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Hyatt Hotel Canberra - a Park Hyatt

5.0 star property
Hotel with a sauna, near National Gallery of Australia

Photo gallery for Hyatt Hotel Canberra - a Park Hyatt

Enter a grand lobby with high ceilings, decorative moldings, and large windows.
Swimmers can enjoy a refreshing dip in the pool surrounded by a spacious area with a tiled floor.
Relax in a spacious room with a large bed, matching bedside table and lamp, and a comfortable desk area.
Stay fit and active with a range of exercise equipment, including a stationary bike, weight machines, and free weights.
Enjoy a drink at the bar with a selection of bottles and glasses on display.

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$216
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
Commonwealth Avenue, Yarralumla, ACT, 2600
  • Questacon
    ‪9 min walk‬
  • Parliament House
    ‪12 min walk‬
  • National Gallery of Australia
    ‪12 min walk‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Heritage)

Room, 1 King Bed, Balcony (Heritage)

Room, 1 King Bed, Balcony (Heritage)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Diplomatic)

Suite (Diplomatic)

Suite (Diplomatic)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 240 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Suite

Park, Suite

Park, Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Heritage)

Room, 2 Single Beds (Heritage)

Room, 2 Single Beds (Heritage)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Heritage)

Room, 1 King Bed (Heritage)

Room, 1 King Bed (Heritage)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Canberra

At Hyatt Hotel Canberra - a Park Hyatt you'll be within a 20-minute stroll of popular places like Parliament House and National Gallery of Australia. Highlights at this hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, The Promenade Cafe, is open for breakfast, brunch, lunch and dinner. Speaker's Corner Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and pool loungers. 1335 square feet (124 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this Yarralumla hotel include Australian National University and Canberra Centre.

What's nearby

  • Questacon - 9 min walk - 0.8 km
  • Parliament House - 12 min walk - 1.1 km
  • National Gallery of Australia - 12 min walk - 1.1 km
  • Canberra Centre - 3 min drive - 2.7 km
  • Australian National University - 3 min drive - 3.1 km

Getting around

  • Kingston Canberra Station - 8 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 15 min drive

Restaurants

  • ‪Atomic Canberra - ‬11 min walk
  • ‪The Jetty - ‬16 min walk
  • ‪Queen's Terrace Cafe - ‬12 min walk
  • ‪Snapper on the Lake - ‬2 min drive
  • ‪NGA Cafe - ‬17 min walk

About this property

Hyatt Hotel Canberra - a Park Hyatt

Hotel with a sauna, near National Gallery of Australia
As a guest of Hyatt Hotel Canberra - a Park Hyatt, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1335 square feet (124 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Hotel Canberra - a Park Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Canberra hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 4 levels
  • 1335 sq ft of conference space
  • 124 sq. m of conference space
  • Built in 1920
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Hotel Canberra - a Park Hyatt offers 252 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Canberra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, Chinese (Mandarin), Danish, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lao, Malay, Portuguese, Russian, Spanish, Vietnamese

Similar properties

Guests can dine al fresco amidst urban views, surrounded by potted plants and a sleek glass structure.

Hotel Realm

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$241
includes taxes & fees
17 Aug - 18 Aug
Hotel Realm

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Uncovered parking on site (AUD 30 per night)
  • Uncovered valet parking on site (AUD 55 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Griffin's
  • Speaker's Corner Bar
  • The Promenade Cafe
  • The Tea Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,335 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 68-cm HDTV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
  • Uncovered self-parking fee: AUD 30 per night
  • Valet parking fee: AUD 55 per night
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canberra Hotel Hyatt
Canberra Hyatt
Canberra Hyatt Hotel
Hotel Canberra Hyatt
Hotel Hyatt Canberra
Hyatt Canberra
Hyatt Canberra Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Hotel Canberra - a Park Hyatt?

Hyatt Hotel Canberra - a Park Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Hotel Canberra - a Park Hyatt?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Hyatt Hotel Canberra - a Park Hyatt on 10 Aug 2025 start from NZ$215.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Hotel Canberra - a Park Hyatt?

Yep, Hyatt Hotel Canberra - a Park Hyatt has an uncovered self car park for AUD 30 per night. Onsite parking is limited.

Does Hyatt Hotel Canberra - a Park Hyatt have a pool?

Hyatt Hotel Canberra - a Park Hyatt has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Hotel Canberra - a Park Hyatt?

Hyatt Hotel Canberra - a Park Hyatt features a health club, an indoor pool and 1 hot tub. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hyatt Hotel Canberra - a Park Hyatt a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Hotel Canberra - a Park Hyatt.

Is Hyatt Hotel Canberra - a Park Hyatt family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Hotel Canberra - a Park Hyatt is a hit with families.

Are there hot tubs in the rooms at Hyatt Hotel Canberra - a Park Hyatt?

No, but there are deep-soaking baths in the guestrooms.

Does Hyatt Hotel Canberra - a Park Hyatt serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hyatt Hotel Canberra - a Park Hyatt?

No, Hyatt Hotel Canberra - a Park Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Hotel Canberra - a Park Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hyatt Hotel Canberra - a Park Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Hotel Canberra - a Park Hyatt?

No, only service animals are allowed.

Hyatt Hotel Canberra - a Park Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so quiet, clean, classy and just a wonderful getaway for a couple of days to re charge
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The Canberra Park Hyatt is a destination in its own right. Everytime I go I think of the early days of Canberra which is when politicians would stay there and stroll across the grass to Parliament House. It was a pity they ran out of scones for afternoon tea (and the substitute cakes weren’t quite up to scratch) but otherwise beautiful food and excellent service.
Stayed 1 night in Jul 2025

8/10 Good

Melanie

Travelled with family
Disliked: Property conditions & facilities
The property is starting to look quite old/dated. All rooms were very noisy so not able to get much sleep.
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position. Great breakfast. Friendly staff. Good sized rooms
Stayed 4 nights in Jun 2025

6/10 Okay

Amanda

Liked: Cleanliness, amenities
Nice enough hotel.. I requested extra bed for my child (never arrived) last day water ran brown from the taps. The shower water leaks from shower and the marble is extremely slippery Staff are nice enough and give it a 3 out of 5
Stayed 3 nights in Jun 2025

10/10 Excellent

TAHERA

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Very classy.
Stayed 2 nights in Apr 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
A lovely hotel. Sadly, let down by the cold air conditioning and limited dining options. We’ll only stay there again when the weather warms up. The (indoor) public areas are way too cold at this time of year.
Stayed 1 night in Apr 2025

8/10 Good

Professor John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard, Phillip Bay

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great place to stay with good in-house dining options and a couple of bars. The pool and gym centre was very good. Parking options were a little haphazard but the rest of the experience was great.
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disapointed that the staff member behind the desk didnt acknowledge me standing there for at least 2 minutes upon my check out but was busy looking at a screen. It was 7:30am and no other staff member on duty. I then saw the express check out box and used it. Poor service that you would expect from a property of that stature.
Stayed 1 night in Apr 2025

4/10 Poor

Glen

Travelled with family
Liked: Staff & service, amenities
Room not ready,two hours late which affected our evening on dinner booking and theatre booking. Lots of people having trouble at breakfast waiting for coffee and tea and other things,the breakfast set up doesn’t work and needs a rethink. The good thing I can say is the staff on front desk and manager was good at addressing our problems but they couldn’t put the clock back so our weekend was not as good as it should have been.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canberra Hyatt

Beautiful hotel and setting
Stayed 3 nights in Apr 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When did no top sheet become a thing?

Just a few details would have made our stay better: 1. No top sheet on the bed. When did this become a thing? You get a choice of quilt on or quilt off. There is no middle ground where you can get a choice of just a sheet on instead. 2. Poor lighting in the bathroom. Half the population is female and need a well lit make-up mirror. Should be included in hotel design. 3. No exhaust fan in bathroom.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay as expected.
Stayed 2 nights in Mar 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay in Canberra. My TV WAS A PROBLEM bu easily fixed by attendant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical elegant quality
Stayed 1 night in Apr 2025

10/10 Excellent

deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Apr 2025

10/10 Excellent

carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay the room was very spacious and food was fantastic staff very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 2 nights in Mar 2025

6/10 Okay

Manjit

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Tired and lack of service - dissappointing

This is a lovely hotel however overall standards have dropped. The hotel looks a little tired and the overall service from all areas has certainly was below average. Overall disappointed with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. The room was larger than it appeared in the photos, and very quiet. We loved the architecture of the building, the professional and attentive staff, and the proximity to the lake and gardens. We look forward to staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025