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Wyndham Grand Cancun All Inclusive Resort & Villas

4.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Wyndham Grand Cancun All Inclusive Resort & Villas

3 outdoor pools, open 11:00 AM to 7:00 PM, pool cabanas (surcharge)
Lobby
1 bedroom, free minibar, in-room safe, blackout curtains
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

The current price is NZ$585
includes taxes & fees
18 July - 19 July

Explore the area

Map
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO, 77500
  • Aquaworld
    ‪16 min walk‬
  • Delfines Beach
    ‪18 min walk‬
  • El Rey Ruins
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

1 bedroom, free minibar, in-room safe, blackout curtains

Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon View Room 2 Double Beds - Non-smoking

Deluxe Lagoon View Room 2 Double Beds - Non-smoking

Deluxe Lagoon View Room 2 Double Beds - Non-smoking

8.4 out of 10
Very good
(236 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean View Room, 2 Double Beds - Non-Smoking

Premier Ocean View Room, 2 Double Beds - Non-Smoking

Premier Ocean View Room, 2 Double Beds - Non-Smoking

8.2 out of 10
Very good
(71 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa

1 bedroom, free minibar, in-room safe, blackout curtains

Villa

8.6 out of 10
Excellent
(14 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Free minibar items
  • Ocean view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

8.6 out of 10
Excellent
(34 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

1 bedroom, free minibar, in-room safe, blackout curtains

Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Free minibar items
  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the area

Cancun

A luxury stay in Cancun awaits you at Wyndham Grand Cancun All Inclusive Resort & Villas. Within a 30-minute stroll, you'll find Aquaworld and El Rey Ruins. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, La Vista, is open for dinner. With 2 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, a hot tub and a steam room. Each morning free buffet breakfast is offered between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Zona Hotelera property include Iberostar Cancun Golf Course and within 30 minutes you'll find Delfines Beach.

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk - 0.6 km
  • Aquaworld - 16 min walk - 1.4 km
  • Delfines Beach - 18 min walk - 1.5 km
  • El Rey Ruins - 2 min drive - 2.5 km
  • La Isla Shopping Mall - 6 min drive - 5.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬2 min walk
  • ‪Coyote Loco - ‬12 min walk
  • ‪Tun-kul - ‬2 min walk
  • ‪Market Place - ‬8 min walk
  • ‪MakiTaco - ‬8 min walk

About this property

Wyndham Grand Cancun All Inclusive Resort & Villas

Luxury property on the beach, with 3 outdoor pools
Wyndham Grand Cancun All Inclusive Resort & Villas is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. At Wyndham Grand Cancun All Inclusive Resort & Villas, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Wyndham Grand Cancun All Inclusive Resort & Villas offers 348 accommodations with free minibar items and a safe. 50-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Da vinci
  • La Vista
  • Pina Colada Restaurant
  • Sushi Bar
  • Viva Mexico Tacos

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bingo
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Grand Cancun All Inclusive Resort & Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Wyndham Grand Cancun All Inclusive Resort Villas
Wyndham Grand Cancun All Inclusive Resort & Villas Cancun

Frequently asked questions

What is the cancellation policy at Wyndham Grand Cancun All Inclusive Resort & Villas?

Wyndham Grand Cancun All Inclusive Resort & Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Grand Cancun All Inclusive Resort & Villas?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Cancun All Inclusive Resort & Villas on 18 Jul 2025 start from NZ$578.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Grand Cancun All Inclusive Resort & Villas?

Yep, Wyndham Grand Cancun All Inclusive Resort & Villas has a free self car park and free valet parking.

Are there any beaches close to Wyndham Grand Cancun All Inclusive Resort & Villas?

The closest beach to Wyndham Grand Cancun All Inclusive Resort & Villas is Delfines Beach (1.5 km).

Is there a spa on site at Wyndham Grand Cancun All Inclusive Resort & Villas?

Yep, there is an onsite spa at Wyndham Grand Cancun All Inclusive Resort & Villas. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Wyndham Grand Cancun All Inclusive Resort & Villas have a pool?

Yep, and guests love it! Wyndham Grand Cancun All Inclusive Resort & Villas has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 11:00 AM to 7:00 PM.

What luxury perks are available at Wyndham Grand Cancun All Inclusive Resort & Villas?

Wyndham Grand Cancun All Inclusive Resort & Villas features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Wyndham Grand Cancun All Inclusive Resort & Villas a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Wyndham Grand Cancun All Inclusive Resort & Villas.

Is Wyndham Grand Cancun All Inclusive Resort & Villas family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Wyndham Grand Cancun All Inclusive Resort & Villas is a hit with families.

Does Wyndham Grand Cancun All Inclusive Resort & Villas serve breakfast?

You bet, our travelers love the free buffet breakfast here! Offered daily from 6:30 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Wyndham Grand Cancun All Inclusive Resort & Villas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Wyndham Grand Cancun All Inclusive Resort & Villas?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at Wyndham Grand Cancun All Inclusive Resort & Villas's 6 restaurants.

What time are check-in & check-out at Wyndham Grand Cancun All Inclusive Resort & Villas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Grand Cancun All Inclusive Resort & Villas?

No, pets and service animals are not allowed.

Is there a golf course on site at Wyndham Grand Cancun All Inclusive Resort & Villas?

There isn't one on site, but Iberostar Cancun Golf Course is a short 6-minute walk away.

Wyndham Grand Cancun All Inclusive Resort & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1652 out of 3258 reviews
Rating 8 - Good. 816 out of 3258 reviews
Rating 6 - Okay. 414 out of 3258 reviews
Rating 4 - Poor. 193 out of 3258 reviews
Rating 2 - Terrible. 183 out of 3258 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Landon Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
I would try a different hotel . Nothing WOW for me
Stayed 6 nights in Mar 2025

10/10 Excellent

Sylvain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go back anytime
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicola Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay. Hotel was clean had great food choices loved the different theme nights, only issue we had was the staff at de Vinci restaurant both times we went there were very rude and not friendly. Would definitely come back really sad to leave :) Great value for money
Stayed 14 nights in Mar 2025

6/10 Okay

Todd

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Stayed 7 nights in Mar 2025

2/10 Terrible

Valentina, Brooklyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, staff and food was excellent!
Stayed 7 nights in Mar 2025

10/10 Excellent

Anastasija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good pools
Stayed 5 nights in Mar 2025

6/10 Okay

Mounica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Likes: - We had actually booked for a lagoon view and when we requested we were upgraded for a partial ocean view. - The service staff are very friendly and do a great job. - We could easily get change for our big peso notes at the reception. Dislikes: - On day 1, we were approached by a staff member and were asked if we wanted to experience 'VIP Breakfast' followed by a ~80-90 minutes tour of the property. Further, we were told multiple times that they were not trying to sell anything. On the day of the VIP Breakfast, we realized that there was nothing VIP. We had our regular breakfast, but were accompanied by a sales person. He asked a lot of questions about the type of vacation that we want, the amount of money we want to spend, etc. What irritated us the most was the sales pitch went beyond 2 hours. 1 hour into the sales pitch, the sales person was accompanied by another sales person - who actually spoke offensively about my husband - he said to my husband's face that you do not look like a person of your age. This sales pitch ruined almost half of our day. Don't at all say YES to a VIP Breakfast, if they ask for one. - The bathroom floor was not cleaned some of the days. - We are vegetarians, and there are very less vegetarian options. Further, food placards were not placed for every food item, and some of the veg options were put together with non-veg options. So, it was difficult to distinguish. - Some of the cooked foods reek of overused burnt oil smell.
Stayed 4 nights in Mar 2025

10/10 Excellent

bismarck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People that make the difference was Adal , Bernie and Gamaliel, thank you so much
Stayed 5 nights in Mar 2025

10/10 Excellent

Dayane Oliveira de

Stayed 7 nights in Feb 2025

10/10 Excellent

Charlene

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

GARRETT

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Omar, Roosevelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, left another tp come here. Bell man was attentive. The smell of the hotel was great. I believe there could be better choice for dinner and the abilty to reserve should be done on an app, instead of using employee, where there time could be used somewhere.else. overall great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The ONLY issue with this property was the food and its access. The pool had a little restaurant with hamburgers, wings, pizza etc. But to be able to order you had to be seated at one of the 5 tables where they would take your order. This is a very large resort which made getting one of these tables very difficult. If you were lucky enough to get a table and order, the wait time was crazy. Average time was a good hour from start to finish.... it was crazy. All the restaurants ran like this. To eat at buffet you had to check in, wait to be assigned a table. There were people lined up all the way out of the restaurant just waiting while there was many many open tables. In general food service was so SLOW.... and all the rules seemed to make it complicated and time consuming and unnecessary. Along with the slow food service was NOT enough bar staff. If you wanted a drink ... wait times were crazy. This is truly a beautiful resort, and we loved it. But we waisted a lot of time waiting... after a few days this was very very frustrating. We are nit a picky group but will reconsider if we return based on if we read reviews in changes being made. Big shout out to Julio at pool bar. He worked his tail off to accomodate everyone under the short staffed circumstances. Overall this was not lazy staff not working hard ... more just needing more staff and less procedures to access food.
Stayed 7 nights in Mar 2025

8/10 Good

Rejean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good facility and staff, good food, but difficult to get reservations for the restaurants on the resort. Unless you are part of their travel club, good beach and pool seats are limited.
Stayed 5 nights in Mar 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view
Stayed 4 nights in Mar 2025

8/10 Good

Yanina M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and property was clean. We did however notice down by the beach bar this older women trying to force people to drink a beverage from a black Stanley cup. She handed a tip of $50 to bartender Felipe and he pretended he didn’t see anything that was going on. She has a red wristband on and was wearing a hot pink coverup. Claiming she was from Colombia. Felt very unsafe after that. Will not be going back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hassan

Stayed 5 nights in Mar 2025

10/10 Excellent

Nitya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality, food and amenities were good.
Stayed 3 nights in Mar 2025

8/10 Good

Jaleah Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The Wyndham Grand Cancún was perfect for what we were looking for. We wanted a non luxury all inclusive and it did the job. I enjoyed the multiple pools and the jacuzzi bar was nice for the early evenings. The food was average but had some above average options as well. Restaurants: Breakfast at Pima Colada (La Pina): We enjoyed breakfast here everyday. It was nice to be served rather than buffet style. My group enjoyed the pancakes, mexican burrito, and croissant. They also brought out fruit plates and bread to the tables. Victor was super great and we were always happy to see him. We had Dinner at La Paloma Buffet: We weren’t super impressed by the options at the buffet. We had quesadillas made to order that were good but wasn’t a fan of a lot of the other food. Dinner at La Vista: We really enjoyed this meal. The salad bar and soups have great options and felt more elevated than the buffet. We all had the sirloin or baseball cut and they were all great. Service was exceptional as well. Dinner at Da Vinci: Service was great here
Stayed 4 nights in Mar 2025

10/10 Excellent

Satwant Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was out of this world kind, helpful, and charming. Such a beautiful location. No complaints.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 4 nights in Mar 2025