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Downtown Suites - Hotel Boutique by Maraf

Property class: 2

Photo gallery for Downtown Suites - Hotel Boutique by Maraf

A MARAF building with a marble facade, large glass windows, and a prominent entrance.
A hotel room with two beds, a bathroom, a hallway, and a wall-mounted air conditioner.
A hotel lobby with a staircase, glass display cases, and a tiled floor.
A boutique with a clothing rack, a wooden table, and a seating area with white chairs.
A staircase with red carpeted steps and a decorative railing.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
101 C. Jurel, Cancún, QROO, 77500
  • Place, Benito Juarez Municipal Building
    ‪9 min walk‬
  • Place, Las Palapas Park
    ‪12 min walk‬
  • Place, Plaza Las Americas
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a TV mounted on the wall, an air conditioner, and a window with a view of the outdoors.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Quadruple Room

A hotel room with two beds, a small table, a chair, a TV, and a window with a view.

Junior Quadruple Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Quadruple Room

A hotel room with two beds, a bathroom, a hallway, and a wall-mounted air conditioner.

Executive Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Downtown Suites - Hotel Boutique by Maraf puts you in the heart of Cancun, within just a 10-minute stroll of PlayCity Casino and Ceviche Square. Highlights at this hotel include in-room free WiFi and Smart TVs. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and mani/pedis. Additionally, you'll find free Wi-Fi in public areas, a corner/local shop and tour/ticket assistance. There's also free self parking, along with the convenience of a beach shuttle. .Attractions within a 30-minute walk of this Downtown Cancun hotel include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Mercado Ki Huic - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 9 min walk - 0.8 km
  • Las Palapas Park - 12 min walk - 1.1 km
  • Plaza Las Americas - 18 min walk - 1.5 km
  • Plaza 28 - 5 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Taqueria El Poblano - ‬8 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪La Coyota - ‬4 min walk
  • ‪El Polilla - ‬6 min walk

About this property

Downtown Suites - Hotel Boutique by Maraf

As a guest of Downtown Suites - Hotel Boutique by Maraf, you'll find spa services, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. Downtown Suites - Hotel Boutique by Maraf also features tour/ticket assistance, a corner/local shop, and a porter. Self parking is free.

Smoking is allowed in designated areas at this Cancun hotel.

  • 9 guestrooms or units
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
Downtown Suites - Hotel Boutique by Maraf offers 9 accommodations with air conditioning. Smart televisions are featured in guestrooms.

Bathrooms include a bath. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Designer stores

Family friendly

  • Grocery/convenience store

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Downtown Suites - Hotel Boutique by Maraf

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 005-047-007224/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at Downtown Suites - Hotel Boutique by Maraf?

Yep, Downtown Suites - Hotel Boutique by Maraf has a free self car park.

Are there any beaches close to Downtown Suites - Hotel Boutique by Maraf?

The closest beach to Downtown Suites - Hotel Boutique by Maraf is Delfines Beach (11.6 km).

Is there a spa on site at Downtown Suites - Hotel Boutique by Maraf?

There's no onsite spa, but this property does offer services like facials as well as hot stone massages.

Is there a free airport shuttle available at Downtown Suites - Hotel Boutique by Maraf?

No, Downtown Suites - Hotel Boutique by Maraf does not offer an airport shuttle service.

What time are check-in & check-out at Downtown Suites - Hotel Boutique by Maraf?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Downtown Suites - Hotel Boutique by Maraf?

No, pets and service animals are not allowed.

Is there a golf course on site at Downtown Suites - Hotel Boutique by Maraf?

There isn't one on site, but Puerto Cancun Golf Course is a short 18-minute walk away.

Downtown Suites - Hotel Boutique by Maraf Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very much this suite, is a nice and a quiet place. The bedroom was comfortable, and the beds were good. We were near from the center of cancun and from the hotel zone.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The problem was the bathroom, would not flush properly and we had to keep extra water collecting it from the shower. The bathroom design needs some improvement, either you place some electric connections inside the bathroom or a mirror outside so you can fix your hair and look at it. Bigger counters are needed inside the bathroom sink area and shower area.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay agua caliente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena habitación, muy cómoda y sobre todo espaciosa. El área es muy tranquila. Además nos gustó que estaba a pocos minutos de la entrada a la Zona Hotelera, y ahí mismo pasan transporte.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Staff & service
La vista de la habitación. Que lástima que tengan tan descuidado el patio
Stayed 1 night in Aug 2025