2/10 Terrible
Ceyon
Travelled with family
17 Sept 2025
Disliked: Cleanliness, room comfort
Not great
We went as a family of 4. My husband, 21yo daughter and 4yo son.
Positives: The location is stunning. The water is very shallow so it's great for kids. No seaweed, a warm. Really, a dream.
Negatives:
1. The main negative was the deception of the vip staff. Beware-they will try to sign everyone up for a timeshare. My 21 yo daughter decided to attend (she makes adult money). She watched the 90 min presentation and they refused to provide the 3 day 2 night stay as promised. They had 3 people attempt to sell her the package. She went with the intention to possibly purchase because she loved the area so much but was not at all impressed with the property or amenities. They told her that she didn't meet the qualifications because she was not 30yo or married. No one explained that prior to booking her or attempting to sell her the package. It was not stated on any of their paperwork. Deceptive practices.
2. The food was mediocre at best. Room service food was not good.
3. We had 2 rooms. Room 1: had a broken shower door so the bathroom would flood every time you took a shower. We would clean it up ourselves of course but it was very annoying. The shower water would go from warm to scolding hot several times during the shower in both rooms. Be careful with kids.
Room 2 smelled musty and moldy the entire time. Giant bug in room 2. Needs new paint, chipped.
4. There was very little alcohol in the drinks.
5. No one answers the phone. Called front desk, spa, service etc.
Ceyon
Stayed 4 nights in Sep 2025
