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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Puerto Morelos Town Square

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

2 outdoor pools, pool loungers
Creator video - submitted by Ex2Greatness
2 outdoor pools, pool loungers
Coffee/tea maker
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
The current price is NZ$815
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Place, Ojo de Agua Beach
    ‪6 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Luxury Room

View from room

Luxury Room

8.4 out of 10
Very good
(170 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 207 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Premium bedding
3 bedrooms
Hairdryer
  • Ocean view
  • 265 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Family Room

Family Room | View from room

Family Room

7.8 out of 10
Good
(59 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite at Ventus Ha

Premium bedding, minibar, in-room safe, desk

Junior Suite at Ventus Ha

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room at Ventus Ha

Premium bedding, minibar, in-room safe, desk

Family Room at Ventus Ha

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Premium bedding
  • 53 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Queen Murphy Bed

View all photos for Room Deluxe with Pool View

Premium bedding, minibar, in-room safe, desk

Room Deluxe with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Premium bedding, minibar, in-room safe, desk

Suite Junior with View

  • 53 sq m
  • Sleeps 4

View all photos for Family Room -5 guests- Standard with Pool View

Premium bedding, minibar, in-room safe, desk

Family Room -5 guests- Standard with Pool View

  • 53 sq m
  • Sleeps 5

View all photos for Suite Junior with Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Room Junior with Pool View

Premium bedding, minibar, in-room safe, desk

Room Junior with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Pool View

Premium bedding, minibar, in-room safe, desk

Suite Superior with Pool View

  • 103 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium with Sea View

  • Sea view
  • 103 sq m
  • Sleeps 4

View all photos for Junior Suite

View from room

Junior Suite

8.8 out of 10
Excellent
(50 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

Coffee/tea maker

Suite (One Bedroom Suite Platinum)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

About the area

Puerto Morelos

A family-friendly stay in Puerto Morelos awaits you at Hotel Marina El Cid Spa & Beach Resort All Inclusive. You'll be 2.3 km (1.4 mi) from Puerto Morelos Artists’ Cooperative and 2.3 km (1.4 mi) from San Jose Catholic Parish. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The restaurant, Hacienda Arrecife, serves Mexican cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site marina and free kids' club. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Other amenities include a gym, a Turkish bath/hammam and a hot tub. .Within a 30-minute walk of this 4-property class Puerto Morelos property, attractions include Puerto Morelos Town Square and Ojo de Agua Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 4 min drive - 1.8 km
  • Puerto Morelos Town Square - 6 min drive - 2.5 km
  • Ojo de Agua Beach - 6 min drive - 2.5 km
  • Puerto Morelos Artists’ Cooperative - 6 min drive - 2.5 km
  • San Jose Catholic Parish - 6 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Ile De France - ‬3 min walk
  • ‪Aromas - ‬3 min walk
  • ‪La Alhambra - ‬1 min walk
  • ‪A'akat - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family fun on the beach, with 2 outdoor pools, near Puerto Morelos Town Square
Some rates at Hotel Marina El Cid Spa & Beach Resort All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar.

A business centre and a meeting room are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

  • 500 guestrooms or units
  • 4 levels
  • 12 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

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Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 1,468 reviews
The price is NZ$815
includes taxes & fees
17 Feb - 18 Feb
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Bicycle tours
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Paddleboard
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

Property Registration Number 01230110flb40

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

What is the cancellation policy at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Hotel Marina El Cid Spa & Beach Resort All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Marina El Cid Spa & Beach Resort All Inclusive on 17 Feb 2026 start from NZ$779.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Marina El Cid Spa & Beach Resort All Inclusive?

The closest beach to Hotel Marina El Cid Spa & Beach Resort All Inclusive is Puerto Morelos Beach (3.7 km).

Is there a spa on site at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Yep, there is an onsite spa at Hotel Marina El Cid Spa & Beach Resort All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have a pool?

Yep, and guests recommend it! Hotel Marina El Cid Spa & Beach Resort All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Hotel Marina El Cid Spa & Beach Resort All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Marina El Cid Spa & Beach Resort All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Is Hotel Marina El Cid Spa & Beach Resort All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Hotel Marina El Cid Spa & Beach Resort All Inclusive is a hit with families.

Is there a free airport shuttle available at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

No, Hotel Marina El Cid Spa & Beach Resort All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

No, pets and service animals are not allowed.

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1276 out of 2215 reviews
Rating 8 - Good. 551 out of 2215 reviews
Rating 6 - Okay. 225 out of 2215 reviews
Rating 4 - Poor. 80 out of 2215 reviews
Rating 2 - Terrible. 83 out of 2215 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jackie Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice
Stayed 7 nights in Nov 2025

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent
Stayed 5 nights in Nov 2025

10/10 Excellent

Lloyd John William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very large and looked well kept. Food was good but a bit repetitive after 4-5 days. Poops were great. Definitely family friendly lots of families.
Stayed 10 nights in Oct 2025

8/10 Good

Tatyana

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Yes
Stayed 8 nights in Oct 2025

10/10 Excellent

Nataliia

Stayed 8 nights in Oct 2025

10/10 Excellent

Kerry

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 4 nights in Nov 2025

8/10 Good

Christine Rose Frances

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on the second floor so no view. Nice pool and music & activities. Just no options for getting breakfast with room service
Stayed 7 nights in Oct 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
We love that everyone was so friendly
Stayed 10 nights in Oct 2025

10/10 Excellent

Sung W

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and kind staffs
Stayed 4 nights in Aug 2025

10/10 Excellent

Randy Orlando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful! Food and drinks especially!
Stayed 7 nights in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Saimari May Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! And we love the food!
Stayed 6 nights in Oct 2025

4/10 Poor

Lindsey

Stayed 5 nights in Oct 2025

8/10 Good

Freshta, Edmonton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good staff.good food kids frendly .clean room
Stayed 7 nights in Oct 2025

10/10 Excellent

robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony had a big tree which left a small view of pool and ocean but it was still beautiful!
Stayed 7 nights in Oct 2025

10/10 Excellent

Jody

Liked: Property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 5 nights in Oct 2025

10/10 Excellent

Varaprasad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Zachary

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean, great staff, food is good. Always had good service.
Stayed 8 nights in Oct 2025

10/10 Excellent

Thomas Theodore Fields,, Farmerville, LA 71241

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 15th trip to the area but the first at the resort. It was fabulous. Everything from the staff to being greeted by lemur and racoons as the wandered through the resort. One area of improvement would be a resort map. So much to do.
Stayed 7 nights in Oct 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food at all the restaurants here is amazing!! Best we’ve ever had at a hotel in Cancun. The staff could be rude. They seem bothered when you order certain drinks. The service at the bars was what I didn’t like. At times I was second thinking ordering anything to drink.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shaveta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s safe and cleaned . My family loved it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Megan Marie

Stayed 5 nights in Jul 2025

6/10 Okay

Angela

Travelled with family and small children
Liked: Amenities
You couldn’t really sit outside because there was too many mosquitoes plus when you go to the restaurant it’s boiling outside but when you’re going to the restaurant, it’s freezing. It’s uncomfortably cold so I had to wear a jumper. Couldn’t wear my outfits every evening.
Stayed 8 nights in Oct 2025

10/10 Excellent

Elizabeth Karen

Stayed 7 nights in Oct 2025