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Grand Park Royal Cancun - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Cancun - All Inclusive

Royal Master Suite Hot Tub adults only +18 | View from room
Property video
2 outdoor pools, pool umbrellas, pool loungers
Master Suite Ocean Front | Living area
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$647
includes taxes & fees
15 Apr - 16 Apr

Explore the area

View map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪13 min walk‬
  • Place, Forum Beach
    ‪18 min walk‬
  • Place, La Isla Shopping Mall
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Villa Deluxe

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Junior Suite Plunge Pool

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim up King

8.6 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Master Suite

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Premier Ocean Front Doble

8.4 out of 10
Very good
(90 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Master Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite Doble Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front Double

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Royal Master Suite Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Grand Royal Suite Hot Tub adults only +18

  • Ocean view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier Superior Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa Deluxe Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Premier Plunge Pool Ocean Front

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Grand Villa Master Suite Ocean Front

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa Premier PlungePool King OceanFront

  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

8.4 out of 10
Very good
(183 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Royal Suite King Hot Tub adults only +18

9.0 out of 10
Wonderful
(36 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Grand Park Royal Cancun - All Inclusive. You'll be 2 km (1.2 mi) from La Isla Shopping Mall and 1.8 km (1.1 mi) from Cancun Convention Center. Highlights at this beachfront property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Veranda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 7535 square feet (700 square metres) of event facilities include 6 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. There's also free valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute walk of this 4-property class Zona Hotelera property include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 30 minutes you'll find Forum Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Chac Mool Beach - 13 min walk - 1.1 km
  • Forum Beach - 18 min walk - 1.5 km
  • Cancun Convention Center - 4 min drive - 1.8 km
  • La Isla Shopping Mall - 4 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • ‪Flor De Sal - ‬3 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪El Mirador - ‬1 min walk
  • ‪Restaurante Cocay - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 247 guestrooms or units
  • 4 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Flor de Sal
  • Koi
  • Le Grand Prime & Lounge
  • Veranda

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on 15 Apr 2026 start from NZ$647, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive is a short 13-minute walk from Chac Mool Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Grand Park Royal Cancun - All Inclusive?

Yep, there is an onsite spa at Grand Park Royal Cancun - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Grand Park Royal Cancun - All Inclusive have a pool?

Yep, and guests love it! Grand Park Royal Cancun - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive features 2 outdoor pools, a full-service spa and 6 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Grand Park Royal Cancun - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Park Royal Cancun - All Inclusive.

Is Grand Park Royal Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, 2 outdoor pools and a corner/local shop, it's no surprise that Grand Park Royal Cancun - All Inclusive is a hit with families.

Is there a free airport shuttle available at Grand Park Royal Cancun - All Inclusive?

No, Grand Park Royal Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Park Royal Cancun - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Park Royal Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Park Royal Cancun - All Inclusive?

No, pets are not allowed.

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1230 out of 2377 reviews
Rating 8 - Good. 612 out of 2377 reviews
Rating 6 - Okay. 293 out of 2377 reviews
Rating 4 - Poor. 127 out of 2377 reviews
Rating 2 - Terrible. 115 out of 2377 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Zachary Jawed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view. Clean room.
View from balcony
Restaurant view
Gym view
Stayed 3 nights in Dec 2025

8/10 Good

Athena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C in my room was a little warm. I tried to change the temperature but it didn’t work
Stayed 9 nights in Dec 2025

10/10 Excellent

Jayson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! We loved our stay. Especially our butler Yahiria she was the best!
Stayed 7 nights in Nov 2025

10/10 Excellent

Aleasha Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the beach and pool were amazing!
Stayed 7 nights in Nov 2025

10/10 Excellent

Traci

Liked: Cleanliness, amenities
We had the 6th floor and it was hot at night
Stayed 5 nights in Dec 2025

8/10 Good

Geovanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Tim

Liked: Staff & service, amenities
Staff was excellent!
Stayed 3 nights in Dec 2025

10/10 Excellent

Yongjun

Stayed 6 nights in Dec 2025

10/10 Excellent

Juan

Stayed 4 nights in Aug 2025

10/10 Excellent

Arnas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great! The last two years we stayed at resorts where the food lacked flavor and the cocktails were nothing but sugar. We never even felt a buzz, but this resort didn’t hold back on the alcohol — which was a plus for us. This resort offered great food options and tasted great! Flor de Sal and the breakfast place were our favorite. Go to Flor de Sal early for your evening dinner because sometimes there is a 40 minute wait. The staff was super friendly, the ocean was great (took a few extra steps to get there in comparison to other resorts). My only con about this place is that they don’t offer transportation to and from the airport… they told us we could get a taxi or an Uber. Let me tell you that the taxi will charge an arm and a leg, last time they charged us $80 just to get to our resort from the airport! It should NEVER cost that much. This time we ordered an Uber and it was only $20! So I’d recommend using an uber when you’re in Cancun. Other than this, it was a great stay for my boyfriend and I.
Stayed 6 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Gilberto E

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifil suite, great Service and awesome location, we had a great experience
Stayed 6 nights in Nov 2025

10/10 Excellent

Mitul

Stayed 4 nights in Nov 2025

8/10 Good

Willie, Saint Petersburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this place but I want to come to a place and relax. I don't want people trying to sell me any type of resal estate or benefits package.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bethany Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good staff, good food
Stayed 4 nights in Nov 2025

8/10 Good

Silvia, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Butler service. Need more activities (some were scheduled, but did not happen) Evening shows were also canceled.
Stayed 6 nights in Nov 2025

8/10 Good

Oleksiy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Nov 2025

10/10 Excellent

Alexey

Great Place! Nice staff!
Stayed 9 nights in Nov 2025

10/10 Excellent

Garreth

Liked: Cleanliness, staff & service, amenities
Grand Park was the best all-inclusive we have ever stayed at. We almost never booked because the pool seemed less entertaining than other spots, so glad we chose to give it a go! The daily entertainment is AMAZING! Our children kept saying it is the nicest hotel they have ever stayed at. It wasn’t more luxurious than some very high end hotels we have stayed at but it shows how much our kids loved it! Some of our faves: the beach (wide open and amazing); the breakfast omelette; the Mexican fiesta, the staff; the gelato parlor; the swim up bar
Stayed 8 nights in Nov 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and just like the pictures we had the grand master villa on the oceanfront. Food was fantastic all the staff were amazing and friendly. We had a butler for the week it comes with the villas . Her name was Jessica she was amazing. We had a group of 10 people down there. She reserved our bali beds and made all of our dinner reservations, sent us the daily schedule with her recommendations and was available for anything else we needed. If you can please request her, she was amazing. She organized our transport as well. Big shout out to Jessica she really did everything she could to make it our dream vacation. The beach was second to none. If you're looking for a relaxing vacation in a smaller resort . This is the place for you. Everything is nicely spread out for a smaller resort and not overcrowded
Plunge pool om our deck
Sunrise
Sunrise
Stayed 7 nights in Nov 2025

10/10 Excellent

Victor

Stayed 3 nights in Nov 2025

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s my third year of visiting Cancun and the best hotel I’ve seen. Great gym, sauna, clean room and assorted food, happy that there was an European food like. I loved that there is pool and beach side for adults only. I loved the little cafeteria with coffee and ice cream available for all day. Special thanks to Ganzalo our servant who was the best and most helpful person
Stayed 12 nights in Nov 2025

6/10 Okay

Shayne Allan

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Small buffet not refilled often, to many rules, swim up was ice cold unusable, booked restaurants good. Cold food
Stayed 7 nights in Nov 2025

4/10 Poor

Igor

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2025

8/10 Good

fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service(Sara) was exceptional
Stayed 7 nights in Nov 2025