Downtown San Francisco winery accommodation

Great staff, however, the location of the property wasn’t easily accessible, and there was no parking except having to go to another building garage.

Inhospitable female front desk name shaniii assigned a room for me this particular room is designed for a disabled person,next to ice machine maker and old elevator we’re making so much noises,I went to lobby and brought to her attention, she was rolling her eyes and loudly told me we are sold out , we don’t have rooms available to offer a quiet room. I did not sleep at all and this Hilton location staffs are not professional , room was dark , not enough light inside room and toilet,,I couldn’t use shower because deign for a disabled person with wheelchair. Very small room, no chair to sit down, iron was not working, looked like they have not used this room, no soap, very old towel, I have used Hilton world wide in Canada , Europe, USA , a motel 6 has better room . Staff and amitinties than this particular Hilton location, I noticed that they were not treating politely other guests who were traveling from different part of world.

This has been our go to each time for San Fran visits. Central to all the tourist spots, everything is pretty much 10-15 minutes away. Service is amazing from check in to checkout. We will continue to stay here and have even recommended to close friends planning their own trips to the area.