Hotels on the Lake in Australian Capital Territory

It was unclear until we checked in that there wasn't a hotel restaurant but that it was a shared venue. At check-in we didn't receive any help with our luggage despite me being a solo mother with a young child. We repeatedly only received one face washer in the bathroom. I asked for an additional one on the second day but when the rooms were cleaned on the third day again we received only one face washer. No idea why!

Everything about this place is perfect. It’s incredibly quiet. The furnishings are terrific. Coffee machine is great. They’ve connected the TVs now to make them accessible for streaming services. The staff for amazing always. Parking is incredibly easy and that’s not the case across Canberra. It’s clean and very, very comfortable.

The room was not clean, the linen was smelly, the staff was not helpful. We booked accommodation for 4 people for 3 nights, I went to reception and told them the linen was smelly, the staff gave me new linen and told me to change it. Everyday we have to ask reception for toilet paper. It is first time staying at Forest Hotel and Apartment and last time too. Will nerves come back here. Would not recommend for anybody to stay here.