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Hilton Tulum Riviera Maya All-Inclusive Resort

Property class: 4.5

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

A resort pool with a water slide, surrounded by palm trees and lounge chairs, overlooking the ocean.
Property video
An aerial view of a beach with rows of white umbrellas and lounge chairs, surrounded by greenery and a clear blue sea.
A terrace with tables and chairs, overlooking a beach with palm trees and the ocean.
An aerial view of a resort with a large pool, multiple buildings, and a beach area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
The current price is NZ$916
includes taxes & fees
11 Dec - 12 Dec

Explore the area

View map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Riviera Maya Golf Club
    ‪4 min drive‬
  • Place, Aktun Chen
    ‪4 min drive‬
  • Place, South Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪83 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(63 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern living room with a sectional sofa, a dining area with wooden chairs, and a kitchen in the background.

Suite, 1 King Bed

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Balcony

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the ocean.

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Suite, 1 King Bed

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Family Room, 1 King Bed, Balcony, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Balcony

A modern hotel room with a bed, a sofa, a dining table, and a view of greenery through large windows.

Family Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

A hotel room with a large bed, a chair, a small table, and a view of the ocean.

Room, 1 King Bed, Balcony, Ocean View

8.4 out of 10
Very good
(32 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

A hotel room with a large bed, a chair, a small table, and a view of the ocean.

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Mobility Accessible, Balcony

7.8 out of 10
Good
(18 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the ocean.

Presidential Suite, Multiple Beds

  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with a bed, a desk, and a view of greenery outside.

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(91 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with a bed, a desk, and a view of greenery outside.

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with a balcony, a round wooden table, two wooden chairs, a TV mounted on the wall, and a large window offering a view of the ocean and palm trees.

Room, 2 Queen Beds, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with a balcony, a round wooden table, two wooden chairs, a TV mounted on the wall, and a large window offering a view of the ocean and palm trees.

Family Room, 2 Queen Beds, Balcony, Ocean View

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Balcony

A hotel room with a bed, a desk, and a view of greenery outside.

Family Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with a large bed, a desk, a chair, a small table, and a TV. The room has a large window with a view of the ocean and palm trees.

Room, 2 Queen Beds, Balcony, Ocean View

9.0 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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A resort with multiple swimming pools, a beach, and a view of the ocean.

Conrad Tulum Riviera Maya, an All-Inclusive Experience

Tulum
  • On private beach
  • Pool
  • Spa
  • All-inclusive available
9.0 out of 10, Wonderful, 348 reviews
The price is NZ$1,298
includes taxes & fees
11 Dec - 12 Dec
Conrad Tulum Riviera Maya, an All-Inclusive Experience

About the area

Tulum

A luxury stay in Tulum awaits you at Hilton Tulum Riviera Maya All-Inclusive Resort. You'll be 2.5 km (1.5 mi) from Riviera Maya Golf Club and 2.5 km (1.5 mi) from Aktun Chen. .A day of pampering at Conrad SPA can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Noriku, serves Asian cuisine and is open for dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 8 outdoor swimming pools and free kids' club. Business travelers can take advantage of 7 meeting rooms, a business centre, and coworking space. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Free buffet breakfast is available daily between 9:00 AM and 11:30 AM. There's also the convenience of free valet parking.
View more Resorts in TulumOpens in a new window

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 2.9 km
  • Aktun Chen - 4 min drive - 2.9 km
  • South Akumal Beach - 6 min drive - 5.3 km
  • Xcacel Beach - 7 min drive - 5.7 km
  • Akumal Beach - 8 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • ‪Tikal Lobby Bar - ‬7 min drive
  • ‪The Truck - ‬7 min drive
  • ‪Maiko - ‬7 min drive
  • ‪Coba Premium Lobby Bar - ‬6 min drive
  • ‪Cenote Snack Bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hilton Tulum Riviera Maya All-Inclusive Resort, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hairdryers and children's dressing gowns. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

Conrad SPA has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Dreams Tulum Resort & Spa - All Inclusive
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  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 1,000 reviews
The price is NZ$671
includes taxes & fees
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Property amenities

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 11 Dec 2026 start from NZ$916, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, Hilton Tulum Riviera Maya All-Inclusive Resort has free valet parking.

Are there any beaches close to Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest beach to Hilton Tulum Riviera Maya All-Inclusive Resort is Akumal Beach (5.1 km).

Is there a spa on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, Conrad SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort features 3 beach bars, 8 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Tulum Riviera Maya All-Inclusive Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Tulum Riviera Maya All-Inclusive Resort.

Is Hilton Tulum Riviera Maya All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hilton Tulum Riviera Maya All-Inclusive Resort is a hit with families.

Does Hilton Tulum Riviera Maya All-Inclusive Resort serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 9:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, Hilton Tulum Riviera Maya All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Tulum Riviera Maya All-Inclusive Resort?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, only service animals are allowed.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1070 out of 1837 reviews
Rating 8 - Good. 350 out of 1837 reviews
Rating 6 - Okay. 227 out of 1837 reviews
Rating 4 - Poor. 84 out of 1837 reviews
Rating 2 - Terrible. 106 out of 1837 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort friendly staff we loved our stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room staff rd very clean food could be a little more pleasing but overall the stay at the resort was amazing!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation and the staff was so friendly!!!! Can’t wait to go back!
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff extremely nice and helpful. Facilities very good.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful, well kept resort with many wonderful amenities. The people who work there are so nice and helpful and make you feel right at home They go out of their way to make your stay special!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous, food was outstanding, staff was excellent, can’t say nicer things about this property. Definitely reccomend with a family
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and surrounding were very cleanly keep, the staff was very accommodating to our needs. The food was selection where great.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fifth visit to the property and it never disappoints. Incredible service, food, and beautiful resort. It’s perfect for the whole family. The kids love the kids club and the staff is so friendly and welcoming. We can’t wait to go back!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the good was delicious.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, helpful and friendly staff, plenty of clean facilities and great options for food!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I liked the resort very much but my main concern the food had not flavor. The only restaurant we all liked in the steak house
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for vacation
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
live staging at the property, as a family and as a couple!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about my stay. They staff was extremely helpful as well as friendly. Getting around was made very easy, I would definitely come back if I had children.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time visiting this hotel… and my family loved it! Great for kids. The only downside is the beach, but you have different pool options and a water park for the kids.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, updated, the food was great, and the staff was very friendly and made it a memorable experience. It was a lot of fun hanging out by the pool with all of the activities and carefully planned out entertainment each night.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re doubting going here don’t, it is truly worth it I recommend for any family
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with anything we needed. This is a great family-friendly hotel with amenities and activities that kids can enjoy, making it an excellent choice for families traveling with children. We would definitely stay here again and highly recommend it to other travelers.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my time.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food and rooms. Amazing kids club.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Amazing resort, kids friendly
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was always clean. What I didn’t like was that we had to make reservations and the days that we were there couldn’t make it because didn’t have a log in… other than that loved everything..
Stayed 4 nights in Jul 2026