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Hotel Santa Maria Cancun

3.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

Photo gallery for Hotel Santa Maria Cancun

Interior detail
Interior detail
Shower, free toiletries, towels
Interior detail
32-inch LCD TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$82
includes taxes & fees
19 Jan - 20 Jan 2026

Explore the area

View map
Cancun, QROO
  • Place, Mercado 23
    ‪9 min walk‬
  • Place, Las Palapas Park
    ‪16 min walk‬
  • Place, Plaza 28
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Superior Room

Standard Superior Room

Standard Superior Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cable channels
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, desk, WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, desk, WiFi, bed sheets

Room Superior

  • 27 sq m
  • Sleeps 4

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About the area

Cancun

At Hotel Santa Maria Cancun you'll be within just a 15-minute stroll of Mercado 23 and Séptimo Día Adventist Church. Highlights at this hotel include in-room LCD TVs. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a terrace, a garden and a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Cancun hotel include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Séptimo Día Adventist Church - 9 min walk - 0.8 km
  • Mercado 23 - 9 min walk - 0.8 km
  • Las Palapas Park - 16 min walk - 1.4 km
  • Benito Juarez Municipal Building - 17 min walk - 1.5 km
  • Plaza 28 - 3 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive

Restaurants

  • ‪Tacos Beef - ‬9 min walk
  • ‪El Pocito - ‬4 min walk
  • ‪Las Tortas de Cochinita - ‬5 min walk
  • ‪Taqueria los 3 Reyes - ‬5 min walk
  • ‪Barbacoa de borrego - ‬7 min walk

About this property

Hotel Santa Maria Cancun

Hotel with free parking, near Ultramar Ferry Puerto Juárez
As a guest of Hotel Santa Maria Cancun, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hotel Santa Maria Cancun also features a garden, concierge services, and an ATM. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 49 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
Hotel Santa Maria Cancun offers 49 air-conditioned accommodations, with free toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Maria Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property Registration Number 005-007-007299/2025

We should mention

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Santa Maria Cancun.

Property is also known as

Dogtown Suites
Dogtown Suites Cancun
Dogtown Suites Hotel
Dogtown Suites Hotel Cancun
Santa Maria Cancun
Hotel Santa Maria Cancun Hotel
Hotel Santa Maria Cancun Cancun
Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Santa Maria Cancun?

Hotel Santa Maria Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Maria Cancun?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Cancun on 19 Jan 2026 start from NZ$73.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Maria Cancun?

Yep, Hotel Santa Maria Cancun has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Santa Maria Cancun?

The closest beach to Hotel Santa Maria Cancun is Delfines Beach (13.4 km).

Does Hotel Santa Maria Cancun serve breakfast?

Yeah, brekkie is available daily.

Is there a free airport shuttle available at Hotel Santa Maria Cancun?

No, Hotel Santa Maria Cancun does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Maria Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Maria Cancun?

No, pets and service animals are not allowed.

Hotel Santa Maria Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 130 out of 479 reviews
Rating 8 - Good. 148 out of 479 reviews
Rating 6 - Okay. 101 out of 479 reviews
Rating 4 - Poor. 55 out of 479 reviews
Rating 2 - Terrible. 45 out of 479 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaga

Stayed 1 night in Aug 2025

10/10 Excellent

Gaga

Stayed 1 night in Aug 2025

8/10 Good

Jadai Magdiel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gaga

Stayed 1 night in Aug 2025

8/10 Good

Erwin

Very helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Kody

Liked: Cleanliness, staff & service, property conditions & facilities
Very gracious staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good. But the room we got was located in the front and noise was very bad. Get a rear room.
Stayed 1 night in Mar 2025

8/10 Good

Tram

Travelled with family
Liked: Cleanliness, staff & service, amenities
Emplacement bien situé, restaurants locaux.
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

No hot water..no pool
Stayed 1 night in Nov 2024

2/10 Terrible

Salvador

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smelled bad as soon as you walked in. The door of our room was open. Overpriced for not having hot water, no fridge, limited towels (2) Room very hot. Sheets feel like toilet paper. They also don’t have an elevator or you get the 3rd floor you have to carry everything up and down the stairs. Service was very poor. Do not recommend. Waste of money
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable. La habitación sencilla pero limpia. El hotel es muy bonito. Te regalan café en la mañana.
Stayed 1 night in Oct 2024

2/10 Terrible

Andrea L

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no hot water and I went to report it and they only told me to leave the faucet open until hot water came out (hot water never came out).
Stayed 1 night in Oct 2024

10/10 Excellent

Gaga

Stayed 1 night in Sep 2024

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jhennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, ac works great, friendly staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Rola Le

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very clean and safe! close to market 23 where there is plenty of food options. several supermarkets within 15 min walk. Only a bit of noise can be heard from traffic on the street.
Stayed 1 night in Jan 2024

4/10 Poor

Kirpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paramjit Singh

Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, short distance to a food market, good Wi-Fi. A nice cheap restaurant right across the street after 6pm.
Stayed 7 nights in Oct 2023

8/10 Good

irfan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good price and theres close market to shop 👍
Stayed 1 night in Oct 2023

4/10 Poor

mike

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I reserv for one person a ine room with queen bed , having refrigerator with microwave as it was shoing on the picture...instead they give me a larger room with two twin bed with no refrigerator and no microwave...my explanation and request was neglected..my request to see or talk to manager hed no respond...they asked me if i want have what i reserved, i should pay 150 pesos extra...that is radicollous!!!
Stayed 5 nights in Oct 2023

2/10 Terrible

DEEPAK, MILTON

Liked: Cleanliness, amenities, property conditions & facilities
Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood. The hotel is far from Bus terminal which is the tourist area in downtown. Hotel was mostly empty in my 7 day stay.

4/10 Poor

Erika Villa

Travelled with family
Disliked: Amenities, property conditions & facilities
Area was bad. No elevator. No phone in the rooms. Staff rude and wouldn’t even acknowledge us.
Stayed 6 nights in Aug 2023