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4.2 out of 5

"property needs some tlc it’s very tired. bathrooms are terrible and the deck around the property needs attention lots of nails are popping out. don’t ... " More

By a verified traveller on Mon 15 Jan 2024

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Hotel Description

Le Chalet Suisse Motel Apartments puts you in the heart of Taupo, within just a 10-minute stroll of Lake Taupo and Taupo i-SITE Visitor Information Centre. Highlights at this motel include an outdoor swimming pool, and in-room kitchens and free WiFi.

This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, a picnic area, and express check-out. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Taupo motel include Taupo Marina and Boat Ramp and Taupo Museum and Art Gallery.

Standard Studio, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$169* Per night/room 2 Apr. - 3 Apr.

Deluxe Apartment, 1 Bedroom, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premier Apartment, 1 Bedroom, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Apartment, 2 Bedrooms, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom, Non Smoking, Partial Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Le Chalet Suisse Motel Apartments ratings based on 110 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Le Chalet Suisse Motel Apartments

Everyone (58) Couples (20) Family (27)
2 out of 5
We spent one night in the one bedroom unit (upstairs bedroom, downstairs kitchenette and additional bed). Overall, the feel is that of a budget motel. No 'Suisse' feel at all, apart from perhaps the outside facade, which really needs a cosmetic overhaul. Nice spa pool and a decent size outdoor pool. Interaction with owner operators (?) was very brief and fairly matter of fact. No friendly 'where have you guys come from' or other pleasantries that make guests feel welcome. Walls to adjoining units very thin, we heard the neighbours shouting at 4am as if they were in our unit. Parking is very tight with little room to manoevre.

Posted by on 16 Jan. 2024

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3 out of 5
property needs some tlc it’s very tired. bathrooms are terrible and the deck around the property needs attention lots of nails are popping out. don’t walk to the pool barefoot

Posted by on 15 Jan. 2024

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4 out of 5
I love the room and location, and kitchen floor The view should be 10 point lack by council tree blocking all the lake view otherwise is enjoyable to stay.

Posted by on 27 Dec. 2023

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5 out of 5
Was a lovely place, close to town, felt luxurious. Willbe back again! Thanks.

Posted by on 21 Dec. 2023

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5 out of 5
Enjoyable stay. Close to everything.

Posted by on 14 Dec. 2023

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4 out of 5
Spaciousness and location....bed very comfortable.

Posted by on 24 Nov. 2023

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5 out of 5
Close to town and the lake. Friendly staff. The unit was clean and tidy

Posted by on 12 Nov. 2023

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4 out of 5
Great location

Posted by on 23 Oct. 2023

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4 out of 5

Posted by on 14 Sep. 2023

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5 out of 5
Friendly helpful staff and only a short walk to restaurants and shops.

Posted by on 6 Aug. 2023

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About the Le Chalet Suisse Motel Apartments

Location 3 Titiraupenga Street, Taupo, Waikato 3330

Property Features

As a guest of Le Chalet Suisse Motel Apartments, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Le Chalet Suisse Motel Apartments also features a garden, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This 4-star Taupo motel is smoke free.

  • 16 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Le Chalet Suisse Motel Apartments offers 16 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star motel have kitchens with refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • Sitting area
  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chalet Suisse Motel Apartments Taupo
  • Chalet Suisse Motel Apartments
  • Chalet Suisse Taupo
  • Le Suisse Apartments Taupo
  • Le Chalet Suisse Motel Apartments Motel
  • Le Chalet Suisse Motel Apartments Taupo
  • Le Chalet Suisse Motel Apartments Motel Taupo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.