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Paradisus Cancún – All Inclusive

Property class: 5 and above

Photo gallery for Paradisus Cancún – All Inclusive

A large hotel with multiple pyramid-shaped roofs, a central courtyard, and palm trees.
Property video
A resort with a pool, beach, and ocean view.
A resort with multiple hotel buildings, a beach, and a swimming pool.
A seaside restaurant with thatched umbrellas, wicker furniture, and a view of the ocean.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$1,161
includes taxes & fees
5 Dec - 6 Dec

Explore the area

View map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪5 min walk‬
  • Place, Nichupté Lagoon
    ‪5 min walk‬
  • Place, Oasis Arena
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Master Suite Sunset View

A modern hotel room with a large bed, a bathtub, a balcony with a view of the sea, and a dining area.

Premium Master Suite Sunset View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Two Bedrooms Master Suite

A balcony with a view of the sea, a bathtub, two wicker chairs, and a small table with a handbag and sunglasses.

Premium Two Bedrooms Master Suite

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Premium Suite Sunset View

A hotel room with a large bed, a view of a building through a glass door, a round mirror, and a small table with a lamp.

Premium Suite Sunset View

8.0 out of 10
Very good
(5 reviews)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

A hotel room with a large window, a sofa, a TV, and a balcony with a view of the ocean.

The Reserve Adults Only Master Suite – Ocean View

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Sunset View Adults Only

A hotel room with a large bed, a television on a tripod stand, a bathroom with a bathtub, and a shower.

The Reserve Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(6 reviews)
  • Lagoon view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite – Ocean View

A hotel room with a bed, a sofa, a dining table with chairs, a lamp, and a view of the ocean.

The Reserve Adults Only Suite – Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Sunset View Adults Only

A modern hotel room with a sofa, a round table, a television, and a view of the outdoors.

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Concierge Junior Suite Ocean View

A hotel room with a bed, a chair, a TV, a mirror, and a wardrobe.

Family Concierge Junior Suite Ocean View

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Suite Ocean View

A hotel room with a bed, a desk with a chair, a table with chairs, and a balcony with a view of the ocean.

Family Concierge Suite Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Governor Suite

A modern hotel room with a large TV, a sofa, a dining area, and a balcony with a view of the ocean.

Governor Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Concierge Suite Sunset View

A modern hotel room with a balcony, a sofa, a round table, and a chair.

Family Concierge Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Sunset View

A hotel room with a bed, a TV, a lamp, and a view of a building through a large window.

Family Concierge Junior Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Two Bedroom Sunset View

A hotel room with a bed, a round table, a chair, a sofa, a large window with a view of the sea, and a balcony.

Family Concierge Two Bedroom Sunset View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Concierge Two Bedroom Ocean View

A hotel room with two beds, a TV, a mirror, a lamp, and a small table.

Family Concierge Two Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Condo, 4 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite Sunset View

A hotel room with a bed, a television, a lamp, and a mirror.

Junior Suite Sunset View

7.8 out of 10
Good
(145 reviews)
  • Lagoon view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

A bedroom with a bed, a TV, and a view of the ocean.

Junior Suite Ocean View

8.0 out of 10
Very good
(59 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Junior Suite Sunset View Adults Only

A hotel room with two beds, a sofa, a small table, a lamp, a mirror, and a large window with curtains.

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(16 reviews)
  • Lagoon view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

A neatly arranged bedroom with a large bed, bedside tables, a mirror, and a hanging light fixture.

The Reserve Adults Only Junior Suite – Ocean View

8.4 out of 10
Very good
(13 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Paradisus Cancún – All Inclusive. Within a 30-minute stroll, you'll find Museo Maya Trailhead and Luxury Avenue Shopping Mall. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Gastro Hall, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the 4 outdoor swimming pools and golf course. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of an area shuttle.
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What's nearby

  • Aquaworld - 5 min walk - 0.4 km
  • Nichupté Lagoon - 5 min walk - 0.4 km
  • Oasis Arena - 14 min walk - 1.2 km
  • Ballenas Beach - 16 min walk - 1.4 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬11 min walk
  • ‪Bana - ‬1 min walk
  • ‪Coyote Loco - ‬11 min walk
  • ‪Alberca / Pool - ‬1 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Paradisus Cancún – All Inclusive

Some rates at Paradisus Cancún – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 5-star Cancun property is smoke free.

  • 771 guestrooms or units
  • 7 levels
  • 5 buildings
  • 9 dining venues
  • 7 bars or lounges
  • Conference rooms
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus Cancún – All Inclusive offers 771 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Restaurants on site

  • Capella
  • Gastro Hall
  • Kao
  • Sal Steak Cave
  • Sante

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 005-007-002571/2025

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

What is the cancellation policy at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on 5 Dec 2026 start from NZ$1,161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus Cancún – All Inclusive?

Yep, Paradisus Cancún – All Inclusive has a free self car park.

Are there any beaches close to Paradisus Cancún – All Inclusive?

Yep, Paradisus Cancún – All Inclusive is a short 15-minute walk from Ballenas Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Paradisus Cancún – All Inclusive?

Yep, there is an onsite spa at Paradisus Cancún – All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Paradisus Cancún – All Inclusive have a pool?

Yep, and guests love it! Paradisus Cancún – All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive features 4 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and free minibar items.

What makes Paradisus Cancún – All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Paradisus Cancún – All Inclusive.

Is Paradisus Cancún – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Paradisus Cancún – All Inclusive is a hit with families.

Is there a free airport shuttle available at Paradisus Cancún – All Inclusive?

No, Paradisus Cancún – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus Cancún – All Inclusive?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Paradisus Cancún – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Paradisus Cancún – All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Paradisus Cancún – All Inclusive?

Yep, Paradisus Cancún – All Inclusive has a 9-hole golf course.

Paradisus Cancún – All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 423 out of 554 reviews
Rating 8 - Good. 80 out of 554 reviews
Rating 6 - Okay. 26 out of 554 reviews
Rating 4 - Poor. 12 out of 554 reviews
Rating 2 - Terrible. 13 out of 554 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and a very friendly staff that made our stay a success!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. Staff were amazing and the property was clean and cozy.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff and good collection of food and beverages and also lots of family activities, definitely recommend
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and safe
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great! Will definitely stay again!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, property, staff were so friendly ,everything was amazing!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Lovely staff and great amenities. We enjoyed the many kid friendly activities within the kids club including the foam party at the pool, piñata, and movie night. Food and entertainment was also excellent!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, it was a mother daughter getaway and one of our favorites. Will definitely be going back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food and staff were amazing
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities plus facilities outstanding. It’s a 5 ⭐️ Hotel.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was amazing. I’ll be returning again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , and great service from the staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kid friendly.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent food, drinks, amenities.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Family friendly
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience! Daily entertainment both for families and Adults. A lot of food options and great service. I would recommend this hotel to family and friends.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, staff were very friendly and helpful and everything was very clean
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great service
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Food as good all the restaurant was amazing.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that was perfect for our family.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend stay. The only issue was that a portion of the pool was designated for different types of members, which was a bit annoying.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful all around! Great remodeling and absolutely the best service anywhere! Highly recommend!
Stayed 7 nights in Jul 2026