a woven wall, and a small shelf with bottles.
Exterior
Dock
Panoramic Cabin - Shared Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Bar
The current price is NZ$289
includes taxes & fees
29 June - 30 June

Explore the area

View map
Costera #81 MZ 5 LT 139, Colonia Magisterial, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min drive‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Municipal Spa of Bacalar
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

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Habitacion Cuadruple Vista Laguna

Habitacion Cuadruple Vista Laguna

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

Tapanco Cuadruple Vista Laguna

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Bungalow Vista Laguna

Bungalow Vista Laguna

Bungalow Vista Laguna

  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow Cuadruple Mini Piscina

A spa area with a rectangular hot tub, a wicker chair, and lush tropical vegetation.

Bungalow Cuadruple Mini Piscina

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow Superior

Bungalow Superior

Bungalow Superior

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Estandar

Bungalow Estandar

Bungalow Estandar

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

Bungalow Superior Vista Laguna

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

Bungalow Cuadruple Estandar

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitacion Estandar

Habitacion Estandar

Habitacion Estandar

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estudio Cuadruple Frente Laguna

A hammock under a thatched roof, a view of a beach, and a clear blue sky.

Estudio Cuadruple Frente Laguna

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Bungalow with Lake View

Bed sheets

Bungalow with Lake View

  • Lake view
  • 37 sq m
  • Sleeps 2

View all photos for Bungalow with Garden View

Bed sheets

Bungalow with Garden View

  • Garden view
  • 46 sq m
  • Sleeps 4

View all photos for Room Standard with Lake View

Bed sheets

Room Standard with Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 20 sq m
  • Sleeps 4

View all photos for Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

Estudio Superior Frente Laguna

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cabin - Shared Bathroom

A row of thatched-roof cabins with wooden furniture and a clear view of the turquoise sea.

Cabin - Shared Bathroom

  • Lake view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Cabin - Shared Bathroom

Panoramic Cabin - Shared Bathroom

Panoramic Cabin - Shared Bathroom

  • Lagoon view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

At Hotel CasaBakal - A pie de Laguna - Bacalar you'll be within a 20-minute stroll of popular places like Lake Bacalar and Cenote Cocalitos. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 3-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 2 min drive - 1.5 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Cenote Cocalitos - 3 min drive - 1.5 km
  • Municipal Spa of Bacalar - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Albahaca - ‬17 min walk
  • ‪Navieros Bacalar - ‬4 min drive
  • ‪gelato artesanal - ‬5 min drive
  • ‪La Bendición Dios - ‬4 min drive
  • ‪Blu Beach Club - ‬6 min drive

About this property

Hotel CasaBakal - A pie de Laguna - Bacalar

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at Hotel CasaBakal - A pie de Laguna - Bacalar.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

  • 24 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel CasaBakal - A pie de Laguna - Bacalar offers 24 air-conditioned accommodations, with complimentary bottles of water. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Casa Aakal Lagoon Front
Bacalar
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, 335 reviews
The price is NZ$235
includes taxes & fees
12 July - 13 July
Casa Aakal Lagoon Front

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Bakal
Casabakal A Pie Laguna Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel
Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel CasaBakal - A pie de Laguna - Bacalar?

Hotel CasaBakal - A pie de Laguna - Bacalar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel CasaBakal - A pie de Laguna - Bacalar?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel CasaBakal - A pie de Laguna - Bacalar on 29 Jun 2026 start from NZ$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel CasaBakal - A pie de Laguna - Bacalar have a pool?

Hotel CasaBakal - A pie de Laguna - Bacalar has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel CasaBakal - A pie de Laguna - Bacalar serve breakfast?

You bet, complimentary cooked-to-order brekkie is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel CasaBakal - A pie de Laguna - Bacalar?

No, Hotel CasaBakal - A pie de Laguna - Bacalar does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel CasaBakal - A pie de Laguna - Bacalar?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel CasaBakal - A pie de Laguna - Bacalar?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel CasaBakal - A pie de Laguna - Bacalar?

Furry friends are welcome at Hotel CasaBakal - A pie de Laguna - Bacalar, with food and water bowls on offer.

Hotel CasaBakal - A pie de Laguna - Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 199 reviews
Rating 8 - Good. 36 out of 199 reviews
Rating 6 - Okay. 20 out of 199 reviews
Rating 4 - Poor. 6 out of 199 reviews
Rating 2 - Terrible. 4 out of 199 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard A

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Room was a bit sad though
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location & view, nice personal, great restaurant, kayak & padels
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place, the staff is amazing as well as the breakfast they provide 😍
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with our dog! The food was amazing and some of the best cocktails I had while in Bacalar!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

John

Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

clement

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Fido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very well maintained. Great staff.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean staff was friendly.. we got the room above the kitchen so it was loud
Stayed 1 night in Aug 2025
Verified

8/10 Good

karen

Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel because it's right by the lagoon and has incredible sunrises. You can go kayaking or relax in the pool while having a cocktail.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect area

Amazing stay!!!!! The lagoon is great!!!! the water is warm!!!! Great hotel!!!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breath taking views!! Amazing staff and Great Activities
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities

Just wonderful! Heavenly

Perfect location, kayak was available for no charge and no time frame Axel was accommodating breakfast was exceptional and lunch could have picked a better spot, my dog was welcome and lots of green for him to play, bar had a refreshing fruit smoothie. ALL AROUND WONDERFUL
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel with very friendly service

Really enjoyed our family stay at this small lakeside hotel. Our room was lovely rustic chic, clean and had very good aircon. The breakfast each morning was superb- a mix of buffet items and ordering a la carte. So far the best cocktails I’ve tasted on this 2 week trip. Good proximity to main “town” and other restaurants Highly recommend
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location and great amenities. Kayaks and Paddle boards included which makes it great to not have to book another activity on the lagoon. Front staff very helpful and happy to give you all the tools to get by by yourself around town
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Omar

Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was super helpful. The grounds are beautiful with flowers. The direct access to the lake is a plus with kayaks available on property.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere and friendly staff. Everything seemed easy.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place it was very relaxing and peaceful! Only knock I have is a little hike from town if walking about 30 plus minutes. I also found the beds a little too firm for my liking but that is just a personal preference.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Carlo Dubon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything that you need
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, property conditions & facilities
Friendliness? Clean great food
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Katharine

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good scenic location and very comfy bed. Staff were not very friendly, especially the older porter who was decidedly grumpy! We thought we had paid in advance only to be told we owed the amount on arrival. We were told it was a 20 minute walk into town but it was over half an hour. The place needed a lot of tlc including tatty chairs on our balcony and broken tiles on the floor. Our shower sprayed water everywhere, flooding the bathroom. No hairdryer or fridge.
Tatty chairs
Litter
Tatty chairs
In need of tlc
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ever!!

Casa Bakal was exceptional. The staff was friendly and knowledgeable and provided guidance for different activities. The cleaning team did an excellent job in cleaning our bungalow. The location is perfect and the views are breathtaking. A very important factor was that it was pet friendly and our little guy was very happy there as well. From arrival to departure the staff made sure we had an excellent experience and we absolutely did. Casa Bakal is definitely a return destination, often.
Beautiful views
Many activities
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Isabell was awesome fluent English and Spanish Jorge the manager super nice . We shared his chefs new vegetarian creation . it was awesome! Jim and Karen
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Altera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a fantastic location on the lagoon. The hotel was well kept, clean, quiet, felt safe and the staff was excellent. The only drawback was that we had to take a taxi to get to other restaurants and shops. We also had the sink spring a leak on our room, but it was quickly fixed and cleaned up. I will surely come here again.
Stayed 3 nights in Jul 2023