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The Westin Resort & Spa, Cancun

4.0 star property

Photo gallery for The Westin Resort & Spa, Cancun

On the beach, sun-loungers, beach umbrellas, beach massages
Couples treatment room(s), hot tub, steam room, body treatments
4 outdoor pools, free pool cabanas, pool umbrellas
Presidential Suite, 1 Bedroom, Ocean View (Balcony)
3 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$251
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, El Rey Ruins
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.4 out of 10
Very good
(38 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(83 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.4 out of 10
Exceptional
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Living area

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 324 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(75 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(105 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(57 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At The Westin Resort & Spa, Cancun you'll be within a 30-minute stroll of Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront condo resort include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .You can enjoy an LED TV with cable channels, and each condo features free WiFi, a separate bath and shower and a coffee/tea maker. Nice touches to enhance your stay include free toiletries and a pillowtop bed. Room service, free bottled water and a safe are also available. Change of bedsheets is available on request .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sea & Stones Restaurant, is open for dinner. The condo resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera condo resort include Delfines Beach and Aquaworld.
View more Condo resorts in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • El Rey Ruins - 4 min drive - 3.2 km
  • Delfines Beach - 4 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪La Estancia - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

The Westin Resort & Spa, Cancun

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach condo resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun condo resort.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 5 Apr 2026 start from NZ$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa, Cancun?

Yep, The Westin Resort & Spa, Cancun has a free self car park.

Are there any beaches close to The Westin Resort & Spa, Cancun?

The closest beach to The Westin Resort & Spa, Cancun is Delfines Beach (2.5 km).

Is there a spa on site at The Westin Resort & Spa, Cancun?

Yep, there is an onsite spa at The Westin Resort & Spa, Cancun. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does The Westin Resort & Spa, Cancun have a pool?

Yep, and guests recommend it! The Westin Resort & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes The Westin Resort & Spa, Cancun a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Resort & Spa, Cancun.

Is there a free airport shuttle available at The Westin Resort & Spa, Cancun?

No, The Westin Resort & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Resort & Spa, Cancun?

No, only service animals are allowed.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1562 out of 2780 reviews
Rating 8 - Good. 653 out of 2780 reviews
Rating 6 - Okay. 308 out of 2780 reviews
Rating 4 - Poor. 120 out of 2780 reviews
Rating 2 - Terrible. 137 out of 2780 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Stayed 7 nights in Dec 2025

10/10 Excellent

ALESSANDRA, toronto

Stayed 5 nights in Dec 2025

10/10 Excellent

Deana

Liked: Cleanliness, amenities, property conditions & facilities
I had the most amazing, restful, spirit lifting stay! I enjoyed the spa on 2 separate occasions, met some really cool staff, my king bed room with balcony and ocean view was quiet and had a beautiful view. Staff were friendly and helpful and I had everything I needed away from the hustle and bustle of daily life. I felt like I was at home away from home there! Good food, great coffee at the Starbucks located on site, and beautiful mornings along the beach watching the sunrise. I have no complaints and would recommend to anyone wanting to stay within the hotel zone but further from the business and crowds. 12 dollar CND to catch an uber into town if wanted. Thank you Westin and Mexico for filling a gals soul and lifting her spirits! First solo trip out of country and it won’t be my last! Give the vacation club presentation a chance too… it’s better than the reputation it gets I think!
Stayed 10 nights in Nov 2025

10/10 Excellent

Jante

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great will be back soon
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always love the Westin great staff, awesome pools, good food selection, & my favorite beach area to swim at in Cancun. The rooms were clean and nice can’t wait to come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

norman

Stayed 4 nights in Nov 2025

8/10 Good

Tracey

Liked: Cleanliness
The bed was so comfortable, the pillows, the duvet the sheets
Stayed 2 nights in Nov 2025

8/10 Good

Andres

Stayed 4 nights in Oct 2025

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hospitality and stunning views
Stayed 4 nights in Nov 2025

8/10 Good

Tracey

Liked: Cleanliness, amenities
The bed was so very comfortable with awesome sheets, duvet & pillows. Wonderful staff, the room and the proximity to the beach was amazing. The food at the hotel was amazing although a little bit on the pricey side.
Stayed 3 nights in Nov 2025

8/10 Good

fethi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 9 nights in Nov 2025

10/10 Excellent

Olga, Burlington

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the personal very nice and courteous, Pool was warm and perfect, we love the adult pool that was separate and alone. We enjoyed our time there.
Stayed 2 nights in Sep 2025

8/10 Good

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Ashlee

Stayed 1 night in Nov 2025

4/10 Poor

Diana

I didn't get a map, amenities list or welcome packet when i arrived - no information in fact. Even after I said I'd never sayed there before. I found my consierge the next day. While he did make a reservation for me, he gave me bad information regarding the spa coupon. Which was pretty much useless as it's only valid at 9 & 6 for a specific service. BTW - the 9 was booked since before i arrived and the latest appt was at 5, (6 is not even offered). I finally got a smaller discount after I complained. My room didn't get cleaned until after my 2nd request (10 & 4) after I was gone all day I had to leave my room and wait for service. I asked a different concierge(never agian saw the one assigned to me) for some creamer and sugar for my coffee in my room. Never got it. After I bought coffee at the market, i was asked if i needed anything. I again asked for creamer and sugar. He couldn't help but did say that I was the 3rd person that morning who asked for it. No one seemed to know where yoga was. I got bad information twice and never did make it to one session.At checkout, the man was nice but his printer wasn't working. When he asked the gal to print my invoice for him, she looked annoyed and made a great deal of noise getting it done. Also, i received an email asking for my travel details to send over to ONE for hotel transfer. I did so, amd never heard back. I'm not the biggeat fan of resorts to begin with and after this I can't imagine ever coming back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Deborah

Stayed 3 nights in Nov 2025

10/10 Excellent

Sunil, Katy

Stayed 5 nights in Nov 2025

6/10 Okay

Jorge

Stayed 2 nights in Nov 2025

6/10 Okay

richard

The gym really was not to my liking
Stayed 5 nights in Nov 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent room for the price. Older resort, great location right on the beach. Restaurants/food onsite was very expensive.
Stayed 1 night in Nov 2025

10/10 Excellent

armando

Stayed 5 nights in Nov 2025

10/10 Excellent

AMANDA

Stayed 6 nights in Nov 2025

10/10 Excellent

Bharath

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Sharla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing! The pools were awesome especially just hot tub.
Stayed 3 nights in Nov 2025

10/10 Excellent

jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025