Millennium Hotels - accommodation in Chelsea

Excellent customer service. Clean and quiet rooms

The staff was extremely helpful and friendly (even the guys who looked intimidating)! I arrived at 6AM on the day of check in. They were more than happy to hold on to my bags while I went to work (after they let me use the bathroom to change clothes and freshen up!) When I came back after a full day of work, they grabbed my bags and I was welcomed to a spotless room! I reached out to the staff to ask for recommendations for dinner and they said go upstairs to The Placery. There was an event going on so the main dining area was taken, so I grabbed a table near the bar. The bartender (who was my waiter as well) went above and beyond when he made my Arnold Palmer! Above and beyond because they didn't have any iced tea! So he brews some green tea, chills it and uses it for my Arnold Palmer! And he didn't hesitate when I needed a refill! Breakfast the next morning was pleasing, had everything you would expect and don't miss out on the orange juice! I came down a little later than expected but everything was fully stocked. The hotel location was perfect! Walking distance to my clients office, walking distance to Time Square, Empire State Building and Madison Square Garden! Plus, if you wanted to grab some of the local fare, there are a ton of places you can walk to! When I have to come back for work, this is where I'm staying!

Hotel was clean and comfortable. The Best bed I’ve ever slept in. Would definitely stay here again.