Grand Park Royal Cancun - All Inclusive

4.0 star property
On beach with 2 outdoor pools, near La Isla Shopping Mall

Photo gallery for Grand Park Royal Cancun - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Property video
Royal Master Suite Hot Tub
5 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Ocean View King

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
The current price is NZ$776
includes taxes & fees
13 July - 14 July

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min drive‬
  • Gaviota Azul Beach
    ‪4 min drive‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Villa Premier Plunge Pool Ocean Front

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite Hot Tub

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 95 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Master Suite Ocean Front

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Royal Suite Hot Tub

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 103 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Villa Deluxe Ocean Front

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Ocean View Double

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front King

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Premier Superior Ocean Front Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Royal Suite King Hot Tub

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

8.4 out of 10
Very good
(170 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa Deluxe

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front Doble

8.4 out of 10
Very good
(78 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Royal Suite Doble Hot Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Premier PlungePool King OceanFront

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Villa Junior Suite Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
  • 86 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim up King

8.6 out of 10
Excellent
(32 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Villa Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa Junior

  • Sleeps 4
  • 2 Queen Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Twin Room Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Deluxe

  • Sleeps 4
  • 2 Queen Beds

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Quadruple Room Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa Master

  • Sleeps 2
  • 1 King Bed

Twin Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Deluxe

  • Sleeps 2
  • 1 King Bed

Double Room Luxury With Beach View

  • Beach view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Grand Park Royal Cancun - All Inclusive. You'll be 2 km (1.2 mi) from La Isla Shopping Mall and 2.2 km (1.3 mi) from Gaviota Azul Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Flor de Sal, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. 7535 square feet (700 square metres) of event facilities include 6 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free valet parking, along with the convenience of an area shuttle. .Attractions within a 30-minute walk of this Zona Hotelera property include Forum Beach and Cancun Convention Center.

What's nearby

  • Chac Mool Beach - 13 min walk - 1.1 km
  • Forum Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 3 min drive - 1.8 km
  • Gaviota Azul Beach - 4 min drive - 2.2 km
  • La Isla Shopping Mall - 4 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • El Mirador
  • ‪Lobby Bar - ‬7 min walk
  • ‪Café Solé - ‬2 min walk
  • ‪Restaurante Cocay - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

  • 247 guestrooms or units
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on 13 Jul 2025 start from NZ$769.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive is a short 13-minute walk from Chac Mool Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Grand Park Royal Cancun - All Inclusive?

Yep, there is an onsite spa at Grand Park Royal Cancun - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Park Royal Cancun - All Inclusive have a pool?

Yep, and guests love it! Grand Park Royal Cancun - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Grand Park Royal Cancun - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Park Royal Cancun - All Inclusive.

Is there a free airport shuttle available at Grand Park Royal Cancun - All Inclusive?

No, Grand Park Royal Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Park Royal Cancun - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Park Royal Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Park Royal Cancun - All Inclusive?

No, pets are not allowed.

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1178 out of 2325 reviews
Rating 8 - Good. 600 out of 2325 reviews
Rating 6 - Okay. 281 out of 2325 reviews
Rating 4 - Poor. 133 out of 2325 reviews
Rating 2 - Terrible. 133 out of 2325 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 7 nights in Mar 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for spring break. Very laid back and enjoyable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day we arrived we didn’t get our luggage to our room so we went for dinner and at 9 pm after getting no answer on any phone extension I went down to concierge to get them to report no one answering phone and get our luggage. We had several incidents of no one answering phone for ie an issue with extreme noise in next room. My friend also tripped and fell at adult pool where there is a step down to a lower level located in the area where there are the free cabanas over looking the ocean. Fortunately she was not injured there is no marking on the step and this could be easily remedied by a Color strip at the step edge for warning. Otherwise we were pleased with the quality of the restaurants and professional friendly service if all staff. One other concern was that there were frequent nights where a restaurant was closed causing other restaurants to be Soo busy and unable to get in unless willing to wait an hour or more.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I thoroughly enjoyed my stay at the Grand Royal Park - Cancún. I didn’t know what to expect headed to Cancún for the first time, but this resort exceeded expectations.
Stayed 5 nights in Mar 2025

6/10 Okay

Trixie Gould

Liked: Cleanliness
We loved the swim up room. Wish it came with the butler like it used to.
Stayed 5 nights in Mar 2025

8/10 Good

Frederick Aries

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant service and front desk. Sale people little pushy. Good food and location on the beach is amazing!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kahlil Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We really enjoyed ourselves! Pool was nice. Amenities were great including getting to use room service once a day included in price. We saw a magic show one night! The hibachi grill was our favorite place to eat at. Loved the ice cream /dessert bar. Beautiful beach area. Some places around the area look a bit dated but nothing serious. Overall i greatly recommend staying here. Great price and best bang for ur buck. Hotel staff cleaned our rooms and refreshed towels everyday! Loved it!
Stayed 5 nights in Mar 2025

8/10 Good

Harsh Sandip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property and service. We stayed for a week in January. Really liked our stay. Staff were really friendly and good. Nice and clean beach.
Stayed 7 nights in Jan 2025

10/10 Excellent

Caitlin Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough wonderful things about this beautiful property!! My family with two small kids just spent a week there and had the best time. The views, beach, room and friendly staff were amazing. A must for a vacation, especially with children. We will be back again! 10/10
Stayed 7 nights in Mar 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Mar 2025

6/10 Okay

Javier

Stayed 3 nights in Mar 2025

2/10 Terrible

Javier

Stayed 3 nights in Mar 2025

10/10 Excellent

Jose, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros; Nice hotel, great location, staff are amazing, super clean, food is good for the most part, nice complete gym (AC was lacking in there), all rooms have ocean view. Drinks were good for the most part. Entertainment was OK but not over the top. Great experience I must say. Cons: You have to pay to eat at the steakhouse (!!) which is insane to me, need one or two more restaurants for variety and more variety at the buffet! Lifeguards kept on whistling to people; would not let anyone bathe in the sea while all other hotels around was OK.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tom

Stayed 6 nights in Mar 2025

4/10 Poor

John Knox

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed there a few years back and it was fantastic. They just came under new ownership and the quality of the food, service, etc has gone way down! We won't go back there again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Sabrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sofiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, excellent service 5 star
Stayed 6 nights in Dec 2024

6/10 Okay

Anand, north chelmsford

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were limited
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, good location, beach area is really nice, helpful
Stayed 8 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 4 nights in Mar 2025

8/10 Good

ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and clean. The staff were exceptional especially the the one concierge Sara.
Stayed 7 nights in Mar 2025

6/10 Okay

MAGGIE YONG, Fresh Meadows

Stayed 6 nights in Mar 2025

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food, drink, room and cleanliness were very good. I will not go again. Too much pressure to become a member and emotional bullying for saying no. Also not able to get a sunbed with even a little shade and most of the best beds were for members and VIP s.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. It’s a smaller resort compared to large ones at the Mayan Riviera. Everything is conveniently located within steps. The food was great and the overall cleanliness is top notch. No one in our family had any stomach issues. There is a big shopping mall about 5 min drive by uber. The night time shows are modest, except the Mexican night which had an amazing show. If you are looking for more night life, you will have to go off resort. Overall we loved our stay there and are looking forward to returning soon.
Stayed 7 nights in Mar 2025