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Hotel DNA Cancun

2.5 star property

Photo gallery for Hotel DNA Cancun

Standard Double Room, 2 Double Beds
Outdoor pool
Interior
Terrace/patio
Exterior detail

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Calle 12 Pte. 64, Cancun, QROO, 77524
  • Place, Mercado 23
    ‪14 min walk‬
  • Place, Ultramar Ferry Puerto Juárez
    ‪4 min drive‬
  • Place, Las Palapas Park
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Hotel DNA Cancun puts you in the centre of Cancun, 3.5 km (2.2 mi) from Plaza Las Americas and 9 km (5.6 mi) from Langosta Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and tour/ticket assistance. Other amenities include luggage storage and a front desk safe. There's also the convenience of free self parking. .Sights within a 20-minute drive of this Downtown Cancun hotel include Tortuga Beach and La Isla Shopping Mall.

What's nearby

  • Séptimo Día Adventist Church - 6 min walk - 0.6 km
  • Mercado 23 - 14 min walk - 1.3 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 2.1 km
  • Las Palapas Park - 5 min drive - 1.8 km
  • Benito Juarez Municipal Building - 5 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Casa Bea - ‬11 min walk
  • ‪Donceles 28 - ‬9 min walk
  • ‪Salbutes y empanadas [Doña Mery] - ‬12 min walk
  • ‪Pizzas Magnatti - ‬8 min walk

About this property

Hotel DNA Cancun

Hotel DNA Cancun offers its guests a terrace, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. Free self parking is available.

This Cancun hotel is smoke free.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
Hotel DNA Cancun offers 6 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel DNA Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500.0 per stay
  • Cleaning fee: MXN 150 per accommodation, per stay.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel DNA Cancun Hotel
Hotel DNA Cancun Cancun
Hotel DNA Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel DNA Cancun?

Hotel DNA Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel DNA Cancun?

Yep, Hotel DNA Cancun has a free self car park.

Are there any beaches close to Hotel DNA Cancun?

The closest beach to Hotel DNA Cancun is Delfines Beach (13.4 km).

Is there a free airport shuttle available at Hotel DNA Cancun?

No, Hotel DNA Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel DNA Cancun?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel DNA Cancun?

No, pets and service animals are not allowed.

Hotel DNA Cancun Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Reem

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This is not as advertised there is NO consumer service desk, NO English speaker person, They don't offer water in the rooms if you arrive after the shops are all closed be sure to buy your own water, and if you arrive late and need to take your medication good luck wait until nest morning you go buy it from the gestation, the bath room door does not close live with it ,its hard to use the sink too.in general tis is not a hotel .
Stayed 6 nights in Dec 2021

2/10 Terrible

Anita, Las Vegas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, smelly, in a dangerous part of the town
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Sergio León

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden aquí, menos si van en familia

Fue horrible, mande a mi familia, el persona del lugar no estaba casi nunca en el hotel, cuando estaban no hacían caso. A la entrada sólo dieron un rollo de papel higiénico y nunca dieron más. El entorno es inseguro, abandonado en una zona peligrosa. El precio fue muy alto para lo que vale. No se otorgo factura, el responsable del hotel quería que pagáramos más dinero para generar la factura, cuando los impuestos se habían pagado por anticipado a hoteles.com , en el sitio de hoteles.com no se puede generar factura y nadie responde al teléfono. No volveremos a este lugar ni a comprar a través de esta palataforma.
Stayed 3 nights in Dec 2021