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Residence Inn Chicago Downtown/Loop

3.5 star property
Eco-certified hotel with free breakfast and fitness centre

Photo gallery for Residence Inn Chicago Downtown/Loop

1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
The current price is NZ$416
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
11 S Lasalle St, Chicago, IL, 60603
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Studio, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(93 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Executive Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, Non Smoking

Superior Studio, Non Smoking

Superior Studio, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chicago

Residence Inn Chicago Downtown/Loop places you steps from Chicago Loop Synagogue and within a short 5-minute stroll of Rookery. Highlights at this eco-friendly hotel include a restaurant, a complimentary breakfast and in-room kitchens. .The hotel's own lounge bar is a nice place to enjoy a drink. 13 meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of valet parking. .Places within a short walk of this 3.5-property class Downtown Chicago hotel include Chicago City Hall and Chicago Temple.

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.3 km
  • Willis Tower - 6 min walk - 0.6 km
  • Michigan Avenue - 8 min walk - 0.7 km
  • Millennium Park - 8 min walk - 0.7 km
  • Chicago Riverwalk - 9 min walk - 0.8 km

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • ‪Breakfast @ The Lobby - ‬1 min walk
  • ‪Aire - ‬2 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪Arby's - ‬3 min walk
  • ‪Goddess and The Baker - ‬2 min walk

About this property

Residence Inn Chicago Downtown/Loop

Eco-certified hotel with free breakfast and fitness centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Residence Inn Chicago Downtown/Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

  • 381 guestrooms or units
  • 34 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Frequently asked questions

What is the cancellation policy at Residence Inn Chicago Downtown/Loop?

Residence Inn Chicago Downtown/Loop offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Chicago Downtown/Loop?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Residence Inn Chicago Downtown/Loop on 14 Nov 2025 start from NZ$416.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Chicago Downtown/Loop?

Yep, Residence Inn Chicago Downtown/Loop has valet parking with in/out privileges for USD 70 per day.

Are there any beaches close to Residence Inn Chicago Downtown/Loop?

The closest beach to Residence Inn Chicago Downtown/Loop is Ohio Street Beach (2.1 km).

Is Residence Inn Chicago Downtown/Loop family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Chicago Downtown/Loop is a hit with families.

Does Residence Inn Chicago Downtown/Loop serve breakfast?

Yep, guests can't get enough of the free buffet breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn Chicago Downtown/Loop?

No, Residence Inn Chicago Downtown/Loop does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn Chicago Downtown/Loop?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn Chicago Downtown/Loop?

Check-in begins at 4 PM. Check-out time is noon.

Reviews

Residence Inn Chicago Downtown/Loop Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 754 out of 1010 reviews
Rating 8 - Good. 188 out of 1010 reviews
Rating 6 - Okay. 43 out of 1010 reviews
Rating 4 - Poor. 12 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

Reviews

6/10 Okay

mayank

Stayed 2 nights in Jul 2025

10/10 Excellent

MATTHEW, Minneapolis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Margarita Delgado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and the staff friendly and courteous. Breakfast had great options. Room was very comfortable for my family of 3. Location was great as it was within walking distance to the train and many top attractions. Would love to come back!
Stayed 4 nights in Jul 2025

6/10 Okay

Anna

Travelled with family
Liked: Amenities, property conditions & facilities
Food left in refrigerator, had odor, iron didn’t work
Stayed 2 nights in Jul 2025

10/10 Excellent

JUN

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, very close distance to anything around downtown Chicago. Millenium Park, Willis Tower, River Walk etc. I really enjoyed my stayed. Staff was friendly and very on top of everything. Room was clean and stayed clean throughout our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Faye

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast options including vegetarian choices.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fantastic experience
Stayed 3 nights in Jun 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty good location in a quiet area but within walking distance of Michigan Ave, etc.
Stayed 2 nights in Jul 2025

8/10 Good

eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good area , walkable, near to the train station,quick and early check in, very nice staff, and breakfast was very good
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I love this place. It is off the path of a lot of traffic and is walkable to all of Chicago’s must see places. The rooms are clean, breakfast is an amazing and staff is helpful and friendly. Justin, at the check in desk, was able to accommodate our request for a room with a better view than what we originally were assigned. We were so grateful. The doormen, especially Laron, were helpful, friendly and gave us great recommendations for our visit to Chicago. We would definitely stay here again. Thank you for the wonderful stay.
Stayed 5 nights in Jun 2025

8/10 Good

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was great if you are looking to get a prime spot in Chicago!
Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Delissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book Now

Our short stay at the residence inn by Marriott was nothing short of good. The staff, the accommodations, the room, the breakfast: were all good. Not far from anything, close to everything. You won’t be disappointed, book now.
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

6/10 Okay

brandi

Travelled with family
Liked: Cleanliness, room comfort

Beautiful hotel, but lacking in customer service

This hotel was in a great location, but service was not amazing. I pulled up to the valet with a car full of luggage and three children, and not one person offered to help me. I had to take all of my heavy ass luggage out, and it wasn’t until the bellhop saw me struggling that he came out to help me with one and open the door for me. I asked if there was a bellhop that could help me get the luggage to the room and they acted like it was a huge inconvenience to do that. I had to approach the Valet man standing inside and ASKED if they took valet because nobody was showing up to take my car. When I was leaving, I called down to request help with my luggage, and the man seemed incredibly annoyed that he had to help even though I’m a good tipper. I just am floored by the lack of customer service at such a beautiful hotel. The man who retrieved my car, every day was amazing. And housekeeping cut the room absolutely beautiful and smelling fresh.
Stayed 6 nights in Jun 2025

10/10 Excellent

Justin D

Travelled with family
Stayed 3 nights in Jun 2025

10/10 Excellent

Cesar

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Stayed 2 nights in Jun 2025