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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools

Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

includes taxes & fees

6 July - 7 July

Explore the area

Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

Punta Sam Ferry Terminal
‪13 min walk‬
Playa Mujeres Golf Club
‪4 min drive‬
North Beach
‪44 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪32 min drive‬

Room options

1 bedroom, premium bedding, down duvets, free minibar

Two Bedroom

Very good

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Kitchen

157 sq m
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

One Bedroom

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Kitchen

107 sq m
Sleeps 4
1 King Bed and 1 Double Murphy Bed

One Bedroom Ocean View

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Kitchen

107 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Murphy Bed

Deluxe 2 Queen Beds

Very good

Highlights

Furnished balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

Free minibar items

Flat-screen TV

50 sq m
Sleeps 4
2 Queen Beds

Deluxe Ocean View 2 Queen Beds

Wonderful

Highlights

Furnished balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

Free minibar items

Flat-screen TV

50 sq m
Ocean view
Sleeps 4
2 Queen Beds

Two Bedroom Suite Ocean View

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Kitchen

157 sq m
Ocean view
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe 1 King Bed

Excellent

Highlights

Furnished balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

Free minibar items

Flat-screen TV

50 sq m
Sleeps 2
1 King Bed

Deluxe Ocean View 1 King Bed

Wonderful

Highlights

Furnished balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Mini-fridge

Free minibar items

Flat-screen TV

50 sq m
Ocean view
Sleeps 2
1 King Bed

Three Bedroom Ocean Front

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

430 sq m
Ocean view
Sleeps 8
2 King Beds and 2 Queen Beds

Three Bedroom Loft

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

325 sq m
Ocean view
Sleeps 8
2 King Beds and 2 Queen Beds

Two Bedroom Ocean Front

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Kitchen

253 sq m
Ocean view
Sleeps 6
2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

205 sq m
Ocean view
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Full-sized fridge/freezer

308 sq m
Ocean view
Sleeps 6
2 King Beds and 1 Double Sofa Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. Within just a 15-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this all-inclusive property include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The steakhouse, La Casona STK, is open for dinner. Legend is the property's own sports bar, serving drinks along with dinner. Spend the day at the beach where you'll find free cabanas, and enjoy the 4 hot tubs and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4.5-property class Punta Sam property include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

Punta Sam Ferry Terminal - 13 min walk - 1.1 km
Punta Sam Beach - 13 min walk - 1.1 km
Playa Mujeres Golf Club - 4 min drive - 3.9 km
Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
North Beach - 44 min drive - 8.0 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 37 min drive

Restaurants

Hiroshi Bar
‪Don Fernando Lobby Bar - ‬5 min drive
‪Restaurant Flamingos - ‬20 min walk
‪Caprichos Villa del Palmar - ‬9 min walk
‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

415 guestrooms or units

9 levels

3 buildings

6 dining venues

5 bars or lounges

Built in 2010

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Corner/local shop

Terrace

Garden

Gift shop

On-site shopping

Bellhop

Lift

No smoking on site

Bar on the beach

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Similar properties

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

6 July - 7 July

Property amenities

Internet

Available in all rooms: Free WiFi
Free in-room WiFi has a 2-device limit
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Caprichos
Davino Restaurant
La Casona STK
Legend
Zama Restaurant

Things to do

18-hole adjacent golf course
4 hot tubs
5 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool (guest access)
Playground
Sauna
Scuba diving
Shopping

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (120 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible restaurant
Wheelchairs on site

3 buildings
9 floors
Built in 2010
Lifeguards
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

50-inch flat-screen TV with satellite channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres

Villa del Palmar Luxury Residences Condo

Villa del Palmar Luxury Residences Condo Playa Mujeres

Villa del Palmar Luxury Residences Playa Mujeres

Villa Palmar Luxury Residences Playa Mujeres

Villa Palmar Luxury Residences

Villa Palmar Luxury Residences All Inclusive

Villa del Palmar Luxury Residences

Palmar Resinces Inclusive inc

Villa del Palmar Cancun All Inclusive Beach Resort Spa

Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

What is the cancellation policy at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on 6 Jul 2025 start from NZ$722.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, Villa del Palmar Cancun All Inclusive Beach Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a short 10-minute walk from Punta Sam Beach. Fun beach activities include yoga, volleyball and scuba diving.

Is there a spa on site at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, there is an onsite spa at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have a pool?

Yep, and guests love it! Villa del Palmar Cancun All Inclusive Beach Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Villa del Palmar Cancun All Inclusive Beach Resort & Spa features 5 outdoor pools, 4 hot tubs and free beach cabanas. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Villa del Palmar Cancun All Inclusive Beach Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Villa del Palmar Cancun All Inclusive Beach Resort & Spa.

Is Villa del Palmar Cancun All Inclusive Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a hit with families.

Is there a free airport shuttle available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

There is a golf course next to Villa del Palmar Cancun All Inclusive Beach Resort & Spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Joseph O

Travelled with family

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food and property were great. Our biggest issue was trying to get dinner reservations at the different restaurants. We tried 3 weeks in advance and could only confirm 3 for 7 days. Two of the times were ideal for the family 5:30-6pm. Our other reservation wasn't until 9pm. Only restaurant we weren't too impressed with was La Casona. Food was great everywhere else including the room service 😊

Stayed 7 nights in Mar 2025

10/10 Excellent

Richard Eugene, Grove City

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at Villa more than a dozen times and have always been pleased. The only complaint is that they need more lounge chairs around ALL the pool areas as well as the beach. When the resort is anywhere near capacity seating is a real problem at the beach and pool(s) area.

Stayed 5 nights in Mar 2025

10/10 Excellent

Gregory

Travelled with family

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort, Staff and Service were all Fantastic!!! They have got to solve the Pool Chair “Saving” issue!!!! You come down to pool at 8:00am and towels and books are everywhere with no people in sight. They need to enforce their own Rules, after an hour REMOVE people belongings so people who are actually at the pool can use the Chairs!!!!!!

Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with family

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were great, service was great, food was good, wish there were more chairs with shade. All were claimed before 9am

8/10 Good

Patricia, Whittier

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort. Recommend to

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was very nice for our short stay. I made reservations before we arrived and could still only get reservations at 930 at night which was a little late for my daughter and I to eat. We were up everyday by 6 am to catch the beautiful sunrise and to get breakfast before the ruah and so we could enjoy the moat of the day. This resort is beautiful but we missed all the shows as we were at dinner and it would be nice to have a few more things going on during the day like a foam party and some beach activites. Other than that everything was great!

Stayed 3 nights in Mar 2025

10/10 Excellent

Nuengruethai, Petaluma

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This resort was very beautiful and had a lot of great amenities. The staff were very friendly and polite. There were plenty of food options and everything tasted great. Me and my family enjoyed our stay very much.

Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

24 Mar 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Samantha

23 Mar 2025

Stayed 3 nights in Mar 2025

2/10 Terrible

Michael

Travelled with family, Business traveller

22 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not good

Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with family

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful property, and is very family friendly. My family and I stayed for a week and enjoyed everything about our stay. My 12 and 8 year had a great time. The beach was great, and there were many activities for kids of all ages. I highly recommend this resort for families. My only suggestion is that dinner reservations fill up fast so make your reservations as soon as you arrive.

Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

PROS: We enjoyed the whole resort. It wasn't too small or too big. The rooms were super spacious, clean, and safe. The beds were amazing. The extra bathroom off the kitchen was so nice. The balconies were so spacious with the tables and hammocks. The washer and dryer was an added plus to come home with clean clothes. All the restaurants were great, but you need a reservation to any restaurant except the buffet. The buffet is the only place to eat for breakfast, but it is exceptional. It is not open for dinner on Thursday or Friday evenings.The food and drinks were delicious everywhere. CONS: The biggest con at this all inclusive resort was having to sign your name and room number on a receipt every time you ordered food or drinks anywhere. Even though you are at an All-Inclusive resort, they require you to do this. On each receipt is a line for adding additional gratuity. However, it states when you make the reservations that the resort is an all inclusive resort and ALL tips and gratuities are included. We noticed as the week went on that if you did tip they remembered and gave you better service. If you didn't tip, they remembered too, and it showed. I feel like tipping should be something that is optional to do on your own, not on a receipt multiple times a day. In addition, the beach is full of seaweed, but they do clean it constantly. The workout room is down on the basement level and smelled musty. Every morning all the lounge chairs at the pool are reserved by 7AM.

Stayed 5 nights in Mar 2025

10/10 Excellent

Alan

Travelled with family

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good experience and very nice hotel and service

Stayed 6 nights in Mar 2025

8/10 Good

Kimberley

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff and service were fantastic. All inclusive option is great and worth the value. We had a wonderful family vacation!

Stayed 6 nights in Mar 2025

10/10 Excellent

Bryan

Travelled with partner

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it was great but they did double charge us at the end of our stay so just look out for that

Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Travelled with family

21 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked a trip through the Expedia site to Villa del Palmer for myself, husband, adult daughter and 3 minor children. When I filled out the amount of people and their age it auto generates prices based on that. However, here's where my concern is, when I checked into the resort, I had to pay an additional $1200 USD for my 17-year-old and my 15-year-old because they are not counted as children. At the end of the day, I understood, and thank goodness I had the money. I’m still upset there seems to be a booking distinction with the resort and Expedia and I have to pay for it. I’m not even sure what would make this right, as I was not expecting to pay MORE. Please take this serious as you never know who’s traveling and they may not have the funds. Expedia reached out to Villa del Palmer Resort, but the resort never responded.

Stayed 4 nights in Mar 2025

8/10 Good

Krystina

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

8/10 Good

Daniel

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the people working there. The moment you walk in the front door the people are very accommodating. Just watch out for the sales pitch. They did not take no very well. 1.5 hour sales pitch turned into 2 plus.

Stayed 4 nights in Mar 2025

2/10 Terrible

Hadi

Travelled with partner

20 Mar 2025

Liked: Cleanliness

Disliked: Staff & service

Disappointed with Customer Service & Dining at Villa Del Palmar I’ve been a loyal guest of Villa Del Palmar for years, but this trip for my wife’s birthday and our anniversary was disappointing. We couldn’t get dinner reservations because restaurants were fully booked days in advance—if that’s the case, the resort shouldn’t accept more guests than it can accommodate. I spoke with a manager, Daniel, who promised to follow up but never did. When I followed up myself, I was told he had already left. The lack of accountability was frustrating. The dining experience was also underwhelming. The Mexican restaurant’s new menu isn’t as good as before, and despite requesting less oil, my food arrived drenched in it. If I wanted to eat in my room, I could’ve stayed in my own town and booked a luxury hotel. I paid for a great experience, but the service and dining didn’t meet expectations. Villa Del Palmar needs to improve if they want to keep loyal guests returning.

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service at this property was amazing. We have a kiddo with food allergies and they handled this so well. We will be back.

Stayed 5 nights in Mar 2025

10/10 Excellent

DANIEL

Travelled with family

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place with a nice room with everything we needed

Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

18 Mar 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Eric, Cascade

Travelled with partner

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very family friendy. Off the hotel zone. We had a rental car for excursions bit tours picked up at hotel. Extremely friendly staff. Lots of food options.

Stayed 6 nights in Mar 2025

10/10 Excellent

Morgan, Mankato

Travelled with family

17 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful relaxing trip

Stayed 3 nights in Mar 2025

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

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Deluxe 2 Queen Beds

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Deluxe Ocean View 2 Queen Beds

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Two Bedroom Suite Ocean View

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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

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Villa del Palmar Cancun Luxury Beach Resort & Spa

Villa del Palmar Cancun Luxury Beach Resort & Spa

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