Save

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Adults-only beachfront hotel with 4 outdoor pools

Where to?

Dates

February 2026

March 2026

4 outdoor pools, pool umbrellas, pool loungers

Creator video - submitted by Xplore With Erionne

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast included
Spa
Parking included
Free Wi-Fi

includes taxes & fees

24 Feb - 25 Feb

Explore the area

Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

Place, Hotel Zone Beaches
‪5 min walk‬
Place, Cancun Interactive Aquarium
‪5 min walk‬
Place, La Isla Shopping Mall
‪6 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪27 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Suite Junior

40 sq m
Sleeps 3

Suite Junior with Partial Sea View

40 sq m
Sleeps 3

Suite Junior with Sea View

40 sq m
Sleeps 3

Suite Premium with Sea View

40 sq m
Sleeps 2

Suite Premium with Sea View

60 sq m
Sleeps 2

Suite Premium with Ocean View

40 sq m
Sleeps 3

Junior Suite (U)

Wonderful

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

Wonderful

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Wonderful

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

Excellent

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

40 sq m
Sleeps 2
1 King Bed

Suite Ocean View Elite Club (U)

Very good

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

40 sq m
Sleeps 2
1 King Bed

Suite Ocean View Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (M)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

40 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

Wonderful

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 3
2 Double Beds

Junior Suite (C)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Partial Sea View (C)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

Wonderful

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

40 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (L)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

39 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

40 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (E)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Very good

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

59 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

39 sq m
Sleeps 2
1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

Separate bath and shower

Sleeps 2
1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

1 bedroom
Sleeps 2
1 King Bed

Suite Junior

40 sq m
Sleeps 3

Suite Junior with Partial Sea View

40 sq m
Sleeps 3

Suite Junior with Sea View

40 sq m
Sleeps 3

Suite Premium with Ocean View

40 sq m
Sleeps 3

Suite Premium with Sea View

40 sq m
Sleeps 2

Suite Premium with Sea View

60 sq m
Sleeps 2

About the area

Cancun

A luxury stay in Cancun awaits you at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this all-inclusive hotel include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages and body wraps along with access to the steam room. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera hotel include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach.

What's nearby

Hotel Zone Beaches - 5 min walk - 0.4 km
Marlin Beach - 5 min walk - 0.4 km
Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
Cancun Interactive Aquarium - 5 min walk - 0.4 km
La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

‪El Fish Fritanga - ‬6 min walk
‪Capuchino Bar - ‬4 min drive
‪Don Julio Restaurant - ‬2 min walk
‪Duna Pool Bar - ‬7 min walk
‪Cambalache - ‬6 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Adults-only beachfront hotel with 4 outdoor pools

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

1 building

428 guestrooms or units

12 levels

6 dining venues

4 bars or lounges

Built in 2022

Buffet breakfast (free)

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Concierge

Corner/local shop

Garden

BBQ grill(s)

Beauty salon

Lift

Smoking in designated areas

Swim-up bar

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

25 Feb - 26 Feb

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

4 Feb - 5 Feb

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

4 outdoor pools
Full-service spa
Gym

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body wraps
Massage
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
12 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

55-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Minibar

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino

Riu Kukulkan Inclusive Cancun

Hotel Riu Palace Kukulkan Adults Only

Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive on 24 Feb 2026 start from NZ$1,050.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is a short 5-minute walk from Hotel Zone Beaches.

Is there a spa on site at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like body wraps.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Riu Palace Kukulkan - Adults Only - All Inclusive a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants.

What time are check-in & check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Shamusa, Westford

Travelled with partner

4 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The best hotel I have been to hands down, I’ll definitely stay here in case I come back to Cancun again. Thanks to all the entertainment and the workers for always being available I don’t remember all names but the customer service was incredible. I wish I could give a 10 stars

Stayed 7 nights in Oct 2025

10/10 Excellent

Shannon

3 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes it was amazing

Stayed 4 nights in Oct 2025

8/10 Good

Andreina E

2 Nov 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn

2 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean, great staff and lots of activities.

Stayed 7 nights in Oct 2025

4/10 Poor

Monae

Travelled with partner

1 Nov 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The resort is nice but the food sucks. I had the elite club pass and couldn’t get a reservation in the restaurants… also I couldn’t sleep due to banging all night for 2 days of construction being done. Not a very relaxing vacation.

Stayed 3 nights in Oct 2025

10/10 Excellent

Olivia

Travelled with partner

1 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely hotel, only weird thing. At an all inclusive everything is free… except the pool table? It was odd. But would still stay again

Stayed 5 nights in Oct 2025

10/10 Excellent

Daniela Copenhaver

Travelled with partner

1 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience! We didn’t want to leave! Great food options, 3 pools, amazing staff.

Stayed 4 nights in Oct 2025

10/10 Excellent

Juan a

31 Oct 2025

Stayed 7 nights in Oct 2025

10/10 Excellent

Kristie Ann

Travelled with family

31 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our stay was outstanding. We upgraded to the Elite Club and it was the best thing we could have done. It was clean, the food was wonderful but the staff was absolutely phenomenal! Your staff went above and beyond. To Edwardo the lifeguard. Saul and Karen the wait staff and front desk. We could not have asked for better. I will say this though your other lifeguards need to some lessons from Edwardo.

Stayed 4 nights in Oct 2025

4/10 Poor

Trisha

Travelled with partner

31 Oct 2025

Disliked: Staff & service

Our check-in was a disaster and the staff at the front desk were extremely rude and unhelpful. They run a scam where they charge you for 2nd in room at 'last minute' premium rates, even though I notified them 2 months in advance that we would be a party of 2. I asked to speak to the General Manager, they sent me the activities co-ordinator. I wrote the GM personally and never got a response. The rest of the staff and experience was OK. There was construction throughout the night unyil 3 AM, and no apologies or make goods from the resort... you hear the traffic highway noise inside your room at all times. Food was OK. Drink was OK. I've worked in hospitality and tourism for 25 years and have been going to Mexico for that long... I will never book at a Riu property again. They had an opportunity to make good on the terrible start, but never caught up... they really need to focus more on Hospitality training. Unfortunately, they lost a client that could have booked many room nights with them throughout the year. If you look at my previous reviews, you will see that I don’t make bad reviews easily, as I have empathy for hard working hospitality & tourism staff. So take heed of this one. NOT RECOMMENDED!

Stayed 7 nights in Oct 2025

8/10 Good

Rob & Donnalee

31 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was nice and clean was enjoyable

Stayed 7 nights in Oct 2025

10/10 Excellent

Jiara

31 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great time!!!

Stayed 5 nights in Oct 2025

10/10 Excellent

Jodeen M

30 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was great rooms were absolutely spotless and beautiful. We upgraded our room to Elite after we got there and it was well worth it! Will definitely go back

Stayed 8 nights in Oct 2025

10/10 Excellent

Bikal

30 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful

Stayed 3 nights in Oct 2025

8/10 Good

Tina

Travelled with group

30 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly

Stayed 3 nights in Oct 2025

10/10 Excellent

Liana

Travelled with partner

30 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Elite club offers a memorable experience and the balcony giving clear scenicviews of the pools and beach.

Stayed 4 nights in Oct 2025

10/10 Excellent

Jordan

Travelled with partner

30 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was spotless

Stayed 5 nights in Oct 2025

8/10 Good

Maria Fatima

29 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good breakfast, wide variety, replenished frequently but you can end up with dryish food if your arrival time is off. Overall very pleased with options and taste

Stayed 4 nights in Oct 2025

10/10 Excellent

RANAE

Travelled with partner

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

The rooms are always clean, the food was great and the staff us amazing.

Stayed 5 nights in Jul 2025

10/10 Excellent

Jaquana Jonquel

Travelled with partner

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff

Stayed 3 nights in Oct 2025

10/10 Excellent

Ricky Allen

29 Oct 2025

Stayed 10 nights in Oct 2025

10/10 Excellent

Shaniya, Virginia Beach

Travelled with partner

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

My 4-day stay at Riu Palace Kukulkan was absolutely amazing! The resort is spotless, the staff are incredibly friendly, and the ocean views are breathtaking. The food and drinks were top-notch with plenty of variety, and the parties were amazing, full of energy. The entire experience felt relaxing and luxurious from start to finish — I can’t wait to come back!

Stayed 4 nights in Oct 2025

10/10 Excellent

Angela M

28 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were very friendly, the hotel was very clean and well kept. There was a variety of foods to choose from. I especially want to give a shout out to Michael at the pool bar and Efrain who was our server at the Steak house restaurant. Efrain gave impeccable service! I felt pampered and my stay at the Riu was five stars.

Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

28 Oct 2025

Stayed 9 nights in Oct 2025

10/10 Excellent

Matthew Borges

28 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2025

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite Junior

Suite Junior

View all photos for Suite Junior with Partial Sea View

Suite Junior with Partial Sea View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Premium with Sea View

Suite Premium with Sea View

View all photos for Suite Premium with Sea View

Suite Premium with Sea View

View all photos for Suite Premium with Ocean View

Suite Premium with Ocean View

View all photos for Junior Suite (U)

Junior Suite (U)

Highlights

View all photos for Junior Suite, Partial Ocean View (U)

Junior Suite, Partial Ocean View (U)

Highlights

View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

Highlights

View all photos for Junior Suite Ocean Front Elite Club (U)

Junior Suite Ocean Front Elite Club (U)

Highlights

View all photos for Suite Ocean View Elite Club (U)

Suite Ocean View Elite Club (U)

Highlights

View all photos for Junior Suite Ocean Front Elite Club (M)

Junior Suite Ocean Front Elite Club (M)

Highlights

View all photos for Suite Ocean View Elite Club (M)

Suite Ocean View Elite Club (M)

Highlights

View all photos for Junior Suite (M)

Junior Suite (M)

Highlights

View all photos for Junior Suite, Partial Sea View (M)

Junior Suite, Partial Sea View (M)

Highlights

View all photos for Junior Suite Vista Mar (M)

Junior Suite Vista Mar (M)

Highlights

View all photos for Junior Suite Ocean View Elite Club (M)

Junior Suite Ocean View Elite Club (M)

Highlights

View all photos for Junior Suite Ocean View Elite Club (U)

Junior Suite Ocean View Elite Club (U)

Highlights

View all photos for Junior Suite (B2C-US)

Junior Suite (B2C-US)

Highlights

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

Highlights

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Suite, Ocean View (Elite Club, B2C-US)

Highlights

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Junior Suite, Partial Ocean View (B2C-US)

Highlights

View all photos for Junior Suite (C)

Junior Suite (C)

Highlights

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Junior Suite, Oceanfront (Elite Club | C)

Highlights

View all photos for Junior Suite, Partial Sea View (C)

Junior Suite, Partial Sea View (C)