Hotels with Room Service in Crete

The room was always clean. The individual pool was clean with amazing view. However in my 2 weeks at travelling thru Greece and staying at 5 different hotels - the front staff were the least helpful and condescending rude. I arrived by car and at check in was shown on a map where to park the car - problem was I was not asked to park my car off to the side to bring in my luggage. Unbeknownst to me it up and down a hill carrying luggage- small thing yes but lack of helpfulness. As I checked out NEITHER elevators were working so now I am carrying up my luggage 4 flights. I’m young not a huge issue. HOWEVER - the person at the front desk never apologized but repeatedly said someone did not close the doors properly- not an I’m sorry nothing he refused to acknowledge the issue and then got upset when I added the not working elevators to the front on their questionnaire paperwork. Not impressed at all.

There’s a reason this hotel has so many good reviews - it’s absolutely amazingly well run. The rooms actually looked better in person than the pictures to our surprise. I was also very impressed with the food as it was all fresh, healthy and the variety served was all done to a high quality. The staff were also exceptionally helpful. The only minor issue was people reserving sun loungers at the pool but that’s common in many places. However the hotel has ample sun loungers on the beach which made up for it.

Great location, family holiday and we had a great time