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Hotel Alux Cancun

3.0 star property

Photo gallery for Hotel Alux Cancun

Exterior
Room
Lobby
Lobby sitting area
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida Uxmal 21 Supermanzana 23, Manzana 3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Room

Room

Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Cancun

Hotel Alux Cancun puts you in the heart of Cancun, within just a 10-minute stroll of Las Palapas Park and Mercado 23. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find luggage storage and a front desk safe. .Attractions within a 10-minute drive of this 3-property class Downtown Cancun hotel include Plaza Las Americas and Cancun Mall.

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.4 km
  • Benito Juarez Municipal Building - 8 min walk - 0.7 km
  • Plaza 28 - 14 min walk - 1.2 km
  • Plaza Las Americas - 5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪La Parrilla - ‬4 min walk
  • ‪KFC - ‬2 min walk
  • ‪Porky's Tacos - ‬3 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Hotel Alux Cancun

Hotel Alux Cancun offers its guests tour/ticket assistance and a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 30 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Smoking in designated areas
Hotel Alux Cancun offers 30 accommodations with air conditioning. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alux Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property only accepts cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 002-025-001234/2026

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Alux Cancun?

Hotel Alux Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alux Cancun?

As of 8 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Alux Cancun on 29 Jul 2026 start from NZ$80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Alux Cancun?

The closest beach to Hotel Alux Cancun is Delfines Beach (12.5 km).

Is there a free airport shuttle available at Hotel Alux Cancun?

No, Hotel Alux Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alux Cancun?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Alux Cancun?

No, pets and service animals are not allowed.

Hotel Alux Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 119 reviews
Rating 8 - Good. 47 out of 119 reviews
Rating 6 - Okay. 29 out of 119 reviews
Rating 4 - Poor. 9 out of 119 reviews
Rating 2 - Terrible. 11 out of 119 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is nice. The property is dated but a great price and comfortable. Very close to ADO bus
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robbie

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

Noisey but great location.

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

carlos

There are no dining options on the property, but there are plenty of local food options nearby. there is no microwave or refrigerator
Stayed 1 night in Aug 2025
Verified

8/10 Good

Brian

Liked: Cleanliness
Disliked: Amenities
It was old school and an authentic experience. Don't ever let the chains take over. They Suck.!!
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Phetnikone

Disliked: Property conditions & facilities
We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Eugene

Disliked: Amenities
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

KRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables las personas que me atendieron en general todo muy bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y amable muchas gracias.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Paulina

Liked: Cleanliness
La habitación limpia solamente el AC muy ruidoso y la TV tenía una luz muy incómoda por la noche
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No aceptaron pago con tarjeta, el hotel es viejo y algo descuidado
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Alejandra

Disliked: Staff & service
Terrible, es pago al llegar donde forzada ente es efectivo. Llegue 11.30pm, no hay cajeros o bancos cerca, pague en dólares y no anexo el monto qué me cobro a mi recibo. Llame en 2 ocaciones para ver disponibilidad y otra para avisar que estaba en camino. No se me notifico que solo es efectivo, así pude haber pagar otro viaje al uber para un cajero a retirar.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
La habitación estaba bien, está bien ubicada.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia agradable.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Hugo

Liked: Staff & service, amenities
el aire acondicionado muy ruidoso y la tv no encendio
Stayed 1 night in May 2024
Verified

2/10 Terrible

Cesar Alfonso

Disliked: Cleanliness, amenities, property conditions & facilities
Está cerca de la central pero no había agua caliente, solo fria y bien fria, no volvería a hospedarme a menos que no encontrase otra opción
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

MARCIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não compensa

Queria apenas um hotel ao lado do terminal ADO. Objetivo atingido, mas este hotel é muuuuito ruim. Atendimento péssimo, com os funcionários atendendo sem vontade, quarto ruim. A noite o barulho da rua não para, com polícia, alarme, gritaria, etc. Se tivesse que ficar por aqui de novo escolheria outro hotel. Ah, só aceita pagamento em dinheiro.
Lobby
Não sei o que é essa área. Imagino que deveria ser uma sala para comer.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Riquelmis

Disliked: Cleanliness
Ahi cucarachas en el baños
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

Cynthia yaylen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se puede pagar con tarjeta
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay papel de baño, la sabana de una cama manchada, la chica de recepción muy lenta
Stayed 1 night in Sep 2023
Verified

8/10 Good

Arafat

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien por el precio pagado!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno 1. Agua caliente 2. Internet 3. Aire acondicionado
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico

Buena ubicación en el centro de la ciudad
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

jose juan

Liked: Staff & service, property conditions & facilities, room comfort

La ducha

Todo excelente hasta que entras a la ducha, esta se encontraba bastante sucia y hasta con cabellos en la coladera, me dio asco meterme a bañar
Stayed 2 nights in Jun 2022