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Hilton Edinburgh Carlton

4.0 star property
Hotel with a restaurant, steps from Royal Mile

Photo gallery for Hilton Edinburgh Carlton

Reception
Junior Suite, 1 King Bed (Lounge Access) | Living area
Restaurant
Reception
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$260
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
19 North Bridge, Edinburgh, Scotland, EH1 1SD
  • Place, Royal Mile
    ‪1 min walk‬
  • Place, Grassmarket
    ‪7 min walk‬
  • Place, Edinburgh Castle
    ‪12 min walk‬
  • Airport, Edinburgh (EDI)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.2 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Club lounge access

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Queen Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Lounge Access)

Junior Suite, 1 King Bed (Lounge Access) | Living area

Junior Suite, 1 King Bed (Lounge Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Accessible Double Room

  • Sleeps 2

View all photos for Accessible Two Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Accessible Two Double Room

  • Sleeps 4

View all photos for Accessible King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3

View all photos for Executive Queen Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Queen Room

  • Sleeps 2

View all photos for Junior King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior King Suite

  • Sleeps 3

View all photos for Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

King Room

  • Sleeps 2

View all photos for Queen Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Room

  • Sleeps 2

View all photos for Deluxe Two Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Two Double Room

  • Sleeps 4

View all photos for Two Double Bed Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Two Double Bed Room

  • Sleeps 4

View all photos for Queen Room-Accessible

Shower, eco-friendly toiletries, hair dryer, towels

Queen Room-Accessible

  • Sleeps 2

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About the area

Edinburgh

Hilton Edinburgh Carlton places you in the centre of Edinburgh, steps from Royal Mile and within a short 5-minute stroll of Princes Street. Highlights at this hotel include a restaurant and in-room free WiFi. .1900 Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. .Attractions within a 10-minute walk of this 4-property class Edinburgh City Centre hotel include Edinburgh Castle and University of Edinburgh.

What's nearby

  • Royal Mile - 1 min walk - 0.1 km
  • Princes Street - 3 min walk - 0.3 km
  • St. Giles' Cathedral - 4 min walk - 0.4 km
  • Grassmarket - 7 min walk - 0.6 km
  • Edinburgh Castle - 12 min walk - 1.0 km

Getting around

  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 3 min walk
  • St Andrew Square Tram Stop - 8 min walk
  • Edinburgh Airport (EDI) - 40 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Brewhemia - ‬2 min walk
  • ‪Bella Italia - ‬1 min walk
  • ‪Albanach - ‬1 min walk
  • ‪Grand Cafe at the Scotsman - ‬1 min walk

About this property

Hilton Edinburgh Carlton

Hotel with a restaurant, steps from Royal Mile
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hilton Edinburgh Carlton also features multilingual staff, coffee/tea in common area, and concierge services.

This 4-star Edinburgh hotel is smoke free.

  • 211 guestrooms or units
  • 7 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Edinburgh Carlton offers 211 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 27.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1900 Bar
  • 1900 Brasserie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 27.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Carlton Edinburgh
Hilton Edinburgh Carlton Scotland
Hilton Edinburgh Carlton Hotel
Hilton Carlton Hotel
Hilton Carlton
Hilton Edinburgh Carlton
Barcelo Edinburgh
Hilton Edinburgh Carlton Hotel
Hilton Edinburgh Carlton Edinburgh
Hilton Edinburgh Carlton Hotel Edinburgh

Frequently asked questions

What is the cancellation policy at Hilton Edinburgh Carlton?

Hilton Edinburgh Carlton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Edinburgh Carlton?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Edinburgh Carlton on 15 Feb 2026 start from NZ$260.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hilton Edinburgh Carlton?

The closest beach to Hilton Edinburgh Carlton is Portobello Beach (4.9 km).

What makes Hilton Edinburgh Carlton a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Edinburgh Carlton.

Is Hilton Edinburgh Carlton family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Edinburgh Carlton is a hit with families.

Does Hilton Edinburgh Carlton serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hilton Edinburgh Carlton?

No, Hilton Edinburgh Carlton does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Edinburgh Carlton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Edinburgh Carlton?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Edinburgh Carlton?

No, only service animals are allowed.

Hilton Edinburgh Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ZHENCHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2025

6/10 Okay

Benny

Travelled with family
Liked: Cleanliness, staff & service
There were no information about that the hotel was undergoing renovation loud noise and looks like that the hotel is half done. Our son seven years old had big issues with this. He is diagnosed with ADHD and AUTISM so loud noise and the hotel didn't look as in the picture because the first thing he and WE noticed when we approach the hotel is that it's a building site. He then asked his mom...Mom are we really gonna live here ? Now about the breakfast two things the egg Benedict was rock hard because of the heating lamp. I'm myself is a Chef and egg Benedict should be made on site directly ordered by the customer. And the streaky bacon was to salty and hard. Now about the rooms they were spacious and clean so no problem there. And the staff were very friendly. We think there should be some compensation for this.We paid a lot of for us money for this trip to Edinburgh and and we're disappointed because of this lack of information about the renovations...if we known about this we wouldn't have booked this hotel.
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Lots of building works going on atm but the staff were fantastic. The room was great, clean and comfy. Great value for that part of Edinburgh
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and helpful and room was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, good breakfast!
Stayed 4 nights in Oct 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Guests should be made aware of hotel and property constructions. Discounts should be automatic when your perfect location turns out to be covered in scaffolding, obstructing your views from a very expensive room
Stayed 5 nights in Oct 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very much in the middle of many attractions,pubs, restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Bridgette

Stayed 2 nights in Oct 2025

10/10 Excellent

Yanina

Travelled with family, Business traveller
Liked: Amenities
We had a lovely stay
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Oct 2025

6/10 Okay

SHEUE CHING

Due to the ongoing constructions.. it was hard to locate the hotel as it's covered with scaffolding. Perhaps there is a need to inform customers on this prior their stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite being under construction, the hotel was very clean! All employees, including construction workers, were very polite. The room was bed was comfortable and very clean.
Stayed 2 nights in Oct 2025

8/10 Good

Christian

Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, near station and in the middle of old town.
Stayed 3 nights in Oct 2025

2/10 Terrible

Selene natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experiencia , no había agua caliente y no nos cambiaron de habitación .
Stayed 3 nights in Oct 2025

8/10 Good

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively yet comfortable stay with all major attractions just a short walk away.
Stayed 4 nights in Sep 2025

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, room comfort
It was a construction zone. Wish we were made aware at booking
Stayed 1 night in Oct 2025

8/10 Good

DAVID C, STATE COLLEGE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy and 2 doubl bed room seemed like 2 Queens. Bathroom a bit cramped but modern. Parking a mess, have to go to public garage and walk uphill 1/4 mile or so…Because of construction at property and the location, difficult to even drop bags. This place needs a valet badly. The onsite “bar” was like w cafeteria bu plenty of options nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. Lovely clean room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast menu was excellent as was the staff
Stayed 5 nights in Oct 2025

8/10 Good

kwei fang

Liked: Cleanliness, staff & service, room comfort

They should improve their service .

The first night because our flight was delayed,they just gave us a standard room to stay and there was no view .it’s totally different from what I saw from the pictures when I booked the room . This made us very unhappy, even though they changed the room for us next day, but I still want to complain that they should hold a room with a view for us since we paid the money is not the cheapest one.
This is the view from our window!
Stayed 4 nights in Oct 2025

4/10 Poor

Sarah Naiomi

Disliked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025