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The Westin Resort & Spa, Cancun

4.0 star property
On beach with 4 outdoor pools, near El Rey Ruins

Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free pool cabanas, pool umbrellas
3 restaurants, breakfast served
Reception
Reception
On the beach, sun-loungers, beach umbrellas, beach massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Room service
  • Spa
  • Gym
The current price is NZ$205
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • El Rey Ruins
    ‪4 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Coffee/tea maker
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

8.6 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(87 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At The Westin Resort & Spa, Cancun you'll be within a 30-minute stroll of Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sea & Stones Restaurant, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera hotel include Delfines Beach and Aquaworld.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • El Rey Ruins - 4 min drive - 3.2 km
  • Delfines Beach - 4 min drive - 3.5 km
  • Aquaworld - 8 min drive - 7.7 km
  • La Isla Shopping Mall - 12 min drive - 11.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Royal Solaris Cancun - ‬14 min walk
  • ‪Marco Polo Restaurante - ‬16 min walk
  • ‪Km 19.5 - ‬8 min walk

About this property

The Westin Resort & Spa, Cancun

On beach with 4 outdoor pools, near El Rey Ruins
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 17 Sept 2025 start from NZ$204.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa, Cancun?

Yep, The Westin Resort & Spa, Cancun has a free self car park.

Are there any beaches close to The Westin Resort & Spa, Cancun?

The closest beach to The Westin Resort & Spa, Cancun is Delfines Beach (2.5 km).

Is there a spa on site at The Westin Resort & Spa, Cancun?

Yep, there is an onsite spa at The Westin Resort & Spa, Cancun. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does The Westin Resort & Spa, Cancun have a pool?

Yep, and guests recommend it! The Westin Resort & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes The Westin Resort & Spa, Cancun a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Resort & Spa, Cancun.

Is there a free airport shuttle available at The Westin Resort & Spa, Cancun?

No, The Westin Resort & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Resort & Spa, Cancun?

No, only service animals are allowed.

Reviews

The Westin Resort & Spa, Cancun Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1252 out of 2226 reviews
Rating 8 - Good. 533 out of 2226 reviews
Rating 6 - Okay. 233 out of 2226 reviews
Rating 4 - Poor. 98 out of 2226 reviews
Rating 2 - Terrible. 110 out of 2226 reviews

Reviews

10/10 Excellent

cesar javier

Stayed 4 nights in May 2025

10/10 Excellent

Kimberly, Wright City

Liked: Cleanliness, amenities, property conditions & facilities
Loved that there was a 24-hour gym and the pool overlooked the ocean. The kids and I loved it and food was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Arani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the property, and entire experience true to description at time of booking.
Stayed 6 nights in Jun 2025

10/10 Excellent

Rahul

Liked: Cleanliness
It’s a okay place. Noting noticeably great or bad. It’s a pleasant place if you have a ton of activities and leave room and reach back in the evening or night perfect spot. The room service is good. I enjoyed my breakfast next to beach every morning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

It was an overall great stay. We had a great view from our room and soaked uo that short time we got to be there
Stayed 1 night in Jun 2025

10/10 Excellent

Jocelin

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Westin Resort & Spa was very clean, fresh, and beautiful scenery. The room was big and spacious, I had the 2 bed lagoon view. Perfect working AC and bathroom utilities. The location is 15mins from Cancun Airport! The area was quiet and super relaxing. The staff are all super friendly and super helpful! Good food, nice pools, and affordable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
We. Loved it the personal very friendly breakfast is delicious beach amazing the pool area is absolutely awesome we will be back definitely
Stayed 4 nights in Jun 2025

10/10 Excellent

Chase

The resort was clean and the pool
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and the staff fantastic. I loved staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn, Spokane

Liked: Cleanliness, property conditions & facilities
The staff were so welcoming
Stayed 8 nights in May 2025

8/10 Good

Claudia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in May 2025

10/10 Excellent

Bryon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean property clean rooms nice rooms pools and beach were nice. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Stayed 3 nights in May 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Jimena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was pretty good on our stay at the Westin Resort and Spa, we enjoy the room, the amenities and everyting on it.
Stayed 4 nights in May 2025

8/10 Good

Chinedu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beach , bottle water was limited, didn’t like that
Stayed 3 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Fine place for a one night stay at a very reasonable rate. Room rather dated, but it is an old facility. Suggestion: newer coffee maker would be nice. Best: sandy beach and lovely sea to swim in.
Stayed 1 night in Jun 2025

10/10 Excellent

Zaira

Stayed 1 night in May 2025

10/10 Excellent

yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 3 nights in May 2025

10/10 Excellent

Kristen

Stayed 3 nights in May 2025

10/10 Excellent

Rosa, National City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Martha

Travelled with partner
Liked: Cleanliness, amenities
I had some issues like the AC was noisy, on the bathroom had water leak but they tried to fix it quick but nothing changed, but the view was very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Cyntholia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly and helped me get around the hotel zone and downtown Cancun for cheap by suggesting I take the bus! The only thing I did not like was that the atm in the hotel charges a $19 fee for cash deposits so I suggest people bring cash from home rather than using the atms there. Other than that everything was perfect!!
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing staff was amazing and the beach was beautiful
Stayed 4 nights in May 2025