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Marriott Cancun, An All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools

Where to?

Dates

August 2025

September 2025

Enjoy the serene beach views from this seaside lookout with a thatched roof and palm trees.

Experience the hotel's modern atrium, featuring a spacious communal area with a reception desk, seating, and lush greenery.

Relax by the serene pool surrounded by lounge chairs and umbrellas.

Enjoy breathtaking ocean views from the balcony.

Experience the grandeur of our lobby, featuring a starry night sky design, a grand archway, and a spacious seating area with comfortable sofas and chairs.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service
Spa

includes taxes & fees

7 Sept - 8 Sept

Explore the area

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500

Aquaworld
‪5 min walk‬
Delfines Beach
‪4 min drive‬
La Isla Shopping Mall
‪5 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Room options

Relax in a serene ocean-view room with a large bed, flat-screen TV, and balcony.

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

Exceptional

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Sofa bed - single

Blackout curtains

Down duvet

39 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Relax in a stylish room with two beds, a flat-screen TV, and a balcony offering ocean views.

Room, 2 Double Beds, Non Smoking, Oceanfront (View)

Wonderful

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Down duvet

Separate bedroom

Blackout curtains

1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Relax in a spacious room with a large bed, desk, and city view.

Room, 1 King Bed with Sofa bed, Resort View

Wonderful

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Sofa bed - single

Blackout curtains

Down duvet

39 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Relax in a spacious room with a large bed, separate bed, desk, and TV, offering a view of the outdoors through large windows.

Room, 2 Double Beds, Balcony, Ocean View

Excellent

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Down duvet

Separate bedroom

Blackout curtains

1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Room, 1 Double Bed, Balcony, Partial Ocean View

Excellent

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Sofa bed - single

Blackout curtains

Down duvet

39 sq m
Ocean view
Sleeps 4
1 Double Bed

Two single beds with white bedding, a flat-screen TV, and a large window with a city view.

Room, 2 Double Beds, Partial Ocean View

Excellent

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Down duvet

Blackout curtains

Separate bedroom

39 sq m
Ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Balcony, Resort View

Very good

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Down duvet

Blackout curtains

Separate bedroom

39 sq m
Ocean view
Sleeps 4
2 Double Beds

Enjoy a restful stay in this room with a large bed, flat-screen TV, and desk area, plus a balcony with city views.

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Excellent

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Sofa bed - single

Blackout curtains

Down duvet

39 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Relax in a spacious room with a large bed, a wall-mounted lamp, and a stunning ocean view.

Suite, 1 Bedroom, Oceanfront

Wonderful

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Blackout curtains

Sofa bed - single

55 sq m
1 bedroom
Ocean view
Sleeps 4
1 Double Bed

Relax in a spacious room with a large window, flat-screen TV, and cozy seating area.

Suite, 1 Bedroom, Balcony

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Blackout curtains

Sofa bed - single

55 sq m
1 bedroom
Ocean view
Sleeps 4
1 Double Bed

Relax in a spacious room with a large bed, dining area, and balcony view.

Executive Suite, 1 Bedroom

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

LCD TV

Blackout curtains

Sofa bed - single

55 sq m
1 bedroom
Ocean view
Sleeps 4
1 Double Bed

About the area

Cancun

You'll be connected to the convention centre at Marriott Cancun, An All-Inclusive Resort, and within just a 15-minute stroll of Aquaworld and Ballenas Beach. Highlights at this luxury property include 10 restaurants, 2 outdoor swimming pools and a free water park. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and mani/pedis. The restaurant, Cevichería by La Isla, serves seafood and is open for lunch. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free kids' club, gym and lazy river. 125 square feet (12 square metres) of event facilities include 4 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4.5-property class Zona Hotelera property include Iberostar Cancun Golf Course and Hotel Zone Beaches.

What's nearby

Aquaworld - 5 min walk - 0.4 km
Iberostar Cancun Golf Course - 3 min drive - 2.8 km
Delfines Beach - 4 min drive - 4.3 km
La Isla Shopping Mall - 5 min drive - 3.6 km
Cancun Interactive Aquarium - 5 min drive - 3.6 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

‪Fred's House - ‬8 min walk
‪McDonald's - ‬7 min walk
‪BlueAgave - ‬9 min walk
‪Chambao - ‬7 min walk
‪JW Marriott Lobby Bar - ‬3 min walk

About this property

Marriott Cancun, An All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools

Some rates at Marriott Cancun, An All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Marriott Cancun, An All-Inclusive Resort offers its guests a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 125 square feet (12 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Marriott Cancun, An All-Inclusive Resort. A round-trip airport shuttle and a bus station shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

450 guestrooms or units

6 levels

10 dining venues

2 bars or lounges

Conference rooms

125 sq ft of conference space

12 sq. m of conference space

Deli

Kid's club (free)

Cabanas by the pool (surcharge)

Umbrellas for the pool

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Terrace

Garden

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Coffee shop

Bar by the pool

Swim-up bar

Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body scrubs.

Languages

English, Spanish

Similar properties

Exchange vows on a picturesque beachside lawn overlooking the ocean, surrounded by lush greenery and beautiful flowers.

Pool
All-inclusive
Spa
Pet-friendly

includes taxes & fees

5 Sept - 6 Sept

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Bus station shuttle (surcharge)
Free self parking on site
Free uncovered valet parking on site
Onsite parking includes off-street options

Food and drink

10 restaurants
2 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Casa Madre
Cevichería by La Isla
Hana Polynesian Grill
Mo's Burgers and Shakes
Sacbé Beach Shack

Things to do

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free water park
Health club
Hot tub
Lazy river
Playground
Shopping
Waterslide
Wine tasting room

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free cot
Free rollaway/extra bed
Free water park access
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

125 square feet of conference space
4 meeting rooms

Outdoors

Garden
On the beach
Pool cabanas (surcharge)
Pool umbrellas
Terrace
Vegetable garden

Spa

Body scrubs
Deep-tissue massages
Facials
Manicures/pedicures
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Designated smoking areas (fines apply)
Double-glazed windows
Lifeguards
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Cancun CasaMagna

Cancun Marriott Resort

CasaMagna Marriott

CasaMagna Marriott Resort

Marriott Cancun

Marriott CasaMagna

Marriott CasaMagna Cancun

Marriott CasaMagna Cancun Resort

Marriott CasaMagna Resort

Marriott CasaMagna Resort Cancun

Marriott Casamagna Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Marriott Cancun, An All-Inclusive Resort?

Marriott Cancun, An All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Cancun, An All-Inclusive Resort?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Marriott Cancun, An All-Inclusive Resort on 7 Sept 2025 start from NZ$807.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Cancun, An All-Inclusive Resort?

Yep, Marriott Cancun, An All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Marriott Cancun, An All-Inclusive Resort?

Yep, Marriott Cancun, An All-Inclusive Resort is a short 10-minute walk from Ballenas Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Marriott Cancun, An All-Inclusive Resort?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Marriott Cancun, An All-Inclusive Resort have a pool?

Marriott Cancun, An All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Marriott Cancun, An All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Marriott Cancun, An All-Inclusive Resort?

Marriott Cancun, An All-Inclusive Resort features 2 outdoor pools, a health club and 1 hot tub.

What makes Marriott Cancun, An All-Inclusive Resort a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Marriott Cancun, An All-Inclusive Resort.

Is Marriott Cancun, An All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Marriott Cancun, An All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Marriott Cancun, An All-Inclusive Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Marriott Cancun, An All-Inclusive Resort?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Cancun, An All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Marriott Cancun, An All-Inclusive Resort?

No, only service animals are allowed.

Marriott Cancun, An All-Inclusive Resort Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Soraya

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great all inclusive experience at Marriott Cancun. Good: • Dinner options were great. We tried every restaurant on property and none disappointed.

Stayed 6 nights in Apr 2025

10/10 Excellent

Khine

Travelled with family

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great for our family trip. Everything I hoped for. We will stay there again

Stayed 1 night in May 2025

10/10 Excellent

Dontae

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was absolute wonderful

Stayed 1 night in Apr 2025

10/10 Excellent

Sokia

6 May 2025

Liked: Staff & service, amenities

Beautiful property

Stayed 3 nights in May 2025

10/10 Excellent

Rene

4 May 2025

Stayed 8 nights in Apr 2025

10/10 Excellent

Rene

Travelled with family

4 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second time here...we also spend 10 days during Christmas. And we will definitely come back 3rd time...We loved the staff everyone was so helpful and kind...to our big surprise when we dine in Toscann restaurant hostes Angelica remember our Son name he is 6 and this made him feel very very special...excellent staff,especially Angelica Rodriguez, Susana Zenteno and Jesus Diaz.. And can not forget the Carlos and Gustavo who welcome us every day with smile and helped us with everything...especially because those ppl we will be back again soon .

Stayed 10 nights in Dec 2024

8/10 Good

Carlos

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

Dax

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing resort!

Stayed 4 nights in Apr 2025

10/10 Excellent

Mahyar

26 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Mounir, Iron Station

Travelled with family and small children

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As someone with celiac disease, traveling can often be stressful, and dining out is one of the most difficult aspects. Cross-contamination is a serious issue for people with celiac and most places, especially other Marriott properties have not been nearly as equipped or trained to handle it properly. But this stay was completely different. Your Chef Angel, Chef Albert, and the entire culinary team went above and beyond in every possible way. Their knowledge about CD, their commitment to safe preparation, and their overall attitude of kindness and inclusion completely blew me away. Furthermore, they didn’t just make me feel safe, they made me feel seen. I was given direct access to them to discuss my needs, and they never once made me feel like I was being difficult, a burden or inconvenient. They showed me genuine care and compassion, treating my dietary restrictions not as a burden, but as something they were happy to accommodate with excellence. They even made special gluten free baked goods just for me-something that I rarely get to enjoy. They prepared meals to-go when I had to leave the hotel, fully understanding that eating safely outside would be nearly impossible. Property was beautiful.

Stayed 3 nights in Apr 2025

10/10 Excellent

Maan

Travelled with family, Travelled with family and small children

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best destination for family. Very clean, staff are amazingly friendly.

Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas J., Fort Myers

26 Apr 2025

Great

Stayed 5 nights in Apr 2025

10/10 Excellent

TYRONE, florissant

26 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Kavita

Travelled with family

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, awesome & fun entertainment staff (Michel, George, Alexis), kitchen staff was very accommodating for vegetarians (even at the restaurants), staff & service was great, and Sacobe beach shack literally on the beach was perfect!

Stayed 5 nights in Apr 2025

6/10 Okay

Vladislavs

25 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beach is not good with many stones in the water. Something that we were not made aware of prior to our visit.

Stayed 5 nights in Mar 2025

10/10 Excellent

David

Travelled with family and small children

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is superb. The activities staff (Jorge, in particular) keep you engaged and grooving. The Camp Club (for kids) has an amazing staff (Ms. Gabriela is an All-Star) that made the experience for my 9-yr-old one to remember. The drinks are plentiful, the restaurants are great (Casa Madre is by far the best, and yet always the least crowded?!), and everything from check-in to check out is 5 stars. If you manage to snag a Spa appointment with Angelica, you're in for one of the most relaxing experiences of your life. There's an adults-only area/bar for those travelling withOUT kids, so it's really a resort for all travellers.

Stayed 7 nights in Apr 2025

6/10 Okay

Maria jose

Travelled with partner

24 Apr 2025

Liked: Cleanliness, property conditions & facilities

The staff is not prepared to receive that much people for Holly Week. Really slow and bad service in dining restaurants. Also the bedrooms are not sound proof, so if you plan to rest and sleep well on your vacations this is not the hotel for you. I will not book again

Stayed 5 nights in Apr 2025

2/10 Terrible

Roberta

Travelled with family

24 Apr 2025

Liked: Cleanliness, property conditions & facilities

Horrible experience Food was terrible Got food poisoning last two nights and the only thing they did was reimburse for medical

Stayed 7 nights in Apr 2025

8/10 Good

Amal

22 Apr 2025

Good

Stayed 3 nights in Apr 2025

10/10 Excellent

Lauren

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

What an amazing resort. Staff was incredible, amenities and food excellent, great for kids. Kids camp was wonderful. Would definitely come back!

Stayed 5 nights in Apr 2025

10/10 Excellent

Jun

21 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Zahra

Travelled with family, Travelled with family and small children, Travelled with group

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were a group of 18 including 8 kids ranging from 2-10 yrs old. They had something for everyone. Our older kids enjoyed the kids club activities for a few hours each day. The food was decent. Most of the restaurants (except the very underwhelming Italian restaurant) were able to accommodate our ridiculously large group. Teppanyaki was our favorite, highly recommend, we booked it 2x. The ceviche and the fish taco stand were a hit too. Shout out to Victor and Erik at the pool that took care of the never ending drink and nuggets, fries, and pizza requests of the kids.

Stayed 7 nights in Apr 2025

8/10 Good

Yong

21 Apr 2025

Stayed 4 nights in Apr 2025

2/10 Terrible

Damaris

20 Apr 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Been to this property in 2022 and the experience prompted to revisit again. This trip in 2025, it’s a huge change since last visit, my party and I did not get the same attention as other guest given it’s an all inclusive and would attribute this to my colored skin. Waiters ignored us and declined to fulfill my party orders especially the restaurants by the pool. Spoke with the dining supervisor but nothing changed. Also, if you plan to come to this resort, prepare yourself to wake up at 6am to block pool chairs. By 6.30am all pool chairs are taken and won’t have anywhere to keep your belongings while at the pool.

Stayed 3 nights in Apr 2025

6/10 Okay

Weixiang

Travelled with family, Travelled with family and small children

20 Apr 2025

Liked: Cleanliness

Disliked: Staff & service

below average food. service was good for the most part but some of servers had attitudes. I didnt understand what they said but the look and tone of voice made it very obvious. Make all of us very uncomfortable from time to time. Stay away from Japanese restaurant. everything is salty. rice has no flavor, and Hibachi............... well....... for beginner I guess. You are only allow to order 1 item, which is chicken, steak or seafood. Yes you heard me right. all inclusive but you only allow to get 1! Oh wait! Let me remind you, 1 chef running 2 table so your rice and (1 item) will be eating separtely 30 minutes apart. Hana everything is over cook. yes including steak. Marriott didnt meet my expectation on this property.

Stayed 5 nights in Apr 2025

Marriott Cancun, An All-Inclusive Resort

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Room, 2 Double Beds, Partial Ocean View

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View all photos for Room, 2 Double Beds, Balcony, Resort View

Room, 2 Double Beds, Balcony, Resort View

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View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

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Suite, 1 Bedroom, Oceanfront

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Suite, 1 Bedroom, Balcony

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View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

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Sensira Resort & Spa Riviera Maya – All Inclusive

About the area

Cancun

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Marriott Cancun, An All-Inclusive Resort

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Hilton Cancun Mar Caribe All-Inclusive Resort

Hilton Cancun Mar Caribe All-Inclusive Resort

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