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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

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Dates

May 2026

June 2026

4 outdoor pools, pool umbrellas, pool loungers

Creator video - submitted by Xplore With Erionne

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking included
Free Wi-Fi

Explore the area

Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

Place, Hotel Zone Beaches
‪5 min walk‬
Place, Cancun Interactive Aquarium
‪5 min walk‬
Place, La Isla Shopping Mall
‪6 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪37 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Suite Junior

40 sq m
Sleeps 3

Suite Junior with Partial Sea View

Partial sea view
40 sq m
Sleeps 3

Suite Junior with Sea View

Sea view
40 sq m
Sleeps 3

Suite Premium with Sea View

Sea view
40 sq m
Sleeps 2

Suite Premium with Sea View

Sea view
60 sq m
Sleeps 2

Suite Premium with Ocean View

Ocean view
40 sq m
Sleeps 3

Junior Suite (U)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

Excellent

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite Ocean View Elite Club (U)

Very good

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite Ocean Front Elite Club (M)

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite Ocean View Elite Club (M)

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (M)

Exceptional

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

Exceptional

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

Exceptional

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

40 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

1 bedroom
Sleeps 3
2 Double Beds

Junior Suite (C)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Partial Sea View (C)

Exceptional

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

40 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (L)

Good

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

39 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

Exceptional

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Exceptional

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

40 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (E)

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Very good

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

39 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

59 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

39 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (B2C-CA)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Suite Junior

40 sq m
Sleeps 3

Suite Junior with Partial Sea View

Partial sea view
40 sq m
Sleeps 3

Suite Junior with Sea View

Sea view
40 sq m
Sleeps 3

Suite Premium with Ocean View

Ocean view
40 sq m
Sleeps 3

Suite Premium with Sea View

Sea view
40 sq m
Sleeps 2

Suite Premium with Sea View

Sea view
60 sq m
Sleeps 2

About the area

Cancun

A luxury stay in Cancun awaits you at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Hotel Zone Beaches and La Isla Shopping Mall. Highlights at this all-inclusive property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova can include massages and body wraps along with access to the steam room. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera property include Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

Hotel Zone Beaches - 5 min walk - 0.4 km
Marlin Beach - 5 min walk - 0.4 km
Cancun Interactive Aquarium - 5 min walk - 0.4 km
Kukulcan Plaza Shopping Mall - 6 min walk - 0.6 km
La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

‪El Fish Fritanga - ‬6 min walk
‪Duna Pool Bar - ‬7 min walk
‪Capuchino Bar - ‬4 min drive
‪mb Restaurant - ‬3 min walk
‪Sea Corner at Live Aqua - ‬5 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

1 building

428 guestrooms or units

12 levels

6 dining venues

4 bars or lounges

Built in 2022

Buffet breakfast (free)

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Concierge

Corner/local shop

Garden

BBQ grill(s)

Beauty salon

Lift

Smoking in designated areas

Swim-up bar

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

26 May - 27 May

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Things to do

4 outdoor pools
Full-service spa
Gym

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body wraps
Massage
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
12 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

55-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Minibar

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino

Riu Kukulkan Inclusive Cancun

Hotel Riu Palace Kukulkan Adults Only

Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is a short 5-minute walk from Hotel Zone Beaches.

Is there a spa on site at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Renova is available for guests. You'll enjoy services like body wraps.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Riu Palace Kukulkan - Adults Only - All Inclusive a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants.

What time are check-in & check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Lori

12 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, staff great , just a nice place

Stayed 6 nights in Feb 2026

10/10 Excellent

Jenna Leigh

Travelled with partner

12 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean. Great food. Excellent service. And beach was beautiful.

Stayed 4 nights in Feb 2026

10/10 Excellent

Anisa

11 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

I stayed at Riu Palace for three days and four nights to celebrate my birthday, and it was truly a magical experience from beginning to end. From the warm welcome at the front desk to the relaxing spa services and the beautiful birthday celebration at the steakhouse, every detail felt special. The staff was incredibly kind, attentive, and genuinely friendly. As my first solo birthday trip, it exceeded my expectations and made me feel celebrated, cared for, and completely at ease. I would absolutely return.

Stayed 4 nights in Jan 2026

10/10 Excellent

Meghan

Travelled with partner

11 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was wonderful! Staff was so kind and accommodating. Food was fantastic. We found that there was little to no wait if we went right when the specialty restaurants opened. If we went later, there was a wait, but not terrible. They would give you a buzzer and you could go do whatever until it buzzed. Drinks were great! Great dessert choices, especially at the coffee shop for those late night cravings. We found that if you were down by the pools by 10am you could usually find chairs. After that, it becomes harder to find, but if you ask a staff member they will help you out! There was a good mix of ages of people while we were there. We loved the theme parties that we went to at the Caribe! It's definitely an experience! Our room was very nice and housekeeping did a great job keeping it clean, every day! We would definitely come back to this resort! It was a great vibe!

Stayed 7 nights in Jan 2026

10/10 Excellent

Hope Lee

Travelled with partner

8 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful place, very clean. Staff was friendly, courteous and very accommodating. Our only complaint was that the bed was harder than we were used to so our backs were hurting by the time we left.

Stayed 3 nights in Feb 2026

10/10 Excellent

Rebecca Mae, Mt. Airy

8 Feb 2026

Stayed 8 nights in Jan 2026

10/10 Excellent

SHIRLEEN

8 Feb 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Paul

Travelled with partner

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was very clean with an excellent view. The staff were very courteous and helpful. Wide variety of food to choose from. Beach was wonderful. Would not use Destination Services for transportation. Extremely poor staff, service and procedures.

Stayed 4 nights in Feb 2026

10/10 Excellent

Donald Dempsey, Martinsburg

Travelled with family

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

From Day 1 to Day 7 … Riu Palace Kukulkán staff and service was as Spectacular this year as it was last year too…!!! Excellent Food and Newness of the Facility as well as the Very Kind and Attentive Professional Staff was what keeps us coming back.

Stayed 7 nights in Jan 2026

8/10 Good

Ghanash

6 Feb 2026

The

Stayed 4 nights in Jan 2026

10/10 Excellent

Beth

5 Feb 2026

The property is super clean, the grounds are well kept, and the staff goes above and beyin

Stayed 4 nights in Jan 2026

10/10 Excellent

ALI

5 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a fantastic stay at Hotel Riu Cancun! The staff were incredibly friendly and welcoming, and the service throughout the resort was excellent. The amenities were great, with beautiful facilities and a fun atmosphere. The food was a highlight, multiple restaurants included in the all-inclusive plan, with plenty of delicious options to choose from. Overall, an amazing experience with great hospitality. I would definitely return and highly recommend this resort!

Stayed 4 nights in Feb 2026

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group

4 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything about the resort was great! The room was very clean and nice! The facility itself was very, very clean. Staff was always cleaning. And the staff were all so, so nice. The pool area was great. All the bars and restaurants were excellent. We do not have one bad thing to say about our stay...it was awesome!!

Stayed 5 nights in Jan 2026

10/10 Excellent

Diana

Travelled with partner

4 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We stayed 5 days 4 nights and it was the best 5 days! We had ocean front room and it was mind blowing with such an incredible view. The room was very clean and it had a welcome gift and a complimentary drinks. We were well taking care off! The staff pay close attention to your needs and take care of it right away! I would definitely recommend stay! This resort provided a lot of amenities and entertainment! It is also located in a good area!

Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

3 Feb 2026

very clean room, professional front desk staff

Stayed 3 nights in Jan 2026

10/10 Excellent

Monica

Travelled with group

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

This resort is absolutely beautiful. The staff was attenuative and the food selection was wonderful; unlike other resorts we have stayed at. The check in was an issue. We uploaded all the information, passports, room assignments, etc. before coming. Had to resubmit it all and the room assignments were incorrect, wouldn't allow a change. Almost all the rooms are facing the ocean.

Stayed 4 nights in Jan 2026

10/10 Excellent

Anyelit

Travelled with partner

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff are very nice and attentive. The food was good. The beach was amazing. The transport from the hotel to the airport was helpful and it saved us money. We loved it.

Stayed 4 nights in Jan 2026

4/10 Poor

Jonathan Cezar

Travelled with family

2 Feb 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The staff seem rude at times when you didn’t leave a tip. There were times when I didn’t have cash and ask for a drink and they would chat with each other about us not leaving a tip. It seemed very rude. They didn’t know I spoke Spanish

Stayed 3 nights in Jan 2026

6/10 Okay

Anthony Michael, manalapan

Travelled with family

1 Feb 2026

Liked: Cleanliness, property conditions & facilities

HAVE YOUR 2 HOT TUBES WORKING, HAVE TOP SHELF DRINKS IN RESTAURANTS FOR ELITE MEMBERS, WHY ARE STEAM ROOM OUT OFF ORDER IN SUCH A NEW RESORT?

Stayed 7 nights in Jan 2026

10/10 Excellent

Walter

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great place to be great staff delicious food, beautiful view, and great people around

Stayed 4 nights in Jan 2026

10/10 Excellent

Laurie

Travelled with partner

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great food! Clean, modern resort. Fun evening shows. Would definitely stay here again!

Stayed 7 nights in Jan 2026

10/10 Excellent

shahad

31 Jan 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Samantha Jane

Travelled with family, Travelled with partner

31 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was beautiful! love the tub inside. We loved all the amenities, coffee bar, Italian restaurant, and the buffet was always delicious! The staff all around was excellent! I am glad I did a spa service as well!

Stayed 3 nights in Jan 2026

6/10 Okay

jason

29 Jan 2026

Liked: Cleanliness, property conditions & facilities

Room was nice..beds are not comfortable though rooms have very thin walls and you can hear everything in the halls. Staff and drinks are amazing! However the food was just ok.. Riu las americas was way better

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful new hotel with good food, great drinks & awesome staff

Stayed 5 nights in Jan 2026

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

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Suite Junior

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Suite Junior with Partial Sea View

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Suite Junior with Sea View

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Suite Premium with Sea View

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Suite Premium with Sea View

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Suite Premium with Ocean View

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Junior Suite (U)

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Junior Suite, Partial Ocean View (U)

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Junior Suite, Ocean View (U)

View all photos for Junior Suite Ocean Front Elite Club (U)

Junior Suite Ocean Front Elite Club (U)

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Suite Ocean View Elite Club (U)

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Junior Suite Ocean Front Elite Club (M)

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Suite Ocean View Elite Club (M)

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Junior Suite (M)

View all photos for Junior Suite, Partial Sea View (M)

Junior Suite, Partial Sea View (M)

View all photos for Junior Suite Vista Mar (M)

Junior Suite Vista Mar (M)

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Junior Suite Ocean View Elite Club (M)

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Junior Suite Ocean View Elite Club (U)

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Junior Suite (B2C-US)

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Junior Suite, Oceanfront (Elite Club, B2C-US)

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Junior Suite, Ocean View (Elite Club, B2C-US)

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Junior Suite, Ocean View (B2C-US)

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Suite, Ocean View (Elite Club, B2C-US)

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Junior Suite, Partial Ocean View (B2C-US)

View all photos for Junior Suite (C)

Junior Suite (C)

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Junior Suite, Oceanfront (Elite Club | C)

View all photos for Junior Suite, Partial Sea View (C)

Junior Suite, Partial Sea View (C)

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Junior Suite, Sea View (C)

View all photos for Junior Suite, Ocean View (Elite Club | C)

Junior Suite, Ocean View (Elite Club | C)

View all photos for Suite, Ocean View (Elite Club | C)

Suite, Ocean View (Elite Club | C)

View all photos for Junior Suite (L)

Junior Suite (L)

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Junior Suite, Oceanfront (Front Elite Club -L)

View all photos for Junior Suite, Partial Sea View (L)

Junior Suite, Partial Sea View (L)

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Junior Suite, Sea View (L)

View all photos for Junior Suite, Ocean View (Elite Club - L)

Junior Suite, Ocean View (Elite Club - L)

View all photos for Suite, Ocean View (Elite Club - L)

Suite, Ocean View (Elite Club - L)

View all photos for Junior Suite (E)

Junior Suite (E)