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Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools

Where to?

Dates

August 2025

September 2025

Presidential Suite, 1 King Bed | Living area

9 restaurants, lunch, dinner served; Asian cuisine

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Room service

includes taxes & fees

5 Sept - 6 Sept

Explore the area

Carretera Cancun Tulum 307, Tulum, QROO, 77774

Xcacel Beach
‪6 min drive‬
Akumal Beach
‪7 min drive‬
Xel-Há Park
‪8 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

Wonderful

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Resort view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

130 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature View

Excellent

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Resort view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ocean View

Good

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature View

Excellent

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Wonderful

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Exceptional

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ocean View

Good

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Ocean view
Sleeps 4
2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Exceptional

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Ocean View

Exceptional

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

80 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View

Very good

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Family Suite, 1 King Bed, Ground Floor

Exceptional

Highlights

Furnished balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

80 sq m
Ocean view
Sleeps 3
1 King Bed

Family Room, 1 King Bed, Ground Floor

Exceptional

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

159 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Very good

Highlights

Furnished balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free minibar items

Smart TV

42 sq m
Resort view
Sleeps 3
1 King Bed

Room Luxury with Garden View

42 sq m
Sleeps 3

Room Premium with Sea View

42 sq m
Sea view
Sleeps 4

Room Standard with Garden View

42 sq m
Sleeps 4

Room Luxury with Garden View

42 sq m
Sleeps 4

Room Standard with Sea View

42 sq m
Sea view
Sleeps 4

Room Premium with Garden View

42 sq m
Sleeps 4

About the area

Tulum

A luxury stay in Tulum awaits you at Hilton Tulum Riviera Maya All-Inclusive Resort. You'll be 2.5 km (1.5 mi) from Riviera Maya Golf Club and 2.5 km (1.5 mi) from Aktun Chen. Highlights at this beachfront property include 9 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Noriku, serves Asian cuisine and is open for dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of 7 meeting rooms, a business centre, and coworking space. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Tulum property, attractions include Xel-Há Park and Akumal Beach.

What's nearby

Riviera Maya Golf Club - 3 min drive - 2.9 km
Dolphinaris Tulum - 4 min drive - 2.1 km
Xcacel Beach - 6 min drive - 3.9 km
Akumal Beach - 7 min drive - 7.8 km
Xel-Há Park - 8 min drive - 7.1 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

‪Restaurant Kukulkan - ‬7 min drive
‪Restaurante Yucatan - ‬6 min drive
‪Restaurante Arlequin - ‬7 min drive
‪Vela Sur - ‬10 min walk
‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools

Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hilton Tulum Riviera Maya All-Inclusive Resort, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

735 guestrooms or units

3 levels

12 buildings

9 dining venues

3 bars on the beach

3 bars by the pool

3 bars or lounges

Built in 2022

Manager's reception (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Garden

Gift shop

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hairdryers and children's dressing gowns. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

30 Aug - 31 Aug

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Free uncovered valet parking on site

Food and drink

3 bars/lounges
3 beach bars
3 poolside bars
9 restaurants
A coffee shop/cafe
Free daily manager's reception
Snack bar/deli

Restaurants on site

Auma
Chiringuito Sea Salt
La Luce
Maxal
Noriku

Things to do

24-hour gym
8 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Hiking/biking trails
Playground
Shopping
Waterslide
Yoga classes

Family friendly

8 outdoor pools
Arcade/game room
Children's games
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Computer station
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

13 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible shuttle
Handrails in hallways (61 centimetre high)
Lift (79 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

12 buildings
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local culture and ecosystem education
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Children's robes
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

65-inch smart TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 5 Sept 2025 start from NZ$491.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, Hilton Tulum Riviera Maya All-Inclusive Resort has free valet parking.

Are there any beaches close to Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest beach to Hilton Tulum Riviera Maya All-Inclusive Resort is Akumal Beach (5.1 km).

Is there a spa on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, there is an onsite spa at Hilton Tulum Riviera Maya All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort features 3 beach bars, 8 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Tulum Riviera Maya All-Inclusive Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Tulum Riviera Maya All-Inclusive Resort.

Is Hilton Tulum Riviera Maya All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hilton Tulum Riviera Maya All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, Hilton Tulum Riviera Maya All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Tulum Riviera Maya All-Inclusive Resort?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, only service animals are allowed.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Whitney, Flora

10 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was very nice . I enjoyed my stay

Stayed 3 nights in May 2025

10/10 Excellent

Gideon

Travelled with family

9 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing people... specious room.. cleanliness... many food options... generous and accommodating... responsiveness...

Stayed 4 nights in May 2025

8/10 Good

oritsegbubemi

Travelled with family and small children

9 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enclave was the best option.

Stayed 3 nights in Apr 2025

8/10 Good

Monica

Travelled with family and small children

8 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience, so beautiful and staff is so kind, friendly and helpful. Only wish I knew that I needed to make reservations early to all the restaurants. Aside from that what a beautiful property and incredibly kind staff.

Stayed 3 nights in Apr 2025

10/10 Excellent

Kpatcha, Circle pines

Travelled with partner

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 4 nights in May 2025

10/10 Excellent

Eric

3 May 2025

Stayed 1 night in May 2025

8/10 Good

Romina Liliana

Travelled with partner

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we had a great stay. The property is stunning. However we got a room on the first floor at first (the highest floor is 3), and we found it quite an invasion of privacy to have a walking path right outside our window without telling us so we chose to upgrade to 3rd floor. They were super understanding of that and we happily paid but be aware when booking. Food wise I went in with high expectations and was a bit let down but it was overall fine. The room service is really good for a late night treat. Drinks are great too. But for real Mexican food go into town and get tacos from a street food stand. I wouldn’t go back but I would recommend for a relaxing vacay.

Stayed 7 nights in Apr 2025

4/10 Poor

Roger

2 May 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

From all the properties have been staying in Cancun. This is the worst so far, in regards of food the meals are nothing like the rest of the hotels in the area [ u want chilaquilesand u have to get the chips and then the ingredientsyou make it yourselflike nachos ] so ridiculousknowingwe are in México...is so American stile in the way the present food and the rooms are ok clean no problem but the pools and the main restaurants are far and the transport from the rooms is very sporadic during nights

Stayed 2 nights in Apr 2025

10/10 Excellent

Janelle

1 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher, Saint Paul

1 May 2025

Liked: Cleanliness

Stayed 8 nights in Apr 2025

8/10 Good

Carrin

1 May 2025

Liked: Cleanliness

Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Travelled with partner

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was delicious, enough restaurants to choose from, good drinks, 4 big swimming pools one is for adults only, and the ocean view from the swimming pool was the best, not a lot of beach options to walk or swim!

Stayed 5 nights in Apr 2025

8/10 Good

Nicole

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay!! Great service and property.

Stayed 5 nights in Apr 2025

10/10 Excellent

Shane

Travelled with family and small children

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great, kid-friendly resort!

Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

26 Apr 2025

Stayed 7 nights in Apr 2025

6/10 Okay

Michael

26 Apr 2025

Liked: Cleanliness

Stayed 4 nights in Feb 2025

10/10 Excellent

Michael john

26 Apr 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with family

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place!

Stayed 3 nights in Apr 2025

8/10 Good

Laura

Travelled with group

24 Apr 2025

Liked: Cleanliness, property conditions & facilities

We had a fabulous time at Hilton Tulum. There were a few highlights - all-inclusive was really nice when traveling with the kids. They have lots of dining options. There are 6 pools, a small waterpark, kids & teens clubs and a playground and a kids churrascaria which was open all day with popcorn, ice cream, churros, veggies, candy, fruit, etc... Kids loved going there. They provide a lot of entertainment during the day and evenings which we all enjoyed. Some of the things that could be improved: in the standard hotel room there is no privacy, there are no solid doors aside from the door to the room. Dining options are great however you have to book the reservation restaurants as soon as you get there and they fill up quickly. The system is set up to fail as reservations for the upcoming week start at 5 pm on Saturdays. We were in a bit of a line, it was our turn to book them and the system crashed so they could not finalize all the reservations. We were in Casa 2 and it was nicely situated between both ends of the resort. The drinks at the bars were ok, one of the wines was good, they only had Dos Equis, Tecate and Tecate Light for beer, no spiked seltzers, plenty of the tropical drinks. I did love the spicy mango margarita. The beach near the main lobby is ok. As others have mentioned the water is rocky so water shoes are a real help. We did love taking out the kayaks and they had volleyball going pretty often. All in all it was a wonderful trip.

Stayed 7 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with partner

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Food was just okay though.

Stayed 1 night in Mar 2025

10/10 Excellent

Terry

23 Apr 2025

Liked: Cleanliness, property conditions & facilities

We were greeted with very kind staff, clean room, excellent food. The property is beautiful and we enjoyed every day!! Definitely coming back!

Stayed 7 nights in Apr 2025

8/10 Good

Deanna

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Ailing

22 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Kristina

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

Hilton Tulum Riviera Maya All-Inclusive Resort

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Club Room, 1 King Bed, Ocean View

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Family Suite, 1 King Bed, Ground Floor

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View all photos for Family Room, 1 King Bed, Ground Floor

Family Room, 1 King Bed, Ground Floor

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View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

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View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

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Room Luxury with Garden View

Room Premium with Sea View

Room Standard with Garden View

Room Luxury with Garden View

Room Standard with Sea View

Room Premium with Garden View

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Unico Hotel Riviera Maya - Adults Only - All Inclusive

About the area

Tulum

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About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

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