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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Adults-only beachfront hotel with 4 outdoor pools

Where to?

Dates

December 2025

January 2026

4 outdoor pools, pool umbrellas, pool loungers

Creator video - submitted by Xplore With Erionne

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Room service

Explore the area

Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

Place, Hotel Zone Beaches
‪5 min walk‬
Place, Cancun Interactive Aquarium
‪5 min walk‬
Place, La Isla Shopping Mall
‪6 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪27 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Suite Junior

40 sq m
Sleeps 3

Suite Junior with Partial Sea View

40 sq m
Sleeps 3

Suite Junior with Sea View

40 sq m
Sleeps 3

Suite Premium with Sea View

40 sq m
Sleeps 2

Suite Premium with Sea View

60 sq m
Sleeps 2

Suite Premium with Ocean View

40 sq m
Sleeps 3

Junior Suite (U)

Wonderful

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

Wonderful

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Wonderful

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

Excellent

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

40 sq m
Sleeps 2
1 King Bed

Suite Ocean View Elite Club (U)

Very good

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

40 sq m
Sleeps 2
1 King Bed

Suite Ocean View Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (M)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

40 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

Wonderful

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 3
2 Double Beds

Junior Suite (C)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Partial Sea View (C)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

40 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (L)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

39 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

Exceptional

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

40 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (E)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Very good

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

59 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

39 sq m
Sleeps 2
1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Rainfall showerhead

Separate bath and shower

Sleeps 2
1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Bathrobes

Rainfall showerhead

1 bedroom
Sleeps 2
1 King Bed

Suite Junior

40 sq m
Sleeps 3

Suite Junior with Partial Sea View

40 sq m
Sleeps 3

Suite Junior with Sea View

40 sq m
Sleeps 3

Suite Premium with Ocean View

40 sq m
Sleeps 3

Suite Premium with Sea View

40 sq m
Sleeps 2

Suite Premium with Sea View

60 sq m
Sleeps 2

About the area

Cancun

A luxury stay in Cancun awaits you at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this all-inclusive hotel include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages and body wraps along with access to the steam room. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera hotel include Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

Hotel Zone Beaches - 5 min walk - 0.4 km
Marlin Beach - 5 min walk - 0.4 km
Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
Cancun Interactive Aquarium - 5 min walk - 0.4 km
La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

‪El Fish Fritanga - ‬6 min walk
‪Don Julio Restaurant - ‬2 min walk
‪Capuchino Bar - ‬4 min drive
‪Cambalache - ‬6 min walk
‪Viento Bar & Grille - ‬8 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Adults-only beachfront hotel with 4 outdoor pools

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

1 building

428 guestrooms or units

12 levels

6 dining venues

4 bars or lounges

Built in 2022

Buffet breakfast (free)

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Concierge

Corner/local shop

Garden

BBQ grill(s)

Beauty salon

Lift

Smoking in designated areas

Swim-up bar

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

26 Dec - 27 Dec

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

17 Dec - 18 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

4 outdoor pools
Full-service spa
Gym

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body wraps
Massage
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
12 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

55-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Minibar

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino

Riu Kukulkan Inclusive Cancun

Hotel Riu Palace Kukulkan Adults Only

Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is a short 5-minute walk from Hotel Zone Beaches.

Is there a spa on site at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like body wraps.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Riu Palace Kukulkan - Adults Only - All Inclusive a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants.

What time are check-in & check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Philip

17 Sept 2025

Stayed 5 nights in Sep 2025

10/10 Excellent

stephanie

17 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The facilities, activities and service were outstanding. The atmosphere was lively, but also relaxing. The breakfast bar, snack bar by the pool and late night snack bar were the highlight. Capuchino made great coffee. Our room was always cleaned to perfection, was modern and the beds were extremely comfortable. We will definitely be returning.

Stayed 7 nights in Aug 2025

10/10 Excellent

Sidalia Osiris

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The spa was great! All staff were happy and helpful

Stayed 4 nights in Sep 2025

10/10 Excellent

VERONICA

Travelled with partner

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best resort ever! The staff were beyond phenomenal! There’s no words to describe how amazing it was to be able to relax the way we did and we owe the staff a huge thanks!

Stayed 4 nights in Sep 2025

6/10 Okay

RAVNEET

Travelled with partner

17 Sept 2025

Liked: Cleanliness

Not worth going for elite club

Stayed 4 nights in Sep 2025

10/10 Excellent

Shanice

Travelled with family

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was very clean. Staff was very helpful . Food was great . Buffet had lots of different options . Drinks was good.

Stayed 4 nights in Sep 2025

10/10 Excellent

Troy

16 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

10/10 Excellent

Liliana, Buda

Travelled with partner, Travelled with group

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grounds at this hotel really make it feel like you’re in paradise. The staff is very friendly and the cleanliness is top notch. You constantly see staff cleaning 24-7. The food is also good although I have had better at other hotels. I will say though, I’ve been to Cancun about 7-8 times and we keep on coming back to this one because it’s very much what we’re looking for.

Stayed 4 nights in Sep 2025

10/10 Excellent

Edith

Travelled with partner

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and accommodating. Steak house was great, the Mexican food at Casa de Flores was okay, Italian food was good. We didn't get to try the other restaurants for dining. The buffet was great. The room was amazing and everything was clean. Overall had a great experience.

Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Travelled with partner

16 Sept 2025

Liked: Cleanliness, property conditions & facilities

Small campus, staff not as friendly or energetic compared to other resorts. Daily activities and night entertainment was underwhelming. Restaurants and food was good.

Stayed 4 nights in Aug 2025

8/10 Good

Timothy

16 Sept 2025

Stayed 7 nights in Sep 2025

10/10 Excellent

Kaichieh

Travelled with partner

15 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is good but beach not really good

Stayed 6 nights in Sep 2025

10/10 Excellent

Desmond

Travelled with partner

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff

Stayed 5 nights in Sep 2025

8/10 Good

Tatiana

14 Sept 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Victoria

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is great ! Will definitely go back

Stayed 3 nights in Sep 2025

10/10 Excellent

Reisha Aliusha Soto

Travelled with partner

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The waiters Ismael and Efraín continue with their enthusiasm and that excellent customer service, in general everything was excellent

Stayed 6 nights in Sep 2025

4/10 Poor

Jason

Travelled with group

13 Sept 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 3 nights in Aug 2025

10/10 Excellent

Phoebe

13 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

N/A

Stayed 3 nights in Jun 2025

10/10 Excellent

Yesel

13 Sept 2025

Great place!

Stayed 7 nights in Aug 2025

10/10 Excellent

Hector

Travelled with group

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service. Staff is ery friendly. Property very clean. Food selection is the best. Absolutely recommended. 5 stars.

Stayed 4 nights in Sep 2025

8/10 Good

raman

13 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

13 Sept 2025

Stayed 6 nights in Sep 2025

10/10 Excellent

Lawanda Debra

Travelled with partner

12 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing time. Very clean and staff was super friendly. Alexis, Stephanie Alma, and Diego made the stay the best. Great entertainment crew. Will be back soon!

Stayed 7 nights in Sep 2025

10/10 Excellent

Arlet

12 Sept 2025

Stayed 6 nights in Jul 2025

10/10 Excellent

Maciej

12 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean facilities and friendly staff throughout. Plenty of activities to keep entertained through the day.

Stayed 3 nights in Sep 2025

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

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Junior Suite (C)

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Junior Suite, Oceanfront (Elite Club | C)

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Junior Suite, Partial Sea View (C)