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Hyatt Place Charlotte Downtown

3.0 star property

Photo gallery for Hyatt Place Charlotte Downtown

Interior entrance
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Free daily full breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$260
includes taxes & fees
24 May - 25 May

Explore the area

View map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪4 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(128 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(55 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(21 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(16 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Charlotte

Hyatt Place Charlotte Downtown places you in the centre of Charlotte, within a short 5-minute stroll of popular places like Spectrum Center and NASCAR Hall of Fame. Highlights at this hotel include free weekday breakfast, a restaurant and a 24-hour gym. .The restaurant, The Placery, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. 2002 square feet (186 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning free full breakfast is offered between 7:00 AM and 9:30 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3-property class Uptown Charlotte hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Queen City Quarter - 3 min walk - 0.3 km
  • Spectrum Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 4 min walk - 0.4 km
  • Charlotte Convention Center - 5 min walk - 0.4 km
  • Bank of America Stadium - 14 min walk - 1.2 km

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬7 min walk
  • ‪The Public House - ‬3 min walk

About this property

Hyatt Place Charlotte Downtown

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • Conference rooms
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Full breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day breakage deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Long-term renters welcome.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hyatt Place Charlotte Downtown?

Hyatt Place Charlotte Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Charlotte Downtown?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Downtown on 24 May 2026 start from NZ$260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Charlotte Downtown?

Yep, Hyatt Place Charlotte Downtown has secured covered valet parking with in/out privileges for USD 42 per night.

Is Hyatt Place Charlotte Downtown family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Charlotte Downtown is a hit with families.

Does Hyatt Place Charlotte Downtown serve breakfast?

Yeah, travelers love the free full brekkie here! Served daily from 7:00 AM to 9:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Charlotte Downtown?

No, Hyatt Place Charlotte Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Charlotte Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Charlotte Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Place Charlotte Downtown?

No, only service animals are allowed.

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 945 out of 1523 reviews
Rating 8 - Good. 286 out of 1523 reviews
Rating 6 - Okay. 150 out of 1523 reviews
Rating 4 - Poor. 69 out of 1523 reviews
Rating 2 - Terrible. 73 out of 1523 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and close to everything
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room was very nice, bkfst was nice, the valet service however fell short. $38.00 and when I went to retrieve my car they pointed to where it was vs getting the car which is part of the whole valet service, for the amount charged they were not helpful and that was disappointing
Stayed 1 night in Feb 2026

10/10 Excellent

Caitlen

Stayed 1 night in Feb 2026

8/10 Good

Lindsey

Stayed 1 night in Feb 2026

10/10 Excellent

Isaiah

Stayed 1 night in Feb 2026

8/10 Good

Courtney

Stayed 3 nights in Feb 2026

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, staff & service
Yes
Stayed 3 nights in Feb 2026

2/10 Terrible

Danielle

Liked: Cleanliness
Loud noise from the room next door all night. No response from hotel security when called. No manager on duty in the morning for any resolution
Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful, great place to stay! Have no complaints. Everyone was courteous!
Stayed 1 night in Feb 2026

8/10 Good

Shereta Jones

Stayed 2 nights in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

6/10 Okay

JasonAmy

Stayed 2 nights in Jan 2026

4/10 Poor

Heather

Business traveller
Disliked: Amenities, property conditions & facilities
I believe Sydney was the receptionist. She was incredibly friendly but it was clear the hotel was understaffed. When I got to my room I noted the tv was not working. I informed Sydney of this and she said that she would have maintenance look at it and, if not maintenance, she would have a look. When I returned two hours later she said that no one had went to the room. By this time I was going to bed so I told her not to worry about it. When I went to take a shower I noted that the shower gel, shampoo, and conditioner bottles were all empty and had to use the hand soap on the bathroom counter for soap. Probably my worst hotel stay in years.
Stayed 2 nights in Jan 2026

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2026

4/10 Poor

Heydi

Stayed 1 night in Jan 2026

10/10 Excellent

Jodaline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Shameka

Liked: Cleanliness, amenities, property conditions & facilities
Worth it!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2026

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean but room was too warm so had to run air conditioning which was loud
Stayed 4 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

2/10 Terrible

Octavia

Stayed 1 night in Jan 2026

8/10 Good

Julian

Stayed 1 night in Jan 2026

10/10 Excellent

Toranceya

Liked: Cleanliness, amenities, property conditions & facilities
Spotless. Host are very sweet.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect no issues.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cheralyn

Liked: Cleanliness, amenities, property conditions & facilities
It was spotless. And everyone was so helpful. For a 3 star hotel this was amazing.
Stayed 1 night in Jan 2026